FX4290045459 
Resolved
Account Forcibly Closed Under Locked Positions, Platform Maliciously Increased Spreads Before Market Close, Equity Over 700,000 USDT
Event Details: On the early morning of February 14, 2025 (around 5:45 AM just before the market close), EC Markets maliciously increased the spreads, with a nominal spread of 67 points and a hidden spread of 48 points. This led to the forceful closure of my account which had both long and short positions locked, wiping out over $750,000 USDT in equity within a minute. There was no email notification; their actions were too blatant, akin to a wolf in sheep's clothing. Over nearly a month of negotiations with the platform, I have only received one email response. I have requested the platform to provide a complete and compliant explanation for the forced closure but have not yet received a reply. I hope that media friends can join me in resisting the unscrupulous practices of these "black platforms." The account is personally mine, and I possess all relevant evidence and documentation. I seek support and dissemination from media friends to raise awareness about the illicit operations of these black platforms.
BOMIHN
Resolved
XM Platform Does Not Execute Orders on the Market, Engages in Internal Betting
When my account was consistently losing, the platform offered various incentives to deposit more money. However, once I began to profit, they started imposing various restrictions. A typical example is that initially, my account could leverage up to 1000:1. Later, as my account began to show profits, they sent me an unexplained notification and then reduced the leverage of all my accounts to 100:1. I suspect they turned my account into one for their internal betting; my losses are their profits, and my profits are their losses.
Thus, when I was not profiting, they incentivized me to deposit more. But as soon as I started making even a slight profit, they imposed restrictions. This is typical betting behavior. I hope everyone avoids this platform when choosing where to trade.
邱国泰
Resolved
Malicious Deduction of Trader's Profits, Refusal to Withdraw Funds
In a trade conducted in June, the platform deducted my profits and refused my withdrawal, accusing me of abusing the trading mechanisms. I have been trading with IC for a year, primarily incurring losses. One night, after drinking with friends, I made a few thousand dollars. The next day, the platform informed me that my account was under investigation. After waiting two weeks, they suspected I had registered using a false identity and asked me to undergo facial recognition at their conference center, which I complied with. Two weeks after this compliance, the platform suddenly emailed me stating they would deduct my profits and terminate my trading account. The day after the email was sent, my profits were deducted. All subsequent emails to the platform went unanswered; they only allowed me to withdraw my principal.
I do not accept the platform's actions and intend to pursue this matter to protect my rights. Regarding the accusations from the platform: They claimed I abused the trading model. I would like to know how exactly I abused it since my account has been mostly losing money over nearly a year of normal trading activities, all recorded and visible to them. They accused me of deliberately using 1000x leverage. If it was intentional, why would I continue trading on their platform for almost a year while continuously losing money? Why wasn't previous trading considered leverage abuse? Leverage is determined by the platform, not by traders. Since 1000x leverage was available, wasn’t it reasonable for me to use it? If news-based trading isn't allowed, they could limit leverage or restrict orders during major news events. How I choose to place orders is my right as a trader. All my trades were placed normally through MT4. Making money is deemed a violation while losing money is overlooked. Initially when contacted by the platform, they suggested that I might have used a false identity to open an account. After a month of communication followed by facial recognition—which had never before been flagged as irregular—I shared the reasons behind my orders with them. After facial recognition, they stopped responding to emails and half a month later informed me that they wouldn't allow withdrawals or give profits. This conduct is a clear infringement of my rights.
FX8409588593
Resolved
After withdrawal, the bank card is frozen.
When withdrawing $2000, the bank card will be frozen. This has happened for the third time. Every time I withdraw money, there will be errors with the bank card, either frozen, limited, or frozen by the public security.
FX3036258572
Resolved
Withdrawals that take a long time and seem to be made difficult
I have submitted a withdrawal request, IC Market has sent an email stating that my withdrawal request has been approved, the customer service has conveyed that the money will be transferred on the same day, and my account balance has been deducted. However, until today, the money has not been credited to my e-wallet. (I made a withdrawal to my e-wallet).
FX1732296051
Resolved
NCE refuses to process withdrawals for various reasons.
I made my first deposit of $10,000 on November 28, 2014, and after completing KYC verification, I made my first withdrawal of $7,000 on December 19, 2024. On December 24, 2024, I attempted a second withdrawal of $9,000 and faced nearly unreasonable demands to provide various documents, even including the source of USDT funds. The USDT I used was not from exchanges like Binance but from an earlier platform called i-token.
1. Previous withdrawals were already verified and completed.
2. What kind of reasonable documentation is required? Your emails have not clarified this.
3. Since previous withdrawals were completed without issue, indicating no problem with KYC, why is there a request for KYC again later? Can I assume that because I have made profits, you are deliberately refusing to process my withdrawals?
FX2176396199 
Resolved
Hereby declare that I
Hereby declare that I have been a victim of fraud by the Wealth Engine trading platform. On [Date of Incident], I executed a transaction through the platform, and in the final minutes of the process, the website suddenly stopped functioning. As a result, I lost the funds I had invested.
After multiple attempts to regain access to my account or contact the platform’s support, it became evident that the website was no longer operational, and I received no response from the responsible entity. This indicates clear fraudulent activity.
I urge the relevant authorities to take necessary action to investigate this matter and ensure that similar incidents do not affect other investors.
FX3090975575
Resolved
Complaint against the GlobTFX platform
Subject: Complaint against the GlobTFX - Wealth Engine platform
Hello,
I am contacting you to report a serious issue encountered on the GlobTFX platform. According to their own communication, they have recently experienced a cyber attack, preventing some users from accessing their accounts and conducting transactions normally.
Due to this failure, I personally suffered a financial loss of 44.47, while my balance before the incident was 50.47. This situation is beyond my control and directly results from a lack of security on their platform.
Therefore, I am reaching out to you to inquire if you have the ability to intervene and take action for this platform to assume its responsibilities and provide compensation. I would also like to know the steps to officially report this damage.
Thank you for your assistance and attention to this matter. I look forward to hearing from you soon.
