Score
Charterprime
New Zealand|5-10 years| http://www.charterprime.com/
Website
Rating Index
Influence
Influence
D
Influence index NO.1
Czech Republic 2.52Contact
Licenses
Single Core
1G
40G
1M*ADSL
- The number of the complaints received by WikiFX have reached 24 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
Basic information
New ZealandCHARTER's New Zealand Office Address Not Found
It has been proved by the on-the-site investigation of the staff that the actual address of the New Zealand licensed broker CHARTER is not consistent with that declared by the supervision agency. Although the broker holds a MM license issued by ASIC, but the Financial Service Corporate License (No. 348606) issued by FSPR it holds shows that there is overrunning of the broker.
New ZealandCHARTER's New Zealand Office Address Not Found
It has been proved by the on-the-site investigation of the staff that the actual address of the New Zealand licensed broker CHARTER is not consistent with that declared by the supervision agency. Although the broker holds a MM license issued by ASIC, but the Financial Service Corporate License (No. 348606) issued by FSPR it holds shows that there is overrunning of the broker.
New ZealandAccount Information
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Total Margin Trend
| VPS Region | User | Products | Closing time |
|---|---|---|---|
 HoChiMinh | 697*** | XAUUSD- | 05-25 05:03:46 |
 silicon valley | 793*** | GBPJPY- | 05-25 05:53:24 |
 Singapore | 803*** | GBPCHF- | 05-25 02:19:12 |
Stop Out
1.03%
Stop Out Symbol Distribution
6 months
Website
Most visited countries/areas
Hong Kong
charterprime.com.au
Server Location
Singapore
Website Domain Name
charterprime.com.au
Server IP
13.213.122.254
-
charterprime.com
Server Location
Singapore
Most visited countries/areas
Website Domain Name
charterprime.com
Website
WHOIS.GODADDY.COM
Company
GODADDY.COM, LLC
Domain Effective Date
0001-01-01
Server IP
52.74.60.64
Genealogy
VIP is not activated.Company Summary
| Registered Country/Region | Saint Vincent and the Grenadines |
| Regulation | ASIC |
| Minimum Deposit | $100 |
| Maximum Leverage | 1:500 |
| Minimum Spreads | From 0.0 pips |
| Trading Platform | MT4 trading platform |
| Demo Account | Yes |
| Trading Assets | Forex, Precious Metals, Indices CFDs, and Spot C ommodities. |
| Payment Methods | Bitcoin, USDT, Wire Transfer, Skrill, Neteller, Local Gateway |
| Customer Support | Phone & Email Support |
General Information & Regulation
Charterprime is a global financial and foreign exchange brokerage group established in 2012, headquartered in Sydney, Australia. The company adopts the STP processing system as its business model and is authorized and regulated by the ASIC in Australia, with regulatory license number 421210.
Markets Instruments
Financial instruments can be traded online with Charterprime include forex, precious metals, indices CFDs, and spot commodities.
Charterprime Account Types
Three account types are offered by Charterprime: the Variable account, the ECN account and the Swap-free account. The minimum initial deposit for three account is $100, the reasonable amount for most regular traders to get started.
Charterprime Leverage
CharterPrime as an Australia and New Zealand broker together with its obligations to local regulation still allows high leverage. The maximum trading leverage available by this broker is up to 1:500 for forex instruments and major currency pairs available for retail traders.
Spreads & Commissions
The average spread of the EURUSD for the Floating Spread Account is 2.0, the average spread of the EURGBP 1.9, and the average spread of the AUDUSD is 2.2. The average spread of ECN accounts for the EURUSD is 0.5, the average spread for the EURGBP 0.8, and the average spread for the AUDUSD is 0.7. The average spread of Gold Price in US dollar for Floating Spread Accounts is 3.8, and the average spread for Silver Price in US dollar is 3.4. The average spread of Gold Price in US dollar for ECN accounts is 1.5, and the spread for Silver Price in US dollar is 3.6. See the following swap chart:
| Swap | ||
| Product | Long | Short |
| AUDCAD | -0.99 | -1.47 |
| AUDCHF | 0.83 | -3.01 |
| AUDJPY | -0.73 | -1.93 |
| AUDNZD | -2.93 | -0.21 |
| AUDUSD | -1.34 | -1.11 |
| EURUSD | -4.56 | 0.43 |
Trading Platform
The MT4 trading platform used by Charter has powerful trading functions and analytical capabilities. Apart from Multiple order execution, it enables traders to conduct complete and flexible tradings. At the same time, it also integrates market charts, technical analysis, and order transactions. Three functions are integrated, allowing users to quickly determine trends and determine the best entry and exit time. Besides, the company also provides a multi-account management model, which refers to a practical and convenient way to manage accounts on behalf of clients and manage multiple accounts simultaneously from a single interface. It can quickly execute a large number of customer orders as long as the management account clicks a button, and a large number of transactions can be automatically allocated to their respective customer accounts.
