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The WikiFX Score of this broker is reduced because of too many complaints!

CXM Trading

United Kingdom|10-15 years| Benchmark C|
Regulated in United Kingdom|Straight Through Processing(STP)|MT4 Full License|Global Business|High potential risk|Offshore Regulated|

https://www.cxmtrading.com/en/

Website

Rating Index

Benchmark

Benchmark

C

Average transaction speed (ms)

833.8 Poor

MT4/5

Full License

CXMTradingLtd-Real

China
MT4
104

Influence

C

Influence index NO.1

China 2.94
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:D

Slippage:B

Cost:A

Disconnected:AA

Rollover:B

MT4/5 Identification

MT4/5 Identification

Full License

104
Server Name
CXMTradingLtd-Real MT4
Server Location China

Influence

Influence

C

Influence index NO.1

China 2.94
Surpassed 66.10% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

support@cxmtrading.com
https://www.cxmtrading.com/en/
Unit 1 74 Back Church Lane London E1 1LXE 1 1 L X UNITED KINGDOM
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-23
  • The number of the complaints received by WikiFX have reached 16 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic information

Registered region
United Kingdom
Operating period
10-15 years
Company Name
CXM Trading LTD
Abbreviation
CXM Trading
Company employee
--
Customer Service Email Address
support@cxmtrading.com
Company address
Unit 1 74 Back Church Lane London E1 1LXE 1 1 L X UNITED KINGDOM
Keywords 9
10-15 years
Regulated in United Kingdom
Regulated in Mauritius
Straight Through Processing(STP)
Retail Forex License
MT4 Full License
Global Business
High potential risk
Offshore Regulated

dala3421

Taiwan

I am writing to file a formal and urgent complaint against CXM Trading for their fraudulent and unethical actions regarding my trading account. As a client registered under MT4 account number 50000696, I am outraged by their blatant violations, including the arbitrary locking of my account and the confiscation of my rightful profits. Here are the critical details: MT4 Account Number: 50000696 Current Balance: $54,577.13 USD Deposit: $50,000 USD Profit: $14,577.13 USD Email: iloveumymy@163.com Following successful and profitable trading activities on my account, CXM Trading arbitrarily locked access to both my platform and MT4 accounts, as demonstrated by the attached screenshots. This unwarranted action was accompanied by the unjust confiscation of my profits, amounting to $14,577.13, under completely false pretexts. To make matters worse, CXM Trading demanded that I sign a document agreeing to receive only my initial deposit back over a drawn-out three-month period. Such a demand

Exposure

09-19

FX4009128607

Turkey

Hello. I have been working with CXM Trading for 3 months. I wanted to withdraw a portion of my funds. It has been 4 days. It says it is under review. I asked customer service a question. They are not responding. I don't understand what kind of trading this is. I hope we can withdraw our funds soon.

Exposure

07-18

FX2589117216

Kazakhstan

Scammers. Unable to withdraw funds. Beware of residents of Hong Kong. Kelly wrote on the platform "Krysha v RK." She gained trust under the pretext of buying real estate in Almaty. A month of normal communication. So kind and caring. Showing her family and life. Showed her income and that she is ready to help, teaching how to earn in the foreign exchange market. That the strategy is 100% and there will be no problems with withdrawals. I refused for a long time, but decided to try. The first withdrawal was successful with a small amount. She even offered her own funds to increase the income. Earned $4100, decided to withdraw the funds, and it started. Commission 20% = $820, then overtime = $500. Then, in order to continue the withdrawal, deposit $2052. SCAM. Don't believe them. You won't get the money even if you pay all their demands.

Exposure

07-05

FX3816889409

Uzbekistan

They contacted me about a month ago with the prologue that they wanted to buy real estate in our country. They asked me to help them with a purchase, and we talked further. They invited me to enter the foreign exchange market, and they promised that there would be no problems with my withdrawal. I didn’t believe it at first; after one successful withdrawal, I began to believe them and took out a loan for more profit, and then when I wanted to withdraw more than $2,000, they had already stopped responding.

