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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

Valutrades

United Kingdom|10-15 years| Benchmark A|
Regulated in United Kingdom|Market Making(MM)|MT4 Full License|High potential risk|Offshore Regulated|

http://www.valutrades.com/

Website

Rating Index

Benchmark

Benchmark

A

Average transaction speed (ms)

426.1

MT4/5

Full License

ValutradesSeychelles-Demo-HK

China
MT4
38

Influence

B

Influence index NO.1

Brazil 4.83
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:A

Slippage:B

Cost:AAA

Disconnected:AA

Rollover:A

MT4/5 Identification

MT4/5 Identification

Full License

38
Server Name
ValutradesSeychelles-Demo-HK MT4
Server Location China

Influence

Influence

B

Influence index NO.1

Brazil 4.83
Surpassed 74.20% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (0) 20 3141 0888
support@valutrades.com
http://www.valutrades.com/
51 Eastcheap London EC3M 1JP UNITED KINGDOM
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2024-12-23
  • The number of the complaints received by WikiFX have reached 32 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic information

Registered region
United Kingdom
Operating period
10-15 years
Company Name
Valutrades Limited
Abbreviation
Valutrades
Company employee
--
Customer Service Email Address
support@valutrades.com
Contact number
004402031410888
Company address
51 Eastcheap London EC3M 1JP UNITED KINGDOM

peak2840

Hong Kong

At 7:13 on February 19, 2024, the lowest point of gold was 1973.87. Refer to the lowest point of the regular platform in 2011. For my 2006.29 short order, the profit stop was set at 2006, there was no stop loss, and there was no manual operation. There was no take-profit and sufficient margin, but my position was closed on 2018.72.

Exposure

02-19

升哥

Hong Kong

As shown in the picture, the slippage is 461 pips, which is far beyond the stop loss price. Such a large amount of slippage is unacceptable!

Exposure

2023-09-21

北壬

Hong Kong

My real experience, slippage 289 points! The slippage is too serious, it is acceptable within 50 points.

Exposure

2023-06-13

马克532

Hong Kong

The withdrawal page shows that the minimum is $50 USD, and the email shows that it is $501 USD

Exposure

2023-06-03

荒25743

Hong Kong

After using the platform for two years, what should come will still come. It has been a month since the withdrawal and the account has not arrived. The customer service has always said that it is a problem with the payment provider, and the money cannot be returned.

Exposure

2023-03-13

我在风花雪月里等你

Hong Kong

I email them later to negotiate. Without my knowledge, they restarted the order when the market was the most unfavorable to me, and then liquidated again. If it is really possible to operate like this, wjy T+0 is needed, and the platform will automatically close the position at a loss, and the customer is not allowed to close the position.

Exposure

2023-01-16

我在风花雪月里等你

Hong Kong

The spread was adjusted very high early in the morning, obviously there was no fluctuation, and it kept jumping, sweeping positions. The following is a comparison of Jinshi and Valu's data, the difference is too big, I am furious.

Exposure

2023-01-16

FX4156712238

Hong Kong

On Dec. 26, this platform cannot trade or update data, resulting in a huge loss. The data is from last Friday. All other platforms are fine. It is not my device problem.

Exposure

2022-12-26

FX3710586052

Hong Kong

I deposit for margin. Who knows that the provider delay the arrival of my deposit, resulting liquidation and loss of 1490 dollars. I had urged them many times, but not working.

Exposure

2022-12-15

平头哥13584

Hong Kong

On December 8, the opening price was 1.05771, and it slipped to 1.06307 in early trading, slipping 536 micro points, maliciously close my order!

Exposure

2022-12-08

FX2169472486

Hong Kong

On November 23, 2022, at 9:30 p.m., four orders in my account 30044975 and account 30049896 were executed at prices that were not there, resulting in a liquidation of the account. Order numbers: 13956853, 13957214, 13956854, 13957215. The gold transaction prices are 1756.33 and 1756.02. The current highest price of gold on this platform is 1751.71, and there is no price of 1756 at all. Other platforms show that the highest price of gold at 21:30 is only around 1740, and the price of 1751 has never been reached. Please customer service help me claim!

Exposure

2022-11-24

Sam79384

Hong Kong

After the transaction slippage at 0:00 on 9.29 resulted in a loss of US$1,100, the other party admitted the problem and cashed out the compensation; on 10.5th, another transaction slippage occurred at 0:00, resulting in a total loss of US$2,542 in 4 orders, and the other party has not agreed to compensation. Please help to mediate the claim ! !

Exposure

2022-10-09

静风63330

Hong Kong

Serious slippage. Do not address it or compensate.