Virtual Private Server (VPS)
VPS, also known as Virtual Private Server, is a stand-alone server that runs 24 hours per day. Traders can log into a VPS with a computer or mobile device, without any pullback issues caused by network failure or any other factor that can affect their trading progress. A VPS is suitable for and mainly used by traders who employ automated strategies which require uninterrupted access to the market 24 hours a day.
Deposit & Withdrawal
Deposit and withdrawal methods support Bitcoin (deposit time taking 1 day, and the withdrawal time taking 3 days, and the minimum withdrawal amount is 100 US dollars), USDT (the stable value currency U.S. dollar (USD) token Tether USD launched by the Ether company, USDTfor short, 1USDT equals 1 U.S. dollar, deposit taking 1 day, withdrawal taking 3 days, deposit and withdrawal fees are both 5%), UnionPay (no charge for deposit and withdrawal, deposit time taking 1 day, withdrawal taking 3 days , the minimum amount of gold withdrawal is US$100), wire transfer (the deposit and withdrawal taking 3-5 days, the withdrawal fee is 40 US dollars, and the minimum amount of withdrawal is 100 US dollars), Skrill (deposit taking 1 day, the withdrawal taking 3 Day, no deposit fee, withdrawal fee is 1%, the minimum amount for withdrawal is 100 USD), Neteller (Deposit time taking 1 day, withdrawal taking 3 days, no deposit fee, withdrawal fee is 2%, the maximum is 30 USD , The minimum withdrawal amount is US$100), and Local Gateway (currently supported currencies are Thailand, Indonesia, the Philippines and Vietnam, deposit taking 1 day, withdrawal time taking 3 days, no deposit and withdrawal fees, and the minimum withdrawal amount is 100 US dollars).
Educational & Research Tools
There are no other educational resources provided by the broker apart from a baic glossary, FAQ, user and installation guiders fro the MT4 trading platform.
Additional research tools offered by CharterPrime consist of market news, updates and an economic calendar of featured events and data releases.
Customer Support
CharterPrime Customer Support team can be contacted within working hours through Live Chat, email or contact form.
Here are some contact details:
Telephone: +852 8175 6090
Email: enquiry@charterprime.com
Or you can also follow this broker on some social media platforms, such as Facebook, Twitter, Instagram and Linkedin.
Pros & Cons
| Pros | Cons |
| ASIC-regulated | Product portfolios are not that rich |
| Low minimum deposit requirement | No 7/24 customer support |
| MT4 trading platform | |
| VPS provided | |
| High leverage up to 1:500 |
Frequently Asked Questions
Is Charterprime regulated？
Charterprime is authorized and regulated by the ASIC in Asutralia under regulatory license number 421210.
Does Charterprime offer a demo account？
Yes, demo accounts are available with Charterprime.
What trading platform does CharterPrime provide？
CharterPrime makes the popular trading platform MT4 available.
What are CharterPrime's customer service hours？
The CharterPrime customer service team is available 24/5 from Monday to Friday.
Can I change my leverage with Charterprime？
Yes, leverage can be changed by contacting the Charterprime customer support team.
Keywords
- 5-10 years
- Regulated in New Zealand
- Financial Service Corporate
- Suspicious Scope of Business
- Suspicious Overrun
- High potential risk
News
Exposure Client Opinions: What Do Investors Think About CHARTERPRIME?
