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Global Broker Regulation & Inquiry App

Score

0123456789
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/10
The WikiFX Score of this broker is reduced because of too many complaints!

FXFlat

Germany|5-10 years|
Regulated in Germany|Common Financial Service License|MT5 Full License|Suspicious Overrun|Medium potential risk|

https://www.fxflat.com/en/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

FXFlatMT5-DemoServer

United States
MT5
4

Influence

B

Influence index NO.1

Germany 6.26
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

4
Server Name
FXFlatMT5-DemoServer MT5
Server Location United States

Influence

Influence

B

Influence index NO.1

Germany 6.26
Surpassed 34.20% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+49 2102 100 494 00
service@fxflat.com
https://www.fxflat.com/en/
Kokkolastraße 1 40882 Ratingen Deutschland

Licenses

Licensed Institution:FXFlat Bank GmbH

License No.:109603

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Warning: Low score, please stay away!
2024-12-23
  • This broker exceeds the business scope regulated by Germany BaFin(license number: 109603)BaFin Non-Forex Licence Non-Forex License. Please be aware of the risk!
2

Basic information

Registered region
Germany
Operating period
5-10 years
Company Name
FXFlat Bank GmbH
Abbreviation
FXFlat
Company employee
--
Customer Service Email Address
service@fxflat.com
Contact number
0049210210049400
Company address
Kokkolastraße 1 40882 Ratingen Deutschland
Keywords 6
5-10 years
Regulated in Germany
Common Financial Service License
MT5 Full License
Suspicious Overrun
Medium potential risk

FX4255247862

France

Traded securities and commodities and big slippage faced. Upon asked live chat they reply is normal. I request withdraw and profits were deleted upon no explanation. 32439$ missing to withdraw...

Exposure

2022-10-25

Alan1512

France

Seems to be a regulated bank but they manipulate the market so that customers lose money. They also have very poor support that is unresponsive and when they do they are rude and disrespectful. Do not recommend this broker.

Exposure

2022-10-25

Kaleo

Brazil

After trade and made profit i request a withdrawal and they have deleted all my profits and closed my account. Incredible unprofessional 

Exposure

2022-10-20

Kaleo

Brazil

FXFLAT is clearly a scam company that disproves the payment of customer funds. After a few days of trading with Scalping I requested a withdrawal and they just refused, deactivated my account and wiped my profits and kept my money for 1 week, after the request they just sent me my deposit. When I ask on live chat why my account is disabled, they just reply and wait for an email! What kind of professionalism is that? A bunch of amateur scammers!!! DO NOT DEPOSIT HERE! STAY AWAY!!!!!!

Exposure

2022-10-18

MrTrader

United States

I was operating on MT5 normally when i depare with a situation where i couldn't open trades. I waited few hours, maybe was their service in maintenance but yet i haven't received any email informing anything. I then went to their live chat which was really rude and unprofessional, didn't explain plus told me you will receive information by email. Afterwords i received the email accusing me of use EA, that they will terminate my account and pay my balance to me. I reply their email asking for the poofs of such an accusation and for them to proceed with my withdrawal back to my bank account. They took my money form my account and i haven't received my withdrawal for 2 days now. As a regulated Bank i expected more from FXflat. They still holding my funds and have informed they are not gonna pay me. So here i requested that FXFlat Bank to be mark as SCAM as they should honor they words but unfortunately im experience the complete opposite of that.   

Exposure

2022-10-13

快到碗里来98689

Singapore

A Trusted Broker. Their Staff is very Cooperative. Deposit and withdrawal have no issue at all. Demo accounts are available. Good MetaTrader Platform to trade. Perfect support service.

Positive

2023-02-23

黄里程

Australia

I think you can avoid a lot of trouble by visiting wikifx before choosing a broker, for example, this company does not have a reliable regulatory license. Under no circumstances should you deal with such a company, it is tantamount to playing with fire.

