Castle Rock FX

FX244677432

United Kingdom

I've sent numerous emails to their customer service over the last two months, but they haven't really responded; instead, they keep saying that the finance team needs to verify the account. I knew I needed help right away, which is why I complained to Cyb3rnub,net. Account verification, in my opinion, is just a ruse to hold my money, but they weren't that clever, therefore I would advise people to be very careful with their investments and outwit them.

Edssonrodfx

Costa Rica

On December 09, 2022 I requested a withdrawal for $96038 USD and at the beginning of January 2023 it had not been processed, they informed me that they had problems with the crypto payment processor, which they were solving. I returned the money to trade again, however hpy I just requested again the withdrawal of the total of my capital $191522.42 USD, waiting for them to process the withdrawal. By contacting the broker's support I know that they have not yet solved the problem and that they have several pending withdrawals to be executed.

Karma8444

Uruguay

I started working with them in May 2022, they fired me on December 28, 2022 and they still haven't paid my compensation !!!!!!!!! Clients have had a lot of money gone from their accounts.

yudivivianajimenez

Colombia

request the withdrawal of all the capital 1,870 USD, from January 10 I contacted the broker and they told me that the withdrawal is effective from 1 to 5 business days I did not arrive in that period of time, then I contacted him again broker they tell me that they have had problems with the payment processor that at the end of the week they disbursed and they didn't. effect the disbursement correctly moment the withdrawal was never made effective the withdrawal

yudivivianajimenez

Colombia

I requested the first withdrawal of 80 USD on January 6 of this month and it never arrived, it took one business day to make the withdrawal. I canceled that withdrawal and requested the withdrawal of all of my funds, 1,870 USD. From the 10th January I contact the broker and they told me that the withdrawal effective dya is from 1 to 5 business days. It's also never arrived in that period of time, so that, I contact the broker again. They told me that they have had problems with the payment processor, they already disbursed at the end of the week. But they didn't. I contacted again and they never answered me. I contacted the accessor via Whatsapp, they never answered me, they never gave me any reason, at the moment the withdrawal was never made effective.

FX3512270085

Venezuela

I withdrew $5400 from this platform as the pictures showed. But all of it was gone and I did not receive anything. In my account, there was no withdrawal. I deposited 73,914 pesos. Help.

OrionZigg 80923

United Kingdom

I feel so confused. Castle Rock FX is illegal??? I traded it often last year, and I didn't meet any big problems, even withdrawals—fast!

Neutral

2024-08-07

FX1094944219

Spain

So far I think that the service provided by this company is satisfactory for me. It is effectively regulated by the FCA. The minimum deposit is only $5, which allows more people to try it out. The customer service they offer is fantastic. I get a quick response and my issues are resolved quickly.

Positive

2022-12-02