Even though there is a plethora of online FX and CFD brokers to choose from, not all of them can be trusted. The toughest aspect of making an investment is picking the actual one, but doing so is simple if you have some guidance in the beginning. Let's talk about how to stay away from CharterPrime and other questionable brokers today.
2022-10-25 10:41
News WikiFX report: AUD/USD steady around 0.7540 ahead of the RBA monetary policy
AUDUSD is in a really nice channel where price is respecting both the limits of the channel. AUD/USD steady around 0.7540 ahead of the RBA monetary policy
2022-04-18 17:30
News USD/CNY fix: 6.3637 vs the previous fix of 6.3716
USD/JPY struggles around monthly top during four-day uptrend. The USD/JPY pares in a single day gains to 114.10, up 0.07% on a day, during a four-day uptrend to Thursday’s Asian session.
2022-01-24 10:32
News AUD/USD keeps post-Fed gains below 0.7200 on upbeat Australia employment data
AUD/USD reverses pullback form weekly high after Aussie data, holds Fed-linked run-up.
2022-01-21 15:57
News Asian Stock Market: Bears remain hopeful amid pre-Fed anxiety
The Asia-Pacific shares moves lower around a sluggish session. The Hopes of faster tapering, Fed rate hike battles Omicron woes to challenge momentum traders.
2022-01-21 15:39
Review 42
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蓝天5145
Hong Kong
The teacher who instructed me to open an account on Charterprime did not tell me that Charterprime had withdrawn from mainland China market. Because the account has been trade normally, I don't know about Charterprime withdrawal from mainland China. Because I haven’t withdrawn funds before, and I didn’t find out about this, I didn’t know that Charterprime had withdrawn from mainland China market until I was preparing to withdraw funds on June 16. Send an email to Charterprime, and they reply me that the funds will be withdrawn to my account within 3 to 5 working days, and then my account has been frozen, but funds have not arrived until now.
Exposure
2023-07-03
权萌萌的熊猫酱
Hong Kong
Close the notification of Mainland and I did not see it. Now, the mt4 is good, but the website cannot be logged in or withdraw.
Exposure
2022-12-17
蓝色大海
Hong Kong
Rao Yingfeng, phone number: 18205819158, at Room 506, East Railway Building, No. 399 Wujiang Road, Shangcheng District, Hangzhou. This person uses Charter as a guise, saying that 98% of the securities companies in the country are fake, and only Charter is the real. Charter opens an account and deposits money. He takes commissions and earns an annual income of tens of millions. Then he opens a fake account in Charter to pose profits every day. Then he teaches new students under the guise of good profit and high level. Each person charges from 20,000 to 50,000 tuition fee. I know everyone can clearly see this person and do not be deceive any more
Exposure
2022-04-08
发光久了费电多
Hong Kong
Use the formal platform to defraud others to open an account and deposit money, and then charge commissions to cheat tuition fees with fake data.
Exposure
2022-03-19
渡劫5473
Hong Kong
Deliberately set up mannul control margins, resulting in liquidation. The deposit goes nowhere. The bank has deducted the money, but the account has not been received. It has been many days and no response.
Exposure
2022-03-10
谢江南
Hong Kong
It has been seven days since the withdrawal, and the withdrawal has not yet arrived, and the account manager has also lost contact
Exposure
2022-02-18
一生何求11609
Hong Kong
The withdrawal on November 24 has not arrived until today and today is December 1.
Exposure
2021-12-01
发发哥
Hong Kong
This platform quit the market of China but still led to users’ losses.
Exposure
2021-08-30
FX3898301790
Hong Kong
On the non-agricultural night of May 7, 2021, the pending order was 0.8 lot buystop, the pending order price was 1821, and the take profit price was 1826. As a result, the transaction price was 1823.15, and the account was liquidated when the price returned to 1820.97. If there is no slippage, the transaction at 1821 will not be liquidated at 1820.97, and the profit can be taken smoothly at 1826. The platform replied that it was caused by insufficient liquidity and no compensation would be given. If there is insufficient liquidity for even 0.8 lots of orders, what is the significance of such a platform? The reply from the platform can't satisfy me at all. This is a pending order, not a market transaction! ! ! If this is the case, what is the significance of the pending order? ? ?
