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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

capital.com

Cyprus|5-10 years|
Regulated in Australia|Market Making(MM)|MT4 Full License|Global Business|Seychelles Retail Forex License Revoked|High potential risk|

https://capital.com/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

Capital.com-Real

Germany
MT4
3

Influence

AAA

Influence index NO.1

Germany 8.30
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

3
Server Name
Capital.com-Real MT4
Server Location Germany

Influence

Influence

AAA

Influence index NO.1

Germany 8.30
Surpassed 77.70% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 20 8089 7893
support@capital.com
https://capital.com/
VASILEIOU MAKEDONOS 8, KINNIS BUSINESS CENTRE, 1-3rd floor, 3040, Limassol, Cyprus
VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-02-02
  • The number of the complaints received by WikiFX have reached 19 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
4

Basic Information

Registered region
Cyprus
Operating period
5-10 years
Company Name
Capital Com SV Investments Ltd
Abbreviation
capital.com
Company employee
--
Customer Service Email Address
support@capital.com
Contact number
00442080897893
Company website
Company address
VASILEIOU MAKEDONOS 8, KINNIS BUSINESS CENTRE, 1-3rd floor, 3040, Limassol, Cyprus

Washington255

Brazil

Capital.com blocked my withdrawal and asked for verification of my bank account, so I sent all the receipts and the bank statement to which I made a deposit with the broker itself, then they approved it, but again they prevented me from withdrawing, asking me for proof of my credit card, but unfortunately I never made a deposit via card at the brokerage, so I have no way of sending this proof, and my account remains blocked for withdrawal, capital.com uses the outsourced bank account of the company localpay do Brasil servicing of payments Ltda.

Exposure

2023-11-25

SHANA’AH

United Arab Emirates

Closing orders illegally, and this is explained in the video, and the inability to deal with open orders. I demand the amount of all losses, which is $6,000. Currently, I cannot access my account, and there are open orders (deals) with very large amounts. I only want $6,000 as a loss on many occasions, and I have done so before. By submitting a complaint, they replied that my account is active and there are no problems. I am very, very angry with them

Exposure

2023-09-16

oissim

Spain

Me and my family have invested more than €14,000 in a share called AMC. We bought the share, it was €4 and then it went down and even so everything went well and went down to €2 and we bought more and today 08/24/ In 2023, the share rose 900%, it rose to €20 and we would see if our balance went up but the other way around, what it did is close the purchases we made for €2 and a gang of thieves made us purchases for €20 and when we contacted a gang of scammers don't answer us with the platform

Exposure

2023-08-25

Henriques

Mozambique

I made a withdrawal of 350 dollars about 3 weeks ago, so far I still haven't received anything!

Exposure

2023-07-05

熊熊2357

Taiwan

I made a deposit transaction on Capital.com, but after I initiated a withdrawal request, Capital.com locked my account and prevented me from logging in. I have not processed my withdrawal yet

Exposure

2023-05-19

小偉

Taiwan

I deposited $1,000 in capital.com and traded, the platform closed my account, my withdrawal was not processed, and my deposit was not refunded to me

Exposure

2023-05-17

Nong klangpet

Thailand

You want me to be satisfied with your platform. I didn't get the solution. Every time I get the same email Same message from the withdrawal transaction date Date 19/1/66 The way you said that the money will come in today, still haven't received the amount of 60 $ as before, this is your solution. After a week it told me to wait another week should I wait until the year 3000 or not? I hope this fix is ​​fixed soon. I will continue to give satisfactory ratings.

Exposure

2023-01-19

Nong klangpet

Thailand

withdraw money But still did not receive the amount of money that was withdrawn, asked the customer service system, got the same answer, waited as before, inquired at the bank that received the international money transfer, there would be no information about the transaction of money waiting for international transfers. nothing confirmed It's like cheating. When a problem arises, let the AI ​​system answer only the same words. The beneficiary bank came here because it is a scam of this platform. When someone transfers to play, it's very convenient, but whoever is fooled to transfer here, don't get profit or withdraw money, it will share with the director's system. Lots of money to make us bored and don't want to do it by ourselves because there is no system to try to accept customers. The implication is that capital is a scam platform, don't be fooled into playing. Wasting free money and wasting many opportunities

Exposure

2023-01-18

Danai_Thongsin

Thailand

fraudulent broker capital.com loss all money will report to all

Exposure

2021-09-06

Danai_Thongsin

Thailand

My withdrawal took more than 3 weeks. No one solved my question. Beware.

