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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

SAEN

United Kingdom|2-5 years|
Suspicious Regulatory License|Suspicious Scope of Business|High potential risk|

https://www.saenmarkets.com/en/

Website

Rating Index

Contact

info@saenfx.com
https://www.saenmarkets.com/en/
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Warning: Low score, please stay away!
2024-12-23
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
2

Basic information

Registered region
United Kingdom
Operating period
2-5 years
Company Name
SAEN
Abbreviation
SAEN
Company employee
--
Customer Service Email Address
info@saenfx.com
Keywords 4
2-5 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Withdraw by Finrecoup

United States

The bottom line is that this broker has no proper regulation and only wants to steal from investors like myself but I followed the money and had cases lodged with various fraud regulatory bodies inclusive of fintrack/ org for which reason the investment was released The first 2 requests I made directly to SAEN were refused on the basis of wrong information so I paid a margin fee to modify it but still couldn't get access to withdraw which was why is ought solution elsewhere.

Exposure

2022-08-19

FX4239299058

United States

I've in contact with this broker named Ms Lin and I have deposited 50k so I can do forex exchange. By the time I wanted to withdraw the money she won't let me do it and want me to pay additional tax on 272k. I refused to pay anything and my account has been frozen and now completely gone. Think you can help me with this case? I will provide all the information and the names that I have been in contact with.

Exposure

2022-08-19

Fx4679443

United Kingdom

They'll defraud you of your money. When you wish to withdraw your money, they will work with you and everything will appear to be going smoothly. They'll steal all of your money and break off communication. Have no faith. Additionally, interfering the AssetsClaimBack administration made investment untouched they communicate poorly which is highly unprofessional . Never believe anyone, even if they promise to make you maximum profit..

Exposure

2022-08-08

Xb14462

United States

The customer service agent “Amy” requested analyst fees for Analyst Ryoko Mizutani aka Michael Bode be paid prior to funds being sent. After these fees are paid the customer service agent then ask for the taxes on the money in the account to be paid as a requirement to release the funs. after negotiating a price with customer service agent I sent over the money to pay taxes in order to receive the funds in my trading account. The customer service agent confirmed my transaction and stated that the total funds in the account would be sent to my provided crypto wallet address by 4pm Friday June 10th, UK time. after saying this the funds were never sent and communication with the customer service agent was blocked due to her removing her number from whatsapp where the communication was taking place.

Exposure

2022-06-11

Xb14462

United States

I want to present chat records with a customer service agent from SAEN Markets. I was told on Saturday May 21st that a wire for the total amount in my account would be sent to my bank account. A few days later I was told that the wire was intercepted and that an investigation of my financial situation has to take place first and I was accussed of Illegal activity. The evidence I submit below is to show the lack of clear explanations and evidence behind these false allegations that the customer service agent claims is delaying the release of my funds. I have been given no time frame and how long this supposed investigation will take place and when I will get my money. Additionally, the customer service agent has began to completely ignore me and there is no one else I can find to contact about my situation.

Exposure

2022-05-27

FX57947855

United States

Yes, it's a scam. I have money invested they won't return. Transactions go through dodgey accounts, phone numbers businesses registration all dodgey. DON'T GIVE THEM A CENT.

Exposure

2022-05-26

FX2689559902

Japan

Refuse to withdraw. Withdrawal is rejected with account abnormality and a reason

Exposure

2022-05-24

FX2689559902

Japan

When applying for withdrawal, withdrawal is refused with an abnormality in the account and the reason

Exposure

2022-05-24

FX57947855

United States

Instead of allowing me to take my funds, they want that I pay taxes that are higher than the profit. I told SEAN to keep the profit as long as they give me my money which they rejected. A complete ruse. They claim they have stopped working with customers in my region and are using that as an excuse to keep my money. Do not interact with the SEAN gang of con artists.

Exposure

2022-05-24

FX2689559902

Japan

When I demand for withdrawal, it is said that I cannot withdraw unless I pay the deposit because the account is abnormal. They said I could withdraw at any time, but I can't withdraw.

