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The WikiFX Score of this broker is reduced because of too many complaints!

Phoenix FX

Saint Lucia|1-2 years|
Regulated in Comoros|Retail Forex License|Suspicious Scope of Business|Medium potential risk|Offshore Regulated|

https://phoenixfxltd.com/?fbcl

Website

Rating Index

Contact

+971 44 5056 31
support@phoenixfxltd.com
https://phoenixfxltd.com/?fbcl
Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia P.O. Box 838, Castries, Saint Lucia
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Institution:Phoenix FX Limited

License No.:L 15610 / PFX

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-23
  • The Comoros AOFA regulation with license number: L 15610 / PFX is an offshore regulation. Please be aware of the risk!
2

Basic information

Registered region
Saint Lucia
Operating period
1-2 years
Company Name
Phoenix FX Limited (Saint Lucia)
Abbreviation
Phoenix FX
Company employee
--
Customer Service Email Address
support@phoenixfxltd.com
Contact number
0097144505631
Company address
Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia P.O. Box 838, Castries, Saint Lucia
Keywords 6
1-2 years
Regulated in Comoros
Retail Forex License
Suspicious Scope of Business
Medium potential risk
Offshore Regulated

FX3221461288

India

4 months completed still my withdra pending Y rejected my withdra iam again withdra Still pending my withdra Iam deposit 1000$ plz give my principal amount 🙏🙏🙏

Exposure

09-17

FX1066280973

India

From last 03 months i placed one withdrawal request, till to date they not respond on same and same situation with my colleague. he also make withdrawal request and they not approved his request yet. And they said to invest fresh fund then we will able to do some adjustment of your old fund. now they customer support number also not responding to my massage all are requested to not to put fund with this broker otherwise you will loose your hard earned money. i fed up with the follow up with this peoples

Exposure

08-23

FX3221461288

India

Brokar properly not responding 3 months completed still my withdra pending Iam deposits my bank plz give my withdra

Exposure

08-12

FX3221461288

India

deposited around 1000 dollar made it to 1200 then when i tried to withdraw they rejected it. got to know from customer support that they will only give withdrawal on profits for now for few days. its been more than 2-3 months but still not able to withdraw my total money Still my Withdra pending

Exposure

07-28

PM 1212

India

I am not able to withdraw my money from my account . since last to month please help me out from this problem . and In my MT 5 app authorisation fail indicate

Exposure

05-20

piyushchavan

India

i deposited around 500 dollar made it to 1200 then when i tried to withdraw they rejected it. got to know from customer support that they will only give withdrawal on profits for now for few days. its been more than 2-3 months but still not able to withdraw my total money

Exposure

02-29

Yoxihui

New Zealand

Spread lines are not correct sometimes ask/bid...for example They shown as 10 points but the real spread is 20 in the list. They give you fake spread in charts. You place order then you see the order line is way far from the spread lines. I Even use their own copy of MT5.

Neutral

08-26

0 Aki Chen

Pakistan

The company have great on going seasonal frequent trader promotions on top of the usual frequent trader rebates. My client relationship manager Jack Lu is also able to reply my queries promptly. Withdrawal process is also fuss free and fast via credit card.

Neutral

04-17

Anthony Davis

United States

Heard some negative stories about past issues, but my personal experience with cost transparency has been positive. Honestly, I got some best spreads here.

Positive

06-26

Nick732

United Arab Emirates

Good Broker with fast withdrawals & deposit, I haven't faced any issue with trading experience. Fast order execution & good customer support.

Positive

04-15

Piyush N

India

Best forex broker with low spreada and fast deposits and withdrawals Great costumer support

Positive

04-15

11
Account Information
Website
Company Summary
News
Review

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Official website

Website

  • phoenixfxltd.com

    Server Location

    Germany

    Website Domain Name

    phoenixfxltd.com

    Server IP

    95.111.245.189

Company Summary

AspectDetails
Company NamePhoenix FX Limited (Saint Lucia)
Registered CountrySaint Lucia
Founded Year2023
Regulatory StatusOffshore regulated by the AOFA
Tradable AssetsForex, CFDs (Indices, Commodities, Cryptocurrencies, Stocks)
Account TypesSUPER, ECN, MAX
Demo AccountAvailable
Minimum Deposit$10
Maximum Leverage1:500
SpreadsSUPER: Fixed from 1.5 pips
MAX: Fixed from 2.5 pips
ECN: Raw spreads
Trading PlatformMT5
Deposit & WithdrawalEthereum, Bitcoin, Mastercard, Neteller, Skrill, STICPAY, UPI (Unified Payments Interface), Visa
Customer SupportEmail: support@phoenixfxltd.com, Phone: +971 4450 5631 / +971 528444000, Contact form available