Exposure

2021-09-04

Danai_Thongsin

Thailand

I deposited bu the verification delayed for a long time. Beware of it.

Exposure

2021-08-25

วัช

Thailand

My application of withdrawal has been refused. Unable to withdraw

Exposure

2021-07-13

วัช

Thailand

Do not invest here

Exposure

2021-07-13

华52721

Macao

A dealing-desk platform with severe slippage makes my account balance negative. Stay away from such broker.

Exposure

2021-07-06

Thanh Hoa Dinh

Vietnam

Difficult to withdraw funds.

Exposure

2021-06-03

FX3420036832

Philippines

i havent received my withrawal from capital.com amounting to 80$ and 74$. they said that they refunded them to my mastercard last mwrch31, 2021 but they were not available there until now.

Exposure

2021-04-05

FX1437983297

Vietnam

I need customer support but no one contacts me

Exposure

2021-02-04

FX2794319407

Thailand

This is a broker which wants to cheat people

Exposure

2021-01-27

Anh Khoa64178

Vietnam

1. I have tried to close all orders, have purchased more than 166 IDs order, when I have reached the desired profit, I cannot Close all 2. I have checked more than 166 IDs in the inbox, I see there are only 93 loss IDs, and 76 win IDs are not in my account 3.I should have won with more than 166 IDs, I have certified that the time ID of my frame was changed This is how they cheat delicate

Exposure

2021-01-16

FX3962443684

Vietnam

A broker likes to close a client's account for no reason.

Exposure

2020-10-31

33
Account Information
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Most visited countries/areas

  • Malaysia
  • Indonesia
  • United Arab Emirates
  • capital.com.by

    Server Location

    Belarus

    Website Domain Name

    capital.com.by

    Server IP

    178.159.242.67

  • capital.com

Company Summary

Quick capital.com Review Summary
Founded2016
Registered Country/RegionCyprus
RegulationASIC, CYSEC, FCA, NBRB
Market Instruments3,700+, commodities, indices, cryptocurrencies, stocks, forex, ETFs
Demo Account
Min Deposit20 GBP/EUR/USD or 100 PLN
LeverageUp to 1:30
EUR/USD Spread0.6 pips
Trading PlatformsMobile apps, CFD trading app, desktop trading, MetaTrader 4, and TradingView
Customer Support24/7 multilingual, live chat, phone, email, social media, Help Center

capital.com Information

capital.com is a CFD (Contracts for Difference) broker registered in Cyprus and well regulated by a number of regulators. The broker offers access to 3,700 trading instruments, including commodities, indices, cryptocurrencies, stocks, forex, and ETFs via the MT4 and other trading platforms. The platform offers a variety of trading tools and educational resources to help traders improve their skills and knowledge.

capital.com's website

Pros & Cons

capital.com offers a user-friendly and comprehensive trading experience with a wide range of markets and instruments, competitive spreads, and a variety of trading platforms. The platform also provides extensive educational resources and trading tools. Additionally, capital.com has no deposit or withdrawal fees, and there are multiple payment methods available. However, overnight funding and guaranteed stop premiums can add to the cost of trading, and some traders may prefer more trading platforms and account types.

ProsCons
• Regulated by ASIC, CYSEC, FCA, NBRB• Negative reviews and complaints
• Offers a wide range of trading instruments• No MetaTrader 5
• Demo accounts available• Limited research tools
• User-friendly and intuitive trading platforms• Overnight funding charges and guaranteed stop premiums
• Multiple account types and funding methods• Limited info on accounts and deposits & withdrawals
• No deposit and withdrawal fees
• Offers negative balance protection and guaranteed stop-loss
• No funding fees, commission, or inactivity fees

Is capital.com Legit?

Capital.com is a legitimate and regulated online trading platform. It is authorized and regulated by the Australia Securities & Investment Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Financial Conduct Authority (FCA) in the UK, and the National Bank of the Republic of Belarus (NBRB).

Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
Australia
ASICCAPITAL COM AUSTRALIA PTY LTDMarket Making (MM)000513393
Cyprus
CySECCapital Com SV Investments LtdMarket Making (MM)319/17
UK
FCACapital Com (UK) LimitedStraight Through Processing (STP)793714
Belarus
NBRBCapital Com Bel Closed joint stock CompanyRetail Forex License16

It also follows strict regulatory requirements, including holding client funds in segregated accounts and providing negative balance protection.

However, there are also some negative reviews from their clients complaining that they are unable to withdraw.

Market Instruments

Capital.com offers 3,700+ market instruments for CFD trading, including Forex, Indices, Commodities, Shares, Cryptocurrencies and ESG.

The Forex category includes major, minor and exotic currency pairs.

The Indices category covers global indices such as the US 500, UK 100, and Germany 30. In the Commodities category, traders can trade on precious metals such as gold and silver, energy products such as oil and gas, and agricultural products such as wheat and corn.

The Shares category offers CFD trading on popular global companies such as Apple, Amazon, and Google.

Capital.com also offers CFD trading on a variety of cryptocurrencies such as Bitcoin, Ethereum, and Ripple, as well as ESG (Environmental, Social and Governance) trading, which focuses on socially responsible investments.

Trading AssetsSupported
CFDs
Forex
Indices
Commodities
Shares
Crytocurrencies
ESG
Bonds
Options
ETFs
Market Instruments

Accounts

Demo Account: Up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.

Live Account: capital.com does not provide much real account information. Generally, Forex brokers offer several different levels of real accounts with different trading conditions (leverage, spreads, commissions, etc.) depending on the minimum deposit amount. Due to the law prohibiting interest in the Islamic region, some brokers also offer Islamic accounts without overnight interest charges.

Leverage

The maximum leverage offered by capital.com is only 1:30. It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Spreads & Commissions

Capital.com offers variable spreads on its various trading instruments, which means the spreads can widen or narrow based on market conditions. The spreads for each instrument are transparently displayed on the website and can be easily monitored in real-time using the platform's trading tools.

Spreads

As for commissions, capital.com does not charge any commissions for its CFD trading services. Instead, it makes money by incorporating a small markup on the spread, which is known as the “buy-sell spread.” This allows traders to have greater visibility and transparency into their trading costs.

Trading Platforms

Capital.com offers a variety of trading platforms to cater to the needs of different traders. The platforms include mobile apps, CFD trading app, desktop trading, MetaTrader 4, and TradingView.

Trading PlatformSupported Available Devices Suitable for
Mobile appsMobile/
CFD trading appMobile/
Desktop tradingDesktop/
MetaTrader 4Dekstop, Mobile, WebBeginners
TradingViewDekstop, Mobile, Web/
MetaTrader 5/Experienced traders
Trading Platforms
Trading Platforms

Trading Tools

Capital.com offers a range of trading tools to help its clients make informed trading decisions. The trading calculator is one such tool that allows traders to calculate the potential profits and losses of a trade before placing it. Other tools include an economic calendar, market news, and an education section with a range of guides and tutorials for traders of all levels.

Trading Calculator

Deposits & Withdrawals

Capital.com offers a variety of payment methods for both deposits and withdrawals, including apple pay, VISA, MasterCard, wire transfer, PCI, worldpay, RBS, and trustly. One of the main advantages of Capital.com's deposit and withdrawal system is that there are no fees associated with either process. This means that traders can deposit and withdraw funds as frequently as needed without incurring any additional costs.

payment methods

capital.com minimum depoit vs other brokers

capital.comMost Other
Minimum Deposit20 USD/EUR/GBP or 100 PLN$100

Fees

Capital.com's fee structure is designed to be transparent and competitive. The broker charges spreads on its trading instruments, which vary depending on market conditions and liquidity. More details can be found in the table below:

Opening/Closing an account
Demo account
Inactivity fee10 USD or equivalent
Deposit & withdrawal fee
Overnight feeThe fee will either be paid or received, depending on whether you are long or short.
Currency conversion
Guaranteed stopsThe GSL fee varies depending on the market you are trading, the positions open price and the quantity.