Exposure

2022-09-18

鱼凫45292

Hong Kong

In gold trading yesterday, the stop loss was set at 1727. The actual stop loss was 1721. The slippage was 60 pips, which was outrageous. The account is almost lost without any compensation. Isn't he stealing money? This platform, in the past few months, has been worse and worse, and I seriously suspect that it is going to run away.

Exposure

2022-09-14

FX2618275154

Hong Kong

I bought low but ended up being over 20 pips higher than where I bought, resulting in a loss

Exposure

2022-07-26

Fan.

Hong Kong

The withdrawal has not arrived in the account for a month. It has been said that the payer has not given him any news. After a month of urging, it is still the same.

Exposure

2022-07-20

鱼凫92299

Hong Kong

The withdrawal application was filed at 4:00 am on June 22. Strictly speaking, it was still in the market on the 21st. The whole day was not reviewed and processed. It was not reviewed and processed until 3:00 PM on the 23rd. -3 days, on the 29th, the money has not been withdrawn. After the time specified by herself, she said that the payment providers have different speeds. When I asked her when she could give a clear answer, she said she didn't know, the money was probably gone, and it took two As an old customer for more than a year, I know that all platforms have this day. Simply not much money, I hope everyone pays attention.

Exposure

2022-06-29

鱼凫92299

Hong Kong

I made a withdrawal application on June 22 at 4:00 a.m., and on the 29th, I still did not receive the money. I asked the customer service when it would be resolved. They do not know. It has been 8 days. I guess my money is gone, but it is not much. I hope everyone will pay more attention, don’t deposit money on this trash platform. There is no sincerity, credit, and sense of responsibility at all. If there is a problem, it will not be solved for you. It will only be a repeater.

Exposure

2022-06-29

鱼凫45292

Hong Kong

The withdrawal application was filed at 4:00 a.m. on June 22. Strictly speaking, it was still in the market on the 21st. The whole day was not reviewed and processed. It was not reviewed and processed until 3:00 PM on the 23rd. -3 days, on the 29th, after the time specified by him, he said that the speed of the payment provider was different. When asked when it would be resolved, the customer service said he didn't know. It has been eight days

Exposure

2022-06-29

鱼凫45292

Hong Kong

Fund was withdrawn at 4:00 a.m. last Wednesday. It's been 7 days till this Tuesday, and there is still no withdrawal. Apart from being a repeater, sorry, sorry, the customer service did not solve any problems. When she asked her when it would be solved, she even said she didn't know, so I was convinced. Trash platform, stay away.

Exposure

2022-06-28

58
Account Information
Related Software
Benchmark
WikiFX Data
Marketing Strategy
Biz Area
Website
Genealogy
Company Summary
Disclosure
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Benchmark

Average transaction speed(ms)
426.1
The highest transaction speed(ms)
236
The highest speed of opening positions(ms)
236
The highest speed of closing position(ms)
243
The lowest speed of opening positions(ms)
1422 Good
The lowest speed of closing position(ms)
1125 Good
7USD/Lot Perfect
20.02USD/Lot Perfect
Long: -7.84USD/Lot    Short: 1.93USD/Lot
Long: -34.1USD/Lot    Short: 19.37USD/Lot
Average slippage
-1 Perfect
Maximum transaction slippage
12 Good
Maximum positive slippage
-11 Perfect
Maximum negative slippage
12 Good
Average disconnection frequency (times/day)
0.2 Perfect
Average reconnection time (millisecond/per request)
60.1
Ranking: 51 / 125
Test user 276
Orders 2,379
Ocuppied margin $584,181 USD
Data Source
WikiFX Data provide
Updated: 2024-12-20 01:00:00

Total Margin Trend

VPS Region User Products Closing time
HoChiMinh 483*** XAUUSD 12-20 18:14:27
BeiJing 664*** XAUUSD 12-20 18:09:02
London 939*** XAUUSD 12-20 18:02:52

Stop Out

0.70%

Stop Out Symbol Distribution

6 months

Sources
Language
Mkt. Analysis
Creatives

Website

Most visited countries/areas

  • Brazil
  • Russia
  • valutrades.biz

    Server Location

    United States

    Website Domain Name

    valutrades.biz

    Server IP

    104.21.43.9

  • valu-trades.com

  • valutrades.hk

Genealogy

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Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

Valutrades Review Summary in 10 Points
Founded 2012
Registered Country/Region United Kingdom
Regulation FCA
Market Instruments Forex, CFDs, commodities
Demo Account Available
Leverage 1:500
EUR/USD Spread From 0.0 pips
Trading Platforms MT4, MT5
Minimum deposit $0
Customer Support Live chat, phone, email

What is Valutrades?

