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The WikiFX Score of this broker is reduced because of too many complaints!

Ridder Trader

Mauritius|2-5 years|
Regulated in Australia|Common Business Registration|Suspicious Scope of Business|Australia Appointed Representative(AR) Revoked|Suspicious Overrun|High potential risk|

https://riddertrader.com/

Website

Rating Index

Influence

Influence

C

Influence index NO.1

Malaysia 2.89
Surpassed 43.60% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+60 3220 19194
info@riddertrader.com
https://riddertrader.com/
Suite 201, 2ndFloor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, 72201, Mauritius
The WikiFX Score of this broker is reduced because of too many complaints!
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-23
  • The number of the complaints received by WikiFX have reached 14 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
3

Basic information

Registered region
Mauritius
Operating period
2-5 years
Company Name
Ridder Trader Group Ltd
Abbreviation
Ridder Trader
Company employee
--
Customer Service Email Address
info@riddertrader.com
Contact number
0060322019194
Company website
Company address
Suite 201, 2ndFloor, The Catalyst, 40 Silicon Avenue, Ebene Cybercity, 72201, Mauritius
Keywords 7
2-5 years
Regulated in Australia
Common Business Registration
Suspicious Scope of Business
Australia Appointed Representative(AR) Revoked
Suspicious Overrun
High potential risk

MY027

Hong Kong

Unable to withdraw funds, the official has run away.

Exposure

11-02

FX2273017097

Japan

Since around February 2024, I have been making withdrawal requests and have been exchanging emails several times. At the stage of June, I was told that the bank card would be ready within the next two weeks, and I have been waiting for it to be completed so that I can make the withdrawal. However, I have not received any contact, and despite reaching out multiple times afterwards, I have been completely ignored. In the midst of this, I tried to log in yesterday after a long time, but a message appeared saying that there is no account information, and I was unable to log in. (By the way, I am certain that there is no mistake in the login information as it is managed in Excel, etc.) I also tried to inquire about the situation of not being able to log in through the help, but that has also been ignored, and there is still no reply. Adrian Leong Ik (leongik.raiden@outlook.com) Although he seems to be in charge, he has been completely ignored since the email in June. For those who cannot make withdrawals, it would be a good idea to check if you can log in to your My Page.

Exposure

07-31

大山8056

Hong Kong

Since January, I have been unable to withdraw funds. Every month, the time keeps changing, and they just avoid it. I request the platform's assistance in withdrawing funds.

Exposure

07-07

小海螺

Hong Kong

Trading stopped in April and I applied for withdrawal. Sometimes it is said that it will be a month, and sometimes it is said that there is no specific time. Now the call says it will take 3 to 6 months. Speechless! There was no announcement before the suspension of trading. There is no explanation, and no hope for the withdrawal...

Exposure

04-25

大山8056

Hong Kong

I haven’t been able to withdraw money from January to now. The rules are constantly changing, including asset packages and listings, for various reasons. All withdrawals were canceled in the background, and there was still no news about the asset package. The principal will be locked for 180 days. Please deal with it.

Exposure

04-18

大山8056

Hong Kong

I haven't been able to withdraw funds since January. The company said it would be back to normal after Chinese New Year. They asked me to wait until March. In March, I still couldn't withdraw money. They made an asset package in April, but it hasn't been done yet. It keeps changing and no accurate time. Please help me withdraw money.

Exposure

04-17

外汇小白003

Hong Kong

Now the platform has not run single, wants to transition. The notice said that you can not withdraw, to buy the company's stock, lock position 180 days. And wait for the company to be listed before withdrawing.

Exposure

04-09

akanina

Hong Kong

The withdrawal has been delayed for more than 3 months, and now the withdrawal will continue to be delayed.

Exposure

04-04

快乐出发5533

Hong Kong

1. The profit withdrawal in February has not been received yet. At first, it was said that it would be completed before March 25th. Now it is said that I need to apply for a bank card, and it has to be before April 25th. 2. Since April, the account transactions on MT5 have been stopped. , and also said that he would buy financial asset packages instead, and the rules were often changed.

Exposure

04-03

外汇小白003

Hong Kong

Withdrawals from 2024 to now have not arrived. When I consulted customer service, they said they had been submitted to a currency agent for processing. In the past, it took about 5 working days to arrive in the account. Since the withdrawal of the current period in December 2023, it took almost a month to arrive, but it has not arrived since 2024. At first, it was said to be a regulatory issue, and money agents were restricted in transfers. They said 3 It returned to normal in the month, but now it's starting again in April and it hasn't been resolved yet.

