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Fraud, withdrawal refusal

FX1395681821

Within 1 year

South Korea

Exposure

The account was opened on May 29th with a deposit of $250, as requested by the account manager. As time went on, various products and information were provided, urging not to miss this opportunity and requesting continuous investment. The investor made three deposits totaling $15,250 until July 11th. Then, on July 15th, a withdrawal request of $1,000 was made. At that time, the account balance was $16,929, and after buying foreign exchange and stocks, the remaining available margin was $9,500. The account manager assured that there was no need to worry as the margin level was above 280%. However, on July 17th at 11:20 PM Korean time, the account manager suddenly called, saying that the margin level was significantly decreasing and urgently requested a deposit of $5,000 to prevent potential losses. When the investor explained that there was no money to deposit, the account manager expressed anger and abruptly ended the call. On July 18th at around 6 AM Korean time, upon checking, it was found that the remaining account balance (assets) of $16,929 had been depleted within a few hours. The account balance was -$1,805, indicating a ROI of -132% and a margin level of 23%. Regarding the $1,000 withdrawal request made on July 15th, there was a trading record stating "low margin level" and it was marked as "withdrawal request denied". The account manager, who had been calling every day, stopped contacting after the account balance became -$1,805 on July 18th. It is incomprehensible that the account balance, which was supposed to have remaining available margin of $9,500 even if the purchased foreign exchange and stocks incurred losses, had completely disappeared. Currently, the account balance is -$2,405, and the margin level is 114.25%. What should I do?

Original

사기, 출금거절

계정관리자 요청에 의해 5월 29일 250달러로 계정개설과 동시에 시간이 갈수록 이런저런 상품과 정보를 제공한다면서 이번 기회를 놓치지 말 것을 당부하며 더 많은 예금을 지속적으로 투자할 것을 요청에 의해 투자자는 7월 11일까지 3회에 걸처 투자예금 총액 15,250달러를 입금했고, 그후 7월 15일에 1,000달러를 출금요청 했으며, 그 시점에 계정잔고가 16,929달러이고 외환과 주식을 매수하다 남은 사용가능증거금은 9,500달러인 상태에서 증거금레벨이 280% 이상이니 걱정할 필요가 없다고 했는데 7월 17일 한국시간으로 오후 11시 20분경에 계정 관리자가 갑자기 전화가 와서 하는 말이 증거금레벨이 많이 떨어지고 있는 상태이다보니 급하게 전화를 하게 되었다면서 이대로 두면 투자한 자산(잔고)이 모두 잃을 수도 있으니 5,000달러를 더 입금하면 손실을 최대한 막을 수 있다길래 입금할 돈이 없다고 했더니 계정 관리자는 분노를 표출하며 전화를 끊어 버렸습니다. 이후 7월 18일 한국시간으로 오전 6시경에 확인을 해보았더니 남아있던 계정잔고(자산) 총액 16,929달러가 몇 시간 만에 모두 고갈되어 있었으며, 계정잔고가 –1,805달러로 계정은 –132%의 ROI와 증거금레벨은 23%를 보여주고 있었습니다. 7월 15일에 출금요청한 1,000달러에 대해서도 “마진 레벨이 낮음”이란 거래기록을 남기고는 “출금승인거절”이 되어 있었습니다. 하루도 빠지지 않고 계속해 전화를 걸어오던 계정 관리자는 계정잔고가 –1,805달러로 되어버린 7월 18일부터는 전화연락이 없으며, 주식거래에 있어서 손실이 20% ~ 30%도 아니고 갑자기 계정잔고가 –132% 이상 손실이 되어버렸다는 것과 매수한 외환과 주식이 손실의 되었더라도 매수하다 남아있는 사용가능증거금 9,500달러는 잔고로 남아 있어야 하는데 이 금액 마저도 모두 사라져 버렸다는 것에 대해 도저히 이해할 수 없고, 현재 계정잔고는 –2,405달러이고, 증거금레벨은 114.25%인데 어떻게 해야 하나요?

South Korea 2024-08-13
Unable to Withdraw

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