Valutrades is a global online forex and CFD broker that offers trading services for individuals and institutions. The company was established in 2012 and is headquartered in London, UK. Valutrades is regulated by the Financial Conduct Authority (FCA, License No. 586541) in the UK and the Financial Services Authority (offshore FSA, License No. SD028) in Seychelles. The broker offers multiple trading instruments, including Forex, Commodities, and CFDs with competitive spreads through the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading platforms.

Valutrades home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Valutrades is regulated by FCA and offer multiple protection measures. The broker offers competitive spreads on a wide range of tradable instruments on the leading MT4 and MT5 trading platforms, along with excellent customer support.

However, they have limited account options, and some users have reported issues with slippage and withdrawals. Overall, Valutrades is a reputable broker with many positive features, but traders should exercise caution and thoroughly research before investing.

Pros Cons
• FCA-regulated • Offshore FSA license
• Multiple protection measures for client funds • Clients from US, Blegium, Iran and the Democratic Peoples Republic of Korea are not accepted
• No minimum deposit requirement • Some reports of slippage and withdrawal issues
• Free demo accounts available • Limited range of trading assets
• Both MT4 & MT5 supported • Limited educational resources
• Various payment methods supported • No cryptocurrency trading
• Multilingual customer support available

Valutrades Alternative Brokers

    There are many alternative brokers to Valutrades depending on the specific needs and preferences of the trader. Some popular options include:

    • AxiCorp - a regulated and well-established broker that offers a range of trading instruments and competitive trading conditions.

    • IronFX - a global broker with a wide range of trading instruments and multiple trading platforms, but some traders have reported issues with withdrawal and customer service.

    • FP Markets - a reputable broker that offers a variety of trading instruments, low spreads, and reliable trading platforms, making it a good option for both novice and experienced traders.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is Valutrades Safe or Scam?

Protection Measure Detail
Regulation • FCA
Guaranteed Negative Balance • Yes
Banking with Top Tier Institutions • Barclays and Lloyds Banks
Segregated Funds • Yes
Investor protection • £85,000 per person
Fully Encrypted Client Area • PCI Complaint

More details can be found in the screenshot below:

protection measures

Our Conclusion on Valutrades Reliability:

Based on the protection measures offered, Valutrades appears to be a reliable broker. The company is regulated by the FCA, and it offers guaranteed negative balance protection, banking with top tier institutions, segregated funds, and investor protection up to £85,000 per person. The fully encrypted client area also provides an additional layer of security for clients.

However, as with any investment, there is always some level of risk involved, and it is important for traders to do their own research and carefully consider their options before investing.

Market Instruments

Valutrades offers investors access to a variety of over 100 tradable symbols across Forex, commodities, and CFDs. The forex instruments include major, minor, and exotic currency pairs. Commodities such as gold, silver, oil, and natural gas are available for trading. Additionally, the broker offers CFDs on popular indices such as UK100, US30, and GER30. With such a wide range of trading instruments, traders can diversify their trading portfolios and take advantage of different market conditions.

Market Instruments

Accounts

Live accounts: Valutrades provides traders with the option to choose from two types of live accounts, Standard and ECN, with no minimum deposit requirement.

Demo accounts: The MetaTrader demo accounts offer a variety of analytical indicators, EA, Economic calendars, and more. Users can set their own limit in terms of virtual funds, but note the account will expire if not used within a month.

Account Types

Leverage

Valutrades offers multiple leverage levels. The maximum leverage is 1:30 for major Forex, 1:20 for minor currencies, indices, and gold, and 1:10 for crude oil under the regulation of FCA, and 1:500 for crude oil, 1:20 for indices, and 1:100 for indices.

Spreads & Commissions

    • Main spreads on Forex: minimum spreads of 0.0 pips on EUR/USD and 0.2 pips on GBPUSD.

    • Major spreads for CFD products: 2 pips for DE30, 2 pips for UK100, 0.34 pips for US500, and 1.3 pips for US30.

    • Main spreads for commodities: from 0.14 pips for Gold USD, 0.32 pips for Gold EUR, 0.013 pips for Silver USD.

However, traders should note that there is a commission of 3 per lot per side for forex trading.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission (per lot per side)
Valutrades From 0.0 pips $3
AxiCorp From 0.0 pips $7
IronFX From 0.1 pips $13
FP Markets From 0.0 pips $6

Please note that these figures are subject to change and may vary depending on the specific account type and trading conditions offered by each broker. It's always important to review and compare the spreads and fees of different brokers before making a decision on which one to use.

Trading Platforms

    Valutrades offers users a choice of two popular trading platforms, MetaTrader 4 (MT4) and MetaTrader 5 (MT5), which are available on desktop, mobile and web versions. Both platforms provide advanced charting tools, customizable technical indicators, and a user-friendly interface.