Exposure

04-01

FX2500187321

Japan

Originally, I was told that the money would arrive in a week at the latest. Indeed, until December, I received the money in one week. From December to February, it may take a month due to the Lunar New Year, but things will return to normal in March. For those who applied at the beginning of February, the money was received at the beginning of March. However, I applied as soon as March was expected to recover, but as of March 29th, I have not received the money. I inquired last week, but the answer was that it had been submitted to a money exchanger. Even into March, there are still delays. It hasn't been decided that I can't withdraw money, but I feel anxious about the delay. Basically, companies that disappear start with delayed withdrawals.

Exposure

03-29

joy132

Hong Kong

Deposit in 2023, and I am not be able to withdraw from December 2023. Request quick withdrawal.

Exposure

03-14

susan chow

Indonesia

This ridder is a scam, overseas it's still running but in Indonesia, it's been pending since October 23...

Exposure

02-22

超级赛亚人

Hong Kong

ridder brokerage, said to be listed, the client's mt5 account, all with mfm group limited, after inquiries, the brokerage has no regulation, is Malaysia, their own brokerage firms

Exposure

2023-10-06

FX3674671002

Hong Kong

I showed the information of the fraud in order that you can avoid being cheated by him.The process of the scam is so dramatic, he used many different identities to induce others to invest and made other people reach the point of no return. The so-called teacher in the stock group focuses on customers who made a loss and recommend shares, futures or other investments to you. That’s a scam. The teacher has many different QQ in the name of analysis teacher, investment consultant of future, businessman or top operator. Let you profit, then let you lose money again and again.Torment you by inch. And you will lose all the money in the end without noticing the scam.Please polish your eyes, don’ be cheated like me, my whole family has been ruined. I wish the fraud’s conscience smote him(It’s impossible). I don't know how many people have been cheated like me. Maybe they don't know there is such a scam. Don’t cheat others anymore. Your benefit is based on others’ agony, even lives. You will pay for it!!!

Exposure

2021-01-13

Aaron44993

Hong Kong

I received the money from the account named Peihua Wang. But the money was frozen by Shenzhen Anti Fraud Center. And I was interviewed. If you think I slander this platform, you can call the one who messaged me and ask him whether he is criminal police

Exposure

2021-01-04

Aaron44993

Hong Kong

They said I can deposit and withdraw freely when I deposited. But later, my application for withdrawal has been pending for over two weeks

Exposure

2020-11-19

L33724

South Africa

Your transaction delay because i made a transaction sometime ago it was processed within 23 working days why????

Neutral

04-26

Anastasia Beauchamp

United Kingdom

Okay folks, here's my two cents on Ridder Trader. The platform is easy as pie, and their resources for beginners? Top notch! The account types cater to just about every kind of trader, from the fresh beans to the big guns. And the spreads and fees? Pretty reasonable, nothing to worry your wallets. But when it comes to their customer service, it's a bit like spinning a roulette wheel - sometimes you hit the jackpot, other times it's a dry run. But for those just dipping their toes in trading, it's a good starting block!

Neutral

2023-12-01

Curiosity

Australia

The account types cater to just about every kind of trader, from the fresh beans to the big guns. And the spreads and fees? Pretty reasonable, nothing to worry your wallets. But when it comes to their customer service, it's a bit like spinning a roulette wheel - sometimes you hit the jackpot, other times it's a dry run. As for the trading instruments, well, they could do with some ramping up. So, if you're a seasoned trader with a taste for variety, Ridder Trader might seem a bit lean. But for those just dipping their toes in trading, it's a good starting block!

Neutral

2023-11-30

28
Account Information
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Genealogy
Company Summary
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Official website

Website

  • riddertrader.com

    Server Location

    United States

    Website Domain Name

    riddertrader.com

    Server IP

    68.66.248.50

Genealogy

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Company Summary

Registered inAustralia
Regulatory StatusASIC(revoked & exceeded)
Year(s) of establishment2-5 years
Trading instrumentsFutures, indices, metals, commodities, forex pairs, shares
Minimum Initial DepositNot mentioned
Maximum Leverage1:1000
Minimum spread0.0 pips onwards
Trading platformMT5
Deposit and withdrawal methodNot mentioned
Customer Service24/5 Email, phone number, address, live chat
Fraud Complaints ExposureNo for now

Overview of Ridder Trader Group

Ridder Trader Group is an international multi-assets registered brokerage firm. Ridder Trader offer clients to trade on Forex and Precious Metals with high interbank liquidity conditions, robust order execution in split second, ultra-tight spreads and many other advantages on MT5. With the segregated fund security under top tier banks, Ridder Trader is dedicated to ensuring traders around the world trade on more Ridder Trader opportunities anytime, anywhere.