Exposure
2021-05-17
小角色®
Hong Kong
WanXiang said its headquarters was in Kuala Lumpur . It was founded in Sepember, 2017. It signed a contract with CHARTER in 2018. But WanXiang blcklisted me for my complaint. Induce me to deposit funds without withdrawals
Exposure
2020-12-26
FX3065281741
Singapore
The timeline is in the photo. It is the lesson: When CHARTER marketed themselves, they said it was regulated by AFSL. But all these are fake. The account manager and sales manager is the same person. The customers’ complaints will be ignored because CHARTER will weasel its way out on grounds that customers use IB which wasn’t regulated by the company. If they wanna take your money, you can do nothing. CHARTER counterfeited the agreement which you signed before and the website info, so the regulators can’t helo customers. I’m confused and disappointed about what CHARTER has done. They won’t compensate for what they’ve done. If I broke the trading rules of the platform, how can I trade before? And why didi they allow me to withdraw 10% of the profit? They win your trust and cheat you. You are not allowed to profit here.... And they passed the buck on a company which doesn’t exist. Do not be cheated, this platform is so ridiculous!
Exposure
2020-11-27
FX2839473990
Hong Kong
Account is closed for no reason. Don’t reply to my emails.
Exposure
2020-10-15
发发哥
Hong Kong
CHARTER is a fraud. You’ll be answered except the problems about withdrawal. Then I was deleted. Please stay away from this platform. The avatar is changed again and again. A bad conscience is a snake in your heart
Exposure
2020-09-10
FX1999530594
Hong Kong
I was induced to deposit in CHARTER nearly $230,000 by the IB Yanyang and staff Bashuqiuyu. I followed Qiuyu’s instruction, which made me lose ￥1,580,000. Qiuyu shared profitable orders but the order he recommended us to buy was adverse. I’ve mastered all of their information
Exposure
2020-09-09
点石成金97248
Hong Kong
CHARTER doesn’t solve customer’s problem and keep shrinking by blacklisting customers. The customer service just said some official answers which were not clear. May abscond? Be careful.
Exposure
2020-09-09
发发哥
Hong Kong
I deposited and traded in CHARTER. The price of XAU/USD fluctuated greatly on the night if August 27, 2020. I traded XAU/USD through my experience and technique and profited. I applied for withdrawal the next day. The customer manager was happy for me that I earned a lot and advised me to withdraw step by step. However, the customer manager talked to me after the request of $50,000 withdrawal. The customer manager said there were some regulations with my orders. I was speechless at that time. The customer manager said I abandoned the stock through A market in the morning now he said it was illegal. Then I was asked to withdraw $100,000 and commissions. Obviously, I disagreed. Why was I just allowed to withdraw $100,000 and commissions？ I earned this money by myself. It proved that they didn’t want to pay. My contact was deleted by him after this negotiation failed and no one solve my problem. I emailed the staff in the company, no one replies. Then my account was frozen illegally by this platform for no reason. I wonder if I traded illegal, why did the risk management do nothing to me? The platform is so cunning that I wasn’t allowed to withdraw and even my account was frozen. Later I found out CHARTER didn’t have any license of Forex trading and the regulator was fake. The gang of 111 is in Malaysia. I heard that it was a dealing-desk platform, which swindled Chinese customers specially. I can’t withdraw any amount of $750,000. Obviously a scam. I called the police. I hope all net friends be vigilant and don’t deposit in CHARTER. The customers in CHARTER should withdraw immediately and it’s still uncertain whether you can withdraw or not. I will track this matter for you net friends.
Exposure
2020-09-08
forextrade
Hong Kong
I profited $50,000 in CHARTER. But they didn’t allow me to withdraw and my account was banned... They just responded an email to me. Obviously a fraud platform. I can’t contact anyone.
Exposure
2020-09-08
则己责人
Hong Kong
CHARTER, fraud platform. Unable to withdraw. The customer service can’t be contacted. Don’t deposit
Exposure
2020-08-31
Andrew夏季
Malaysia
I couldn’t log in to the MT4 in wake of system problem. No service is available.
Exposure
2020-08-18
輝耀
Hong Kong
On August 18, the system got stuck since 11:00.
Exposure
2020-08-18