Positive

2023-02-16

7
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Website

Most visited countries/areas

  • Slovenia
  • Germany
  • fxflat.com

    Server Location

    Germany

    Most visited countries/areas

    Germany

    Website Domain Name

    fxflat.com

    Website

    WHOIS.PSI-USA.INFO

    Company

    PSI-USA, INC. DBA DOMAIN ROBOT

    Domain Effective Date

    2006-05-10

    Server IP

    37.202.2.236

Company Summary

Company Name FXFlat Bank AG
Headquarters Germany
Regulations Exceeded
Market Instruments Forex pairs, indices, spot gold
Account Types Standard and Professional
Leverage Up to 1:30 (for forex major pairs), 1:2 (for cryptocurrencies), 1:200 (for professional traders)
Spread Around 0.8 pips (for EUR/USD and EUR/GBP)
Commission Fee from €3.50 for EUR/USD
Deposit/Withdraw Methods Bank wirecards, Giropay, PayPal, Skrill and Sofort
Trading Platforms MetaTrader 4 and MetaTrader 5
Customer Support Email: service@fxflat.com Phone no: +49 210210049400
Educational Resources Free webinars, trading videos, industry expert sessions

Overview of FXFlat

FXFlat is a market maker brokerage based in Germany, established in 1997. With over two decades in the industry, the company presents a wealth of experience in providing trading services. It's licensed and overseen by the Federal Agency for Financial Services Supervision (BaFin), one of the most stringent financial regulatory bodies in the world. However, FXFlat is conducting forex and CFDs trading activities beyond authorization which presents a risk warning.

Overview of FXFlat

FXFlat provides its clients with a wide range of markets, from popular currency pairs to indices and spot gold, catering to diverse trading interests. This allows clients the ability to expand their trading portfolio and explore different markets. For the trading platform, the company offers the highly reliable MetaTrader 4 & 5, which can be accessed through varied mediums such as desktop, web browser, or their dedicated mobile app.

Is FXFlat a regulated broker?

FXFlat is a regulated broker operating under the oversight of the German Federal Financial Supervisory Authority, known as BaFin. It has been granted a license (number: 109603) for conducting its operations. BaFin is a top-tier regulatory authority in the financial industry and embodies a high standard of rules and practices. The regulatory status of brokers signifies transparency, protection of client funds, and fair trading practices.

Is FXFlat a regulated broker?

However, it's crucial to note that FXFlat has been reported to conduct certain activities, such as forex and CFDs trading, which appear to exceed its authorised business scope according to BaFin. This could potentially result in riskier trading conditions for clients. It's important for prospective clients to be aware of this and understand the risks involved as this instance of exceeding the authorised scope underlines the risk associated in engaging with any broker.

Pros and Cons

Pros

  1. Regulated by BaFin: FXFlat is regulated by the German Federal Financial Supervisory Authority, providing reassurance about its credibility and adherence to financial rules and regulations.

  2. Impressive range of Market Instruments: With access to various market instruments, transferring forex pairs, indices, and spot gold offers a wide array of trading opportunities.

  3. MetaTrader 4 & 5 Platforms: Renowned for its reliability, FXFlat utilises the MetaTrader 4 and MetaTrader 5 platforms, providing advanced trading tools to its clients.

  4. Multiple Account Types: Provides flexibility for different trading styles and levels of expertise, with the standard and professional account options.

  5. Educational Resources: FXFlat offers extensive free webinars, trading videos, and learning sessions with industry experts that are beneficial for enhancing trading knowledge.

Cons

  1. Exceeded Authorised Business Scope: Despite its regulation, there have been reports of FXFlat exceeding its authorised activities scope, which could pose additional risks.

  2. Potential Risks in Forex and CFDs: The reports of exceeding the authorised business scope primarily relate to forex and CFD trading, increasing uncertainties for trading in these areas.

  3. Potential for Increased Risk from Leverage: High leverage can amplify gains, but it also increases the potential for significant losses. Professional traders leveraging up to 1:200 should be aware of and comfortable with this increased risk level.

  4. Limited Promotions or Bonus Offers: Unlike some other brokers, FXFlat does not seem to offer frequent bonuses or promotional campaigns for their clients which could limit the incentives for traders to join or stay.