Phoenix FX Information

Established in 2023 in Saint Lucia, Phoenix FX Limited offers a suite of Forex and CFD trading options and offshore regulated by the AOFA. Appealing to a various trading community, it provides access to multiple markets, including forex, indices, commodities, cryptocurrencies, and stocks. With account types including SUPER, ECN, and MAX, Phoenix FX promotes trading flexibility, facilitated by a low minimum deposit of $10 and the use of the advanced MetaTrader 5 platform.

Overview of Phoenix FX

Pros & Cons

ProsCons
A variety of trading instruments, including Forex CFDs, Indices CFDs, Commodities CFDs, Cryptocurrency CFDsOffshore regulatory status
MT5 trading platform available$10 commission of ECN account
Multiple deposit and withdrawal methods to chooseLimited cryptocurrency CFD offerings
Demo account available
Offering copy trading and PAMM trading
Low minimum deposit requirement of $10

Phoenix FX provides investors with a variety of assets and low-cost trading. The availability of the MT5 platform and social trading features are notable advantages. However, the offshore regulatory status and limited educational resources may be concerns for some investors. Prospective clients should carefully consider these factors, along with the broker's specific terms and conditions, before making a trading decision.

Is Phoenix FX Legit?

Phoenix FX operates under the regulation of Anjouan Offshore Finance Authority (AOFA), License No. L 15610/PFX.

Is Phoenix FX Legit?

Market Instruments

Forex CFDs

Phoenix FX positions its Forex CFDs at the forefront of its market instruments, showcasing a commitment to deliver a highly liquid, adaptable, and transparent trading environment, emphasizing the provision of competitive spreads and access to major, minor, and exotic currency pairs.

Indices CFDs

The broker extends its offerings to indices CFDs, enabling traders to speculate on the performance of leading stock indices globally. This offering facilitates access to the broader market dynamics, allowing traders to engage with the stock market without owning the underlying assets directly.

Commodities CFDs

With commodities CFDs, Phoenix FX attends to traders interested in diversifying their investment strategies beyond forex and indices. The inclusion of precious metals like gold, silver, and copper, alongside energy commodities such as crude oil and natural gas, provides a tangible avenue for traders to hedge against inflation or market uncertainty.

Cryptocurrency CFDs

Recognizing the burgeoning interest in digital assets, Phoenix FX offers cryptocurrency CFDs. This segment allows traders to participate in the volatility of the crypto market, featuring popular assets like Bitcoin, Ethereum, and SOL.

Stocks

Lastly, Phoenix FX facilitates direct investment in the equities market through stock trading. This option underscores the broker's commitment to offering a diversified trading experience, enabling clients to own shares in individual companies.

Market Instruments

Account Types

This broker offers three trading accounts: SUPER, ECN, and MAX, alongside a demo account for simulated trading experiences.

Account TypeMinimum DepositLeverageCommissionsSpreads
SUPER$101:500ZeroFixed from 1.5 pips
ECN$10Raw spreads
MAXZeroFixed from 2.5 pips

The SUPER account is aimed at traders desiring minimal entry costs, with a $10 minimum deposit, 1:500 leverage, no commissions, and fixed spreads from 1.5 pips.

The ECN account appeals to those looking for transparency, offering raw spreads with a $10 trade commission, matched with $10 minimum deposit,1:500 leverage and raw spreads.

The MAX account targets straightforward trading with no commissions and fixed spreads starting at 2.5 pips, also requiring only $10 to start.

A demo account is also available, providing an opportunity to engage with the platform and test trading strategies risk-free.

Account Types

How to Open an Account with Phoenix FX?