Exposure

07-04

FX7262869012

Turkey

When I said that I wanted to withdraw my money from my account and end the deal, they asked me to deposit 15 percent, approximately 480 dollars, as a penalty. When I said that I wanted to take 500 dollars from my account and pay it and then withdraw the remaining money, they did not accept it. Then, when I looked on the internet, I saw that they did the same to others and then asked for money again. Now they are keeping my money on hold and sending it to the stock market. They are threatening to apply to freeze my account this is bullying and fraud. Please be alert.

Exposure

06-27

Rahmatov Abdugʻaffor

Uzbekistan

men bilan shartnoma tuzishdi tugashi va pul yechib olish sanasi 1- iyun sanasi deb belgilashdi, pul yechib olish uchun mendan qoʻshimcha pul talab qishdi

Exposure

06-02

Muhammad Idrees

Pakistan

Hello Team, This is to inform you that i have been scammed by the trading App 'CXM trading” assessed through “In-CARLYLES” app. When i put up my car for sale on car selling app, I was approached by someone who called her name 'Kelly' having the cell # +852 6558 5997 ahowing interest to buy. She initially showed herself a business owner and an investor and declared that she made lot of profits from the trading app by sending screenshots of her balance growing by leaps and insisted me to try as well. She trapped me through by giving a simulation account and guided how to use it. then asked me to start investment with $300 on 16.04.2024 and took me to $2350 investment on 17-07-2024. She said she will provide investment strategies by their analytics and if i grow/top up my balance to 5000 USD then 10,000 USD and so on for more lucrative strategies. I only traded 0.3 lots and they showed a dummy profit on UKOIl while on that day UKOiL price dis not touch that limit hence it was all scam and artificial. When i got the doubted i asked her she showed me a linkthat their firm is registered. Out of my Balance 2337 $. Later, I came up with a need to partially withdraw my amount $18,00/- and asked her for withdrawal. She connected me to a customer services email 'internationalforeignexchange01@gmail.com' which she has given me to verify my identity and ensure deposits in my account through Binance. Upon withdrawal request, she asked me to pay the Liquidated damages 20% '$500' first in Wallet Account “TMBoEdmddFgan5JkP1fWjYSr4xY1GLNGiH”before we proceed your withdrawal. When I completed the transaction then she asked to pay the Income tax of 15% to get the payment. I didn’t pay and told them to either debit taxes and charges from my balance but they are saying i need to pay first and still waiting for the withdrawal. I processed the withdrawal through the app later on 18-03-2024 and its showing 'Pending Review' since dat day

Exposure

04-19

shakhal852

Slovenia

they are the same people who scammed me through the Hero Markets Ltd. i just found out they changed and went to this broker and watch out for woman and man from Hong Kong if they are contacting you it is already something wrong. if it is too good to be true it usually is😉 they use platforms like SoonTrade5 SlimTransfer5, SXFMGY and they usually contact you through facebook or other social platforms. keep your wits my friends.

Exposure

03-21

FX1487289476

Taiwan

The Hong Kong citizen Li Haobo cheated me of $21,000 and I was till unable to withdraw.

Exposure

2021-07-26

FX1487289476

Taiwan

He pretended to help you in order to grab more money from you. It was disgusting that he still cheat people. I was unable to withdraw my deposit of $21,000. Beware of his scams.

Exposure

2021-07-22

FX1487289476

Taiwan

I was scammed by him and deposited 21,000 USD. And I was unable to withdraw. I hope the scammer can be exposed as soon as possible.

Exposure

2021-07-20

FX1487289476

Taiwan

Many scams. It is impossible to withdraw 21,000 USD.

Exposure

2021-07-18

FX1487289476

Taiwan

This guy recommended a fraud platform which is a clone to me. I trusted him cuz I withdrew funds successfully once. However, I have't withdrawn funds since then. Won't your conscience be troubled after you cheat our hard-earned money? When will you return my deposit of $21,000?? Please be careful and do not be cheated by this guy~

Exposure

2021-07-16

FX1487289476

Taiwan

Li Haobo pretends to teach foreign exchange operation with good intentions and leads people to paying the deposit through feedback activities. Only one withdrawal was successful, while other users were unable to withdraw. He is terrible because of cheating. The deposit totals nearly $21,000, which is still unable to be withdrawn. Please be careful of him.