General information

Regulatory Status

Ridder Trader has two licenses. However, the current status are revoked and exceeded.

Regulatory Status
Regulatory Status

Pros and Cons of Ridder Trader

Pros:

  • Offers a wide range of trading instruments including futures, indices, metals, commodities, forex pairs, and shares
  • Provides various account types with different trading environments, including Zero-Commission trading
  • Offers high leverage up to 1:1000
  • 24/5 customer support available via email, phone, and live chat

Cons:

  • No educational resources or materials provided for beginner traders
  • Limited information available on deposit and withdrawal options and fees
  • The website is not very user-friendly and may be difficult to navigate for some users.

Market Instruments

Ridder Trader offers a diversified range of instruments for trading including futures, indices, metals, commodities, forex pairs, and shares. With over 200 instruments available, traders have access to global markets and the opportunity to diversify their portfolios. Additionally, the broker offers high leverage options for forex and CFD trading, competitive spreads and pricing, and a user-friendly platform. However, there are some limitations to consider, such as the absence of cryptocurrencies available for trading and the limited selection of shares and commodities compared to other brokers. Furthermore, Ridder Trader does not offer fixed income instruments for trading. Overall, the instrument dimension of Ridder Trader offers a decent range of options for traders but may not be the best fit for those looking to trade cryptocurrencies or fixed income instruments.

market instruments

Spreads and Commissions

Ridder Trader's commission structure is dependent on the type of trading account selected by the trader. The Zero-Commission trading environment is available in some account types, while others charge commissions. The Zero-Fixed account offers spreads from 0.0 pips and has a commission structure with rates varying by currency pair. While the commission rates are relatively low, traders must keep in mind that certain accounts charge commissions. Additionally, the spreads may not always be the tightest in the industry.

The spreads can be seen in a table. for example, the AUDCAD live floating spreads for micro account, premium account and VIP account are respectively 5.7 pips.

image.png

Trading Accounts available in Ridder Trader

Ridder Trader offers a variety of account types to suit different trading preferences and styles. The Live Floating/Live Fixed account category includes Micro, Premium, VIP, and Zero Fixed accounts, while the STP/ECN category includes No Commission, Zero Spread, and Absolute Zero accounts. Each account type has its own unique features, such as different spreads and commissions, but the minimum deposit required for each account is not disclosed. However, traders can take advantage of 24/5 customer support and flexible leverage up to 1:1000. The STP/ECN account category is ideal for traders who prefer low spreads and fast execution, while the different account categories cater to different trading styles and preferences.

account types
account types

Trading Platform(s) that Ridder Trader offers

Ridder Trader offers its clients the widely popular MetaTrader 5 platform for trading on desktop, web, and mobile devices. The platform comes with advanced charting and technical analysis tools, as well as automated trading options through Expert Advisors. This platform also allows traders to trade various asset classes, including forex, futures, indices, metals, and commodities. However, the platform has limited customization options for its interface, and there are no social trading or copy trading features available.

trading platform

Maximum Leverage of Ridder Trader

The maximum leverage offered by Ridder Trader is up to 1:1000, which is a high level of leverage. This means that traders can open positions with a much larger notional value than their account balance, allowing them to potentially make larger profits with a smaller investment.

maximum leverage

Customer Service of Ridder Trader

Ridder Trader offers multiple channels of customer support, including email, phone, and live chat. Their email support promises a response within 24 hours on business days, and their phone support is available 24/5. Live chat is also available for quick assistance. However, there is no dedicated account manager and the customer support is not available 24/7. Additionally, support in other languages is not offered, limiting accessibility for non-English speakers.

customer support

Conclusion

In conclusion, Ridder Trader is a forex broker that offers a variety of trading instruments, account types, and platforms to its clients. Its maximum leverage of up to 1:1000 and low spreads on some accounts make it an attractive option for traders. However, the lack of educational resources and information about deposits and withdrawals may be a disadvantage for some traders. The customer care options, including email, phone, and live chat, are available for clients' convenience.

Keywords

  • 2-5 years
  • Regulated in Australia
  • Common Business Registration
  • Suspicious Scope of Business
  • Australia Appointed Representative(AR) Revoked
  • Suspicious Overrun
  • High potential risk

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