    • MT4 is widely recognized as one of the most popular trading platforms in the industry and offers a wide range of features including automated trading, multiple order types, and a comprehensive trading history.

MT4
  • MT5, on the other hand, is an updated version of MT4, providing more advanced features, including additional order types, a wider range of technical indicators, and the ability to trade in various markets from one platform. Both platforms are highly customizable, and traders can also use Expert Advisors (EAs) to automate their trading strategies.

MT5

Overall, Valutrades' trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker Trading Platforms
Valutrades MT4, MT5
AxiCorp MT4, MT5, cTrader, AxiOne
IronFX MT4, MT5, Iron Trader, PMAM
FP Markets MT4, MT5, IRESS, WebTrader

Deposits & Withdrawals

Valutrades supports credit/debit cards, Skrill, Neteller, bank transfers, etc. There is no minimum deposit for clients to fund via bank transfer or any charges from Valutrades.

Valutrades minimum deposit vs other brokers

Valutrades Most other
Minimum Deposit $0 $100

However, sometimes a client may incur fees from their bank for sending a deposit to Valutrades. Most deposits are instant, while withdrawals can be processed within 24 hours or as soon as Valutrades approves your request. More details can be found on their website.

Payment Options1
Payment Options2
Payment Options3

See the fee comparison table below:

Broker Deposit Fee Withdrawal Fee
Valutrades No fees No fees
AxiCorp No fees No fees for bank transfers, $20 for cards
IronFX No fees $50 for bank transfers, $5 for other methods
FP Markets No fees for most methods, 3.5% for cards No fees for most methods, $10 for bank transfers

Note that fees may vary depending on the account type, payment method, and region. Please refer to each broker's website for the most up-to-date and accurate information.

Customer Service

Valutrades welcome any questions or queries regarding their services and accounts. Multilingual support is based in their head office which is in London, United Kingdom. They are available during office hours via live online chat, phone, WhatsApp, email, or send messages online to get in touch. Besides, you can follow them on some social networks including Twitter, Facebook, Instagram, YouTube and LinkedIn. There is also a Help Center on the Valutrades website.

Customer Service
Customer Service
Help Center

Overall, Valutrades' customer service is considered reliable and responsive, with various options available for traders to seek assistance.

Pros Cons
• Multilingual support • No 24/7 customer support
• Live chat available
• Social media presence for easy communication
• Help center offered
• Quick response time for inquiries

Note: These pros and cons are subjective and may vary depending on the individual's experience with Valutrades' customer service.

Education

Valutrades offers an education section on their website with a variety of resources aimed at both novice and experienced traders. They offer regular webinars conducted by market experts, which cover various topics related to trading, including technical analysis, risk management, and trading psychology. Additionally, the blog section provides daily market analysis, economic news, and insights into market movements.

blogs

The educational materials are designed to help traders enhance their knowledge and skills, develop trading strategies, and make informed trading decisions. These resources can be accessed by anyone, regardless of their account type, and are completely free of charge.

User Exposure on WikiFX

On our website, you can see that some users have reported severe slippage and unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

Valutrades is a UK-based brokerage firm that offers multiple protection measures to ensure the safety of its clients' funds. It provides over 100 tradable symbols across forex, commodities, and CFDs with competitive trading conditions on the MT4 and MT5 platforms. Multilingual support is also available via various channels.

However, there are reports of severe slippage and difficulties in withdrawing funds from some users, which indicates that potential traders should exercise caution before investing. Overall, Valutrades' strong regulatory framework, diverse trading instruments, and user-friendly platforms make it a reputable brokerage firm worth considering for those looking for a reliable trading partner.

Frequently Asked Questions (FAQs)

Q 1: Is Valutrades regulated?
A 1: Yes. It is regulated by Financial Conduct Authority (FCA).
Q 2: At Valutrades, are there any regional restrictions for traders?
A 2: Yes. The information on their site is not intended for residents of the United States, Blegium, Iran and the Democratic Peoples Republic of Korea or by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Q 3: Does Valutrades offer demo accounts?
A 3: Yes.
Q 4: Does Valutrades offer the industry-standard MT4 & MT5?
A 4: Yes. Both MT4 and MT5 are available.
Q 5: What is the minimum deposit for Valutrades?
A 5: There is no set minimum deposit amount at Valutrades, but bear in mind the margin requirement of the instruments that you wish to trade.
Q 6: Is Valutrades a good broker for beginners?
A 6: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 and MT5 platforms. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Keywords

  • 10-15 years
  • Regulated in United Kingdom
  • Regulated in Seychelles
  • Market Making(MM)
  • Retail Forex License
  • MT4 Full License
  • MT5 Full License
  • High potential risk
  • Offshore Regulated

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