Exposure

2021-07-14

FX1487289476

Taiwan

https://204e9800998ecf8427e.xm50.vip/index/login/login.html Does anyone know this person? At first he used ig to induce me, I checked Facebook and found him. At first he taught me how to operate, and finally I couldn’t withdraw the 500,000 Taiwan dollars I deposited... I hope this platform can help me get my money back[d83d][de2d][d83d][de2d][d83d][de2d]

Exposure

2021-07-11

FX1487289476

Taiwan

I used to participate in the reward activity, and I needed to deposit 10,000 US dollars. I was not inform that I need to upgrade to member to withdraw. Now I want to withdraw money and need to deposit another 10,000 US dollars.

Exposure

2021-07-11

^_^源^-^

Singapore

The withdrawal in CXM Trading is unavailable for times.

Exposure

2020-08-15

FX1734484768

Argentina

Everything is good. Some of the feature is missing either it is not available in application or I am unable see or use.

Neutral

08-27

Weida Chen

United States

Trading with CXM has given me wide access to a vast range of products. I appreciate their strong execution with deep liquidity and their advanced features like the PAMM solution and a robust social trading platform

Neutral

04-26

Seraphina

New Zealand

Security-wise, they seem to have their ducks in a row. Two-factor authentication and all the encryption jazz – it gives a sense of confidence in the platform. However, I've seen a few hiccups in the app performance, nothing major, but enough to raise an eyebrow.

Neutral

2023-11-30

27
Account Information
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Benchmark

Average transaction speed(ms)
833.8 Poor
The highest transaction speed(ms)
39 Great
The highest speed of opening positions(ms)
60
The highest speed of closing position(ms)
39 Great
The lowest speed of opening positions(ms)
1994 Poor
The lowest speed of closing position(ms)
1998 Poor
19.11USD/Lot
27.56USD/Lot Perfect
Long: -6.28USD/Lot    Short: 3.95USD/Lot Great
Long: -44.43USD/Lot    Short: 25.28USD/Lot Poor
Average slippage
0.1
Maximum transaction slippage
13 Good
Maximum positive slippage
-1 Good
Maximum negative slippage
13 Good
Average disconnection frequency (times/day)
0.2 Perfect
Average reconnection time (millisecond/per request)
56.5
Ranking: 96 / 125
Test user 705
Orders 145,154
Ocuppied margin $2,296,856 USD
Data Source
WikiFX Data provide
Updated: 2024-12-20 01:00:00

Total Margin Trend

VPS Region User Products Closing time
Singapore 627*** USDCADc 12-20 22:31:10
BeiJing 103*** XAUUSDc 12-20 23:32:02
Washington 811*** XAUUSDc 12-20 23:28:01

Stop Out

0.70%

Stop Out Symbol Distribution

6 months

Sources
Language
Mkt. Analysis
Creatives

Website

  • cxmtrading-china.com

    Server Location

    Hong Kong

    Website Domain Name

    cxmtrading-china.com

    Server IP

    43.155.82.188

  • twoformarks.com

  • cxmgroupchina.com

Company Summary

Registered inSaint Vincent and the Grenadines
Regulated byFCA, FSC (Offshore)
Year(s) of establishment5-10 years
Trading InstrumentsForex pairs, stocks, cryptocurrencies, indices, metals, energies, indices
Minimum Initial Deposit$500
Maximum Leverage1:500
EUR/USD SpreadAround 0.7 pips
Trading PlatformMT4
Payment MethodBank wire transfer, bitcoin, union pay, etc.
Customer Service24/5 contact form, email
Fraud Complaints ExposureYes

CXM Trading Information

CXM trading is a forex and CFD broker offering a range of financial instruments including forex pairs, stocks, cryptocurrencies, indices, metals, and energies. The broker offers various types of accounts with different deposit requirements and leverage ratios, including a Cent account, Standard account, Premium account, ECN account, and FIX API account. The platform used by CXM trading is the popular MT4 platform, which allows for social trading. The broker offers several deposit and withdrawal methods, including bank wire, cryptocurrencies, stable cryptocurrencies, and Union Pay.

