Neglected Emails & Refused Account Adjustments: Poor Customer Service in a Large Firm's Platform
Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry).
They have outsourced customer service and the level of care is awful.
大公司，疏于关怀：忽视电子邮件并拒绝账户调整
6-10年
塞浦路斯
中评
原文
Neglected Emails & Refused Account Adjustments: Poor Customer Service in a Large Firm's Platform
Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry). They have outsourced customer service and the level of care is awful.
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