Exposure

2022-05-08

Brad Adams

Australia

Just wondering how a broker can go from 6.29 to 1.14 then back to 6.29. also to have 8 exposures to none in the same timeframe. I have a lot of money invested with this broker and would like some reassurance that my money is safe and this was a glitch this broker also transferred fund because the previous broker was sold of to SAEN. previous broker account was East Century, Dento Financial, Glluck and now SAEN.. regards Brad

Exposure

2022-04-15

TN -vision

Japan

I was able to make a test for withdrawal once, but there was no response after that.

Exposure

2022-01-13

TN -vision

Japan

I can't withdraw money, so I posted it here. And it seems that there was a response to the question from here, but there is no answer to the question for me after that.

Exposure

2022-01-13

tosh

Japan

Saen just stole 20,000 usd worth of cash from my account. they say they will check but all I get is just bullshit response, and is not trying to help the situation. This is fraud site. Please get my money back. They already admit wire transfer did not got through although they say withdrawal was successful. They have yet to release the funds

Exposure

2022-01-04

tosh

Japan

When I apply for withdrawal, the money is deducted from my MT4 account, but not transferred to my bank account. As a financial institution, I doubt its safety by making various excuses. It is better not to trade here.

Exposure

2021-12-28

TN -vision

Japan

I can withdraw money by logging in, but I cannot receive the money sent from the company.

Exposure

2021-12-08

TN -vision

Japan

I cannot withdraw money from the platform. You can do this, but there is nothing over there.

Exposure

2021-12-04

TN -vision

Japan

Withdrawal procedures had been completed. However, it does not go beyond that and no response to inquiries.

Exposure

2021-11-29

TN -vision

Japan

Withdrawal function is availiable but there is no respond and also no reply on line.

Exposure

2021-11-26

FX1140550656

Australia

Terrible company, I've seen it scam a dozen traders. Can they get their money back? I'm really afraid of being scammed, so I take a very cautious approach.

Neutral

2022-12-12

20
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Official website

Website

  • saenmarkets.com

    Server Location

    Japan

    Website Domain Name

    saenmarkets.com

    Server IP

    8.211.165.126

  • saenfx.com

Company Summary

General Information

SAEN is a global derivatives trading platform offering leveraged investment services in indexes, crude oil, precious metals and contracts for difference (CFD) to international investors.

Regulation

SAEN MARKETS LTD is authorized and regulated by NFA in the United States, with regulatory license number 0542842.

Market Instruments

When it comes to trading assets available, SAEN offers trading in forex currencies precious metals, oils and indices.

Minimum Deposit

SAEN does not tell us its minimum initial deposit requirements. In most cases, most brokers requires an account opening amount around $100 or even less.

Leverage

The maximum trading leverage offered by SAEN is not mentioned on its website. Leverage can magnify returns as well as risks, it is essential for traders to learn how to use it and how to manage risks.

Spreads & Commissions

SAEN says it offers ultra-low spreads, but does not specify spreads on particular instrument, even the spreads on the EUR/USD benchmark.

Trading Platform

SAEN offers clients the opportunity to trade on MetaTrader 4, an award-winning trading platform. There is no doubt that MT4 has become the most popular trading platform for currency traders due to its ease of use, with a rich trading environment and automated trading capabilities.

  • Customizable interface, including technical indicators of color

  • Customizable alerts

  • Compatible with iOS, Android and Mac devices

  • Stop orders and trailing orders

Deposit & Withdrawal

There are some payment methods logos shown on the SAEN website, including Maestro, Paypal, Union Pay, Visa, and JCB, but we are not sure if this broker supports traders to fund their accounts via these channels.

Customer Support

SAEN offers a poor customer support service, and they can only be contacted through email: info@saenmarkets.com. Besides, there is also a contact form listed on its website. Some more convenient contact methods like phone call and live chat are unavailable.

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • High potential risk

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