General information

What Type of Broker is CXM Trading?

AdvantagesDisadvantages
No Dealing Desk interventionPossible higher spreads
Faster execution speedNo price manipulation
Lower risk of conflicts of interestNo control over the pricing
Transparency of trading conditionsLimited control over liquidity
Better trade execution

STP stands for Straight Through Processing, which means that CXM Trading doesn't act as a market maker or take the other side of your trade. Instead, it uses advanced technology to connect your trades to the liquidity providers in the market, without any human intervention. This eliminates the possibility of any conflict of interest between the broker and the client, providing transparency and better execution speed. However, the spreads may be higher due to the lack of control over pricing, and the broker has limited control over liquidity, which may lead to a slippage during high volatility periods.

Pros & Cons

Pros:

  • Wide range of instruments available for trading, including forex pairs, stocks, cryptocurrencies, indices, metals, and energies.
  • Different types of accounts with varying minimum deposit requirements and maximum leverage options, providing flexibility to traders with different needs and preferences.
  • Availability of the popular MetaTrader 4 (MT4) platform, as well as social trading features for more collaborative and interactive trading experiences.
  • Multiple deposit and withdrawal options, including bank wire, cryptocurrencies, stable coins, and UnionPay, with minimal to no commission charges and relatively low minimum amounts.
  • 24/5 email customer support available for any queries and concerns.

Cons:

  • Limited educational resources, which may pose a challenge to novice traders who need more guidance and training.
  • No live chat or phone support options, which may not be ideal for traders who prefer more direct and immediate assistance.
  • High minimum deposit requirements for some of the more advanced account types, which may not be accessible to traders with limited capital.

Is CXM Trading Legit?

CXM Trading operates under robust regulatory frameworks with two distinct licenses. The brokerage holds a Straight Through Processing (STP) license (No. 612233) from the strict and reliable UK's Financial Conduct Authority (FCA), indicating high standards in transparency and operational fairness.

Regulated by FCA

Additionally, CXM Trading has an offshore-regulated Retail Forex License (No. GB21026337) issued by the Financial Services Commission (FSC) in Mauritius. While offshore licenses are often viewed with a degree of caution, the regulation still indicates an adherence to certain financial regulations.

Offshore regulated by FSC

Market Instruments

CXM Trading offers a wide range of tradable instruments that include forex pairs, stocks, cryptocurrencies, indices, metals, and energies. The variety of tradable instruments offers traders the opportunity to diversify their portfolio, hedge against market volatility, and take advantage of multiple market opportunities.

Market Instruments

Spreads & Commissions

CXM Trading provides detailed information about spreads, min and max trade size, lot size, margin and leverage in their trading specification form. Spreads on major currency pairs such as EURUSD are low, at around0.7 pips. However, the broker does not mention anything about commissions, making it difficult for traders to estimate their overall costs.

spreads and commissions

Account Types

All account types support trading in forex, metals, CFDs, and cryptocurrencies. The minimum lot size for all account types is 0.01 lots. The required minimum initial deposit amount varies significantly across account types, ranging from $500 for the CENT account to $50,000 for the FIX API account. The maximum leverage ratio available also differs by account type, from 1:500 for the ZERO account to 1:200 for the FIX API account.

Account TypeZEROSTANDARDECNFIX APICENT
Starting Deposit$30,000$2,000$10,000$50,000$500
InstrumentsFX, Metals, CFDs, CryptosFX, Metals, CFDs, CryptosFX, Metals, CFDs, CryptosFX, Metals, CFDs, CryptosFX, Metals, CFDs, Cryptos
Min Lot0.010.010.010.010.01
Max Leverage1:5001:10001:10001:2001:1000

The ZERO and STANDARD accounts are suitable for beginners or traders with smaller volumes, as they have lower initial deposit requirements. The ECN and FIX API accounts are more geared towards experienced traders or those who need higher leverage ratios. The CENT account is suitable for traders who want to try out micro-trading with smaller amounts.

