Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators

Amount resolved within one month(USD)

$281,176

Number of People Resolved

15028

Amount resolved within one month(USD)

$281,176

Number of People Resolved

15028

FX2078780792
Within 1 year

Resolved

Avoid this scam exchange

The money holding platform does not allow withdrawals. Sending support emails also does not receive any response.

Object

LIONLION

Resolved
Amount $50(USD)

Vietnam

2024-12-07

默141
3-5 years

Resolved

There was significant slippage on the day of the NFP data.

On the day of the NFP, I set a guaranteed stop loss at 53, but the platform helped me stop the loss at 56, resulting in a loss of 32 USD.

Object

ExnessExness

Resolved
Amount $32(USD)

Hong Kong

2024-12-07

耶稣先森
6-10 years

Resolved

The simulation of the back-end free deposit and withdrawal function has caused market salesmen to deceive and cheat.

There is a loophole in the ex backend for applying for a demo account, which has led many salespeople in the market to deceive and defraud using this loophole! For example, after a salesperson applies for a demo account, they will deposit 10 million on the first day, and then deposit an additional $5,000 on the second day. Starting from the second day, they will place orders for both long and short positions on the trading interface for the same product. They will close the profitable orders and leave the losing ones open, because there is a 10 million base position, so they will never go bankrupt. Then, the trading records will show that they have made a challenge to make a profit of 1 million with their $5,000 starting from the second day. At the same time, the ex demo account also allows for withdrawals, so the trading records they