Education

Capital.com provides a comprehensive educational section on their website, called the “Learning Hub”, where traders can find various materials to improve their trading skills and knowledge. They offer a wide range of educational resources, including articles, videos, webinars, and courses on various trading topics, such as technical analysis, risk management, and market psychology.

Additionally, they have a section dedicated to market guides, where traders can learn more about specific markets, and a section for trading strategies guides, where traders can find useful tips and strategies to enhance their trading performance.

Education

Customer Service

Service Time24/7
Live chat
Phone+44 20 8089 7893
Emailsupport@capital.com
Social MediaFacebook, Instagram, LinkedIn, YouTube, Twitter
Help Center
Customer Service

Conclusion

In conclusion, capital.com is a reputable online broker with a wide range of market instruments, low fees, and a variety of user-friendly trading platforms. The company offers free deposits and withdrawals with multiple payment methods, as well as educational resources to help traders of all levels. However, there are some negative reviews and complaints from their users. Overall, capital.com is a good choice for traders seeking a comprehensive and user-friendly trading experience.

Frequently Asked Questions (FAQs)

Q 1:Is capital.com regulated?
A 1:Yes. It is regulated by ASIC, CYSEC, FCA, and NBRB.
Q 2:Does capital.com offer demo accounts?
A 2:Yes. Demo accounts has up to 100,000 virtual dollars and you can use your demo account for trading as long as you wish.
Q 3:Does capital.com offer the industry-standard MT4 & MT5?
A 3:Yes. It supports Mobile App, CFD Trading App, Desktop Trading, MetaTrader 4, and TradingView.
Q 4:Is capital.com a good broker for beginners?
A 4:Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Keywords

  • 5-10 years
  • Regulated in Australia
  • Regulated in Cyprus
  • Regulated in United Kingdom
  • Regulated in Belarus
  • Market Making(MM)
  • Market Making(MM)
  • Straight Through Processing(STP)
  • Retail Forex License
  • MT4 Full License
  • Global Business
  • Seychelles Retail Forex License Revoked
  • High potential risk

News

Capital.com  Collaborated with Amazon in the UAE

News Capital.com Collaborated with Amazon in the UAE

The well-known broker, Capital.com, has become First Fintech which has partnered with Amazon to market its services in Dubai. The company aims to offer more than 500,000 customized boxes to Amazon consumers in the UAE.

2024-12-03 15:45

Capital.com Shifts to Regional Leadership as CEO Kypros Zoumidou Steps Down

News Capital.com Shifts to Regional Leadership as CEO Kypros Zoumidou Steps Down

Capital.com transitions to a regional leadership model as Kypros Zoumidou steps down, promoting Christoforos Soutzis as CEO of its Cyprus operations.

2024-11-14 16:14

Capital.com has announced a new partnership with TradingView

News Capital.com has announced a new partnership with TradingView

Capital.com recently has announced a new partnership with TradingView, the world’s leading provider of charting and analytical tools. This collaboration allows Capital.com’s clients to access TradingView’s comprehensive financial visualization tools, including enhanced drawing tools, customizable charts, and a wide array of indicators.

2024-07-02 16:30

Capital.com Expands MENA Region for Growth, Acquires Category 1 UAE License

News Capital.com Expands MENA Region for Growth, Acquires Category 1 UAE License

Capital.com secures a Category 1 UAE license, marking a strategic pivot to the MENA region for growth and expanding operations in Dubai.

2024-04-02 17:14

Capital.com Won Five Major Awards at 2024 ForexBrokers.com  Annual Awards

News Capital.com Won Five Major Awards at 2024 ForexBrokers.com Annual Awards

Capital.com, a reputable broker in the financial industry, won five awards in different categories at the 2024 ForexBrokers.com Annual Awards.

2024-02-08 18:44

Capital.com sponsors Australia-based KITESURFER James Carew

News Capital.com sponsors Australia-based KITESURFER James Carew

Capital.com has announced its sponsorship of kitesurfing champion James Carew. The Australian athlete has been making waves in the kitesurfing world, having won multiple national and international competitions.

2023-04-17 20:20

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※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
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