Leverage

CXM Trading offers a maximum leverage of 1:500 for most of its account types. This high leverage can be beneficial for traders who want to control larger positions with less capital and who have a sound risk management strategy in place. However, high leverage also comes with higher risks, as larger losses can be incurred if trades go against the trader. Traders need to exercise caution and ensure they have sufficient capital and risk management strategies in place to mitigate these risks. It is important to note that the FIX API account type offers a maximum leverage of 1:200, which may be more suitable for traders who prefer lower leverage.

Trading Platform

CXM Trading offers only one platform option which is the popular MT4 platform. It offers advanced charting tools, user-friendly interface and a social trading feature. However, the company does not provide any proprietary platforms which may be a disadvantage to some traders. Also, the platform customization options are limited.

trading platform

Deposit & Withdrawal: Methods and Fees

Bank WireCurrenciesProcessing TimeCommissionMinimum amount
Deposit/WithdrawalUSD, EUR, GBP2-5 Business DaysNoneContact Account Executive for details
CrytosCurrenciesProcessing TimeCommissionMinimum amount
DepositBTC, ETH , BCH1 Working Day1%500 USD equivalent
Withdrawal100 USD equivalent
Stable CryptosCurrenciesProcessing TimeCommissionMinimum amount
DepositUSDT (Tether)InstantNone500 USD equivalent
Withdrawal100 USD equivalent
Union PayCurrenciesProcessing TimeCommissionMinimum amount
DepositRMBInstantNone500 USD equivalent
Withdrawal1-5 Business Days**100 USD equivalent

CXM Trading offers a variety of deposit and withdrawal methods to its clients. For bank wire transfers, the processing time is 2-5 business days, with no commission charged for either deposits or withdrawals. For crypto deposits and withdrawals, the available currencies are BTC, ETH, BCH, and USDT, with processing times ranging from instant to 1 working day. However, crypto deposits and withdrawals have a 1% commission fee. Stablecryptos, such as USDT, have no commission and offer instant processing time for both deposits and withdrawals. Lastly, UnionPay allows for instant deposits in RMB, with no commission charged. However, withdrawal processing times can take 1-5 business days. It should be noted that there is a relatively high minimum deposit and withdrawal amount for all methods.

Social Trading

CXM Trading's social trading platform empowers you to either replicate the strategies of top-performing traders or attract followers to profit from your trading expertise.

Social Trading

Customer Service

CXM Trading provides its clients with 24/5 contact form andemail customer support. This means that clients can reach out to the support team via email at any time from Monday to Friday and receive a response within a reasonable timeframe. However, CXM Trading does not offer live chat or phone support, which can be a disadvantage for traders who prefer real-time assistance.

customer support

Conclusion

In conclusion, CXM trading is a forex and CFD broker that provides traders with a range of trading instruments, including forex pairs, stocks, cryptocurrencies, indices, metals, and energies. The broker offers several account types, including Cent, Standard, Premium, ECN, and FIX API accounts, each with varying minimum deposit requirements and leverage levels. CXM trading also provides a range of deposit and withdrawal options, including bankwire, cryptocurrencies, stablecryptocurrencies, and UnionPay.

Frequently Asked Questions (FAQs)

  • Is CXM Trading a regulated broker?
  • Yes. It is regulated by FCA and offshore regulated by FSC.
  • What types of trading accounts does CXM Trading offer?
  • It offers five types of trading accounts, including Cent, Standard, Premium, ECN, and FIX API accounts.
  • What trading platforms does CXM Trading support?
  • It supports the popular trading platform MetaTrader 4 (MT4) and also offers social trading functionality.
  • What financial instruments can I trade with CXM Trading?
  • It offers a range of financial instruments to trade, including forex pairs, stocks, cryptocurrencies, indices, metals, and energies.

Keywords

  • 10-15 years
  • Regulated in United Kingdom
  • Regulated in Mauritius
  • Straight Through Processing(STP)
  • Retail Forex License
  • MT4 Full License
  • Global Business
  • High potential risk
  • Offshore Regulated

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