  1. Register: Begin by visiting the Phoenix FX website and navigating to the account registration section to open your live trading account. The process requires entering personal and financial details to create your trading profile.
    1. How to Open an Account with Phoenix FX
  2. Verify: After registration, proceed to verify your account by uploading necessary documents. This step is crucial for confirming your identity and ensuring the security of your account. The documents typically include proof of identity (such as a passport or ID card) and proof of residence (such as a utility bill or bank statement).

    How to Open an Account with Phoenix FX

3. Fund: Once your account is verified, log in to your Client Portal to fund your account. Phoenix FX supports various deposit methods, including digital currencies like Ethereum and Bitcoin, traditional payment methods like Mastercard, Visa, and electronic wallets like Neteller and Skrill.

4. Trade: With your account funded, you are set to start trading. Phoenix FX offers trading on more than 165 instruments across forex, indices, commodities, cryptocurrencies, and stocks. Utilize the MT5 platform to access powerful charting tools, algorithmic trading functionalities, and fast executions.

Spreads & Commissions

The SUPER account is characterized by no commission fees and fixed spreads starting at 1.5 pips. In contrast, the ECN account offers raw spreads accompanied by a $10 commission on trades. The MAX account operates without commission fees, providing fixed spreads beginning at 2.5 pips.

Trading Platform

Phoenix FX utilizes the MetaTrader 5 (MT5) platform, acclaimed for its powerful features and versatile trading tools. MT5 stands out for its comprehensive charting tools, numerous indicators, and support for algorithmic trading, making it a top selection within the forex trading community. Its compatibility with MacOS, iOS, Android, and Windows enables traders to access their trading activities on any device, offering unparalleled flexibility and access. The broker also offers Phoenix FX App for iOS and Android.

Trading Tools

Phoenix FX equips its traders with several trading tools to enhance their experience.

The Economic Calendar, which offers insights into important global events, enabling traders to strategize effectively in response to market movements.

Trading Tools

The Margin Calculator is another valuable resource, streamlining the calculation of margin requirements for opening and maintaining positions, thereby assisting in trade management.

Trading Tools

Additionally, the Pip Calculator plays a crucial role in risk management by providing accurate pip value calculations, allowing traders to gauge the risk associated with each trade more accurately.

Trading Tools

Deposit & Withdrawal

Phoenix FX supports both traditional and digital payment options, including Ethereum, Bitcoin, Mastercard, Neteller, Skrill, STICPAY, UPI (Unified Payments Interface), and Visa.

Deposit & Withdrawal

Customer Support

Phoenix FX can be contacted at their registered address: Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia P.O. Box 838, Castries, Saint Lucia. For direct communication, please use the following contact details: +971 44 5056 31, +971 52 8444 000, or support@phoenixfxltd.com.

Customer Support

Conclusion

Phoenix FX Limited, launched in 2023 in Saint Lucia, marks its presence in the Forex and CFD brokerage industry. The broker provides a wide array of trading opportunities in forex, indices, commodities, cryptocurrencies, and stocks, created to attend to various trading preferences. Utilizing the MetaTrader 5 platform, Phoenix FX offers different account options, highlighted by a minimal initial deposit of $10, making it accessible to a wide audience.

FAQs

Which trading platform is available at Phoenix FX?

MT5.

What account types does Phoenix FX provide?

At Phoenix FX, traders can choose from SUPER, ECN, and MAX accounts, in addition to a demo account for risk-free practice, each offering distinct spread, leverage, and deposit conditions.

What's the initial deposit requirement at Phoenix FX?

Phoenix FX sets a low entry barrier with a minimum deposit of $10.

How are deposits and withdrawals processed at Phoenix FX?

Phoenix FX offers a mix of payment methods for deposits and withdrawals, including cryptocurrencies like Ethereum and Bitcoin, traditional cards like Mastercard and Visa, and e-wallets such as Neteller and Skrill.

What is a PAMM master account, and how does it work?

A PAMM master account allows skilled traders or money managers to trade on behalf of multiple investors under a consolidated account. Masters receive an additional percentage from every investor account, boosting their income based on successful trades.

Risk Warning

Online trading poses substantial risks, with the potential for complete loss of invested capital, rendering it unsuitable for all traders.

Keywords

  • 1-2 years
  • Regulated in Comoros
  • Retail Forex License
  • Suspicious Scope of Business
  • Medium potential risk
  • Offshore Regulated

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