Resolved
The deposit didn’t arrive in time, making positions wiped out.
Object 
TMGM
Issue
Others
Requirement
other
Amount
$500(USD)
Time
27day12hour
Mediation Progress
Hong Kong 2020-11-11
Solved after user's confirmation 
XINGYU
XINGYUAustralia 2020-10-15
Reply TMGM
The deposit is normal which has no delay, but the deposit itself takes several hours. So it's the matter of the deposit channel.
Reply
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Hong Kong 2020-10-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-10-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-10-14
Start Mediation XINGYU 
XINGYUDeposit problem. The problem can be avoided if the deposit arrived in time, but it didn’t. The platform replied it was because of bank problems! But who take the responsibility of my loss?
Start Mediation
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