  5. Limited Leverage for Cryptocurrencies: The leverage for cryptocurrencies is up to only 1:2. Compared to other brokers who might offer higher leverage, this may limit potential profits for cryptocurrency traders

Pros Cons
BaFin Regulation Exceeded Authorised Business Scope
Wide Range of Market Instruments Risks in Forex & CFD Trading
MetaTrader 4 & 5 Platforms Potential for Increased Risk from Leverage
Multiple Account Types Limited Promotions or Bonus Offers
Educational Resources Limited Leverage for Cryptocurrencies

Market Instruments

FXFlat offers its clients a diverse and impressive array of trading instruments. Clients have the opportunity to engage with more than 50 forex pairs, including 11 additional spot forex pairs. The brokerage also offers an assortment of over 35 Exchange Traded Funds (ETFs), which adds depth to their portfolio offerings. For those interested in indices, they can invest in 17 index CFDs, including prominent indices such as the DAX and NASDAQ.

Further expanding its array of market instruments, FXFlat offers 12 futures contracts and a generous selection of equities. For clients intrigued by the digital currency market, there are 8 cryptocurrency CFDs available. Complementing this are eight commodity pairs which include staples like oil and gold. Lastly, traders have the opportunity to engage with the Euro Bund CFD, providing a well-rounded and comprehensive trading platform.

Account Types

FXFlat strives to cater to a wide array of client needs and trading styles by offering distinct account types. Shared features across all account types include access to an expansive range of financial products as well as all trading platforms provided by FXFlat. This ensures that clients have ample options to explore and can find an account that suits their trading needs optimally. Specifically, FXFlat provides two main account classifications - the Standard Account and the Professional Account.

The Standard Account is an adaptable option, suited for a majority of traders ranging from beginners to experts. On the other hand, the Professional Account is designed for seasoned traders, offering more advanced features and benefits, making it the most sophisticated trading environment offered by FXFlat. Both account types have been structured with convenience and user-friendliness in mind, empowering traders to make the most of their trading experience.

How to open an account in FXFlat?

Opening an account with FXFlat is a simple and straightforward process. The steps are designed to ensure an easy onboarding experience for new clients. It's worth noting that taking the time to prepare necessary personal details and documentation beforehand will make the process even smoother. Here are the steps on how to open an FXFlat account:

  1. Visit the FXFlat's official website and locate the account registration section.

  2. Fill out the online application form with accurate personal details.

  3. Choose the desired account type, either a Standard or a Professional account.

  4. Provide necessary documentation for identity verification, usually a photo ID and proof of address are required.

  5. Wait for the review process to be completed by the FXFlat team, this can take a few days.

  6. Upon approval, fund your account with the minimum required deposit using one of their accepted payment methods.

Trading Platform

FXFlat provides access to the MetaTrader platform, a widely trusted platform utilised by millions of traders worldwide. The MetaTrader platform's reputation stems from its robust performance, advanced features, and user-friendly interface. FXFlat enhances the platforms functionality by offering extensive add-ons like StereoTrader, ATAS, or MetaTrader Plus, which are freely available to their clients for use.

They offer both MetaTrader 4 and MetaTrader 5, giving users options according to their trading styles and preferences. Further increasing accessibility and convenience for clients, FXFlat makes MetaTrader available on multiple platforms. Clients can trade on their desktop, through a web browser, or using the MetaTrader app, ensuring that the platform is available 24/7, catering to the non-stop nature of the forex market.

Spread

FXFlat provides competitive spreads for its clients. For frequently traded currency pairs like EUR/USD and EUR/GBP, the spreads are typically around 0.8 pips. The indices such as the FTSE 100 and US 30 are consolidated around a single point. Spot gold, a popular choice amongst traders, maintains a competitive spread of approximately 0.3 pips. With these attractive spreads, FXFlat manages to provide an advantageous position for those looking to trade these particular instruments.

Commission

In addition to its competitive spreads, FXFlat has commission charges that apply to selected instruments, and these can vary depending on the trading platform being used. For instance, on the TWS platform, commissions start from €1.90 for trading the DE 30 and US 30 indices. Meanwhile, for the widely traded EUR/USD currency pair, the commission charge starts from €3.50. It's vital for clients to be aware of these commissions as they can impact trade profitability.

Deposit & Withdrawal

FXFlat provides clients with a variety of funding methods, accommodating different preferences. Among the available options, clients can utilize traditional means such as bank wirecards, or opt for the convenience of online payment methods like Giropay, PayPal, Skrill, and Sofort. The process involves filling out a short online form, unless the clients are making a deposit via bank wire, which provides an added layer of security and efficiency.

It's notable that FXFlat offers free deposits and withdrawals when using MetaTrader and TWS platforms, with the condition that a minimum deposit amount of €50 must be met. Withdrawals are also straightforward, with the processing via bank wire being carried out within two working days on either platform. This speedy process facilitates the ease with which clients can fund their accounts or extract their earnings.

Customer Support

FXFlat offers exceptional customer support to cater to its clients' needs and inquiries. It's headquartered in Ratingen, with a physical address of Kokkolasta. 1, 40882 Ratingen. Consequently, local and international clients seeking personalised help can reach out to them directly. They also maintain a customer service email address, service@fxflat.com, enabling their clients to easily share their concerns or seek assistance through written communication.

Moreover, FXFlat has established comprehensive phone support through two primary lines, the numbers being +49 0080000393528 and +49210210049400. This allows clients to access immediate help or obtain prompt answers to their queries. The company is registered in Germany, adhering to the stringent regulatory protocols of the region. FXFlat adheres to offer leading customer support that helps ensure their clients' needs are addressed quickly and efficiently, enhancing the overall trading experience.

 Customer Support

Risk Warning

It's important to note a significant risk warning associated with FXFlat. Although this broker is regulated by the German Federal Financial Supervisory Authority, BaFin with licence number 109603, it appears to exceed its mandated business scope. This concerns particularly its forex and CFD trading operations, which seem to go beyond the authorization granted by the regulator.The exceeding of the authorised business scope can potentially influence FXFlat's clients in myriad ways.

Firstly, it may put the clients' funds at a higher risk as these activities may not fall within BaFin's oversight. Besides, it can also affect the degree of investor protection available to clients, as regulators generally do not cover unauthorised activities. Thus, while clients should be vigilant while dealing with any broker, those dealing with FXFlat should be especially cautious when considering trading in forex and CFDs. They must ensure that they fully understand the risks associated before engaging in such trading activities.

Educational Resources

FXFlat provides an array of valuable educational resources to boost the trading knowledge of their clients. At the forefront of these is their extensive offering of free webinars, where clients can learn from renowned experts in the industry. Moreover, the brokerage provides an array of trading videos, covering a wide range of topics, set to enlighten both beginners and experienced traders.

Educational Resources

This profound focus on education greatly benefits the clients of FXFlat. With the wealth of information and learning opportunities available, clients are equipped to make better-informed trading decisions and sharpen their trading strategies. The opportunity to learn from prestigious experts provides a deeper understanding of market mechanics, thus helping clients to effectively navigate the complex world of trading.

Conclusion

FXFlat, located in Germany, is a market maker brokerage that was first established in 1997. Their licence comes from the Federal Agency for Financial Services Supervision (BaFin), making them a closely monitored and regulated trading provider. As an offering to clients, FXFlat provides access to a wide range of market instruments. They also offer two different types of accounts to cater to different types of clients.

The firm provides access to the MetaTrader 4 and 5 platforms, which are available on desktop and mobile platforms. This convenience allows clients to trade from anywhere and at any time. However, they have reportedly exceeded their business scope as defined by BaFin, particularly in terms of conducting forex and CFD trading activities. This could potentially expose clients to risks. Hence, if considering this broker, traders should fully understand these potential risks before proceeding

FAQs

Q: What regulatory body oversees FXFlat's operations?

A: Although FXFlat is regulated in Germany, but their status is “Exceeded” as they extended business scope to forex and CFDs.

Q: What market instruments does FXFlat offer?

A: FXFlat provides a wide array of market instruments, including popular currency pairs, indices, and spot gold.

Q: What customer support options does FXFlat provide?

A: FXFlat offers a customer service email: service@fxflat.com and phone line +49 210210049400, providing prompt and helpful support to their clients.

Q: What trading platforms does FXFlat use?

A: FXFlat utilizes the respected MetaTrader 4 and MetaTrader 5 platforms, accessible via desktop, web browser, or mobile app.

Q: Does FXFlat offer educational resources to its clients?

A: Yes, FXFlat offers extensive educational resources, including free webinars, trading videos, and opportunities to learn from industry experts.

Keywords

  • 5-10 years
  • Regulated in Germany
  • Common Financial Service License
  • MT5 Full License
  • Suspicious Overrun
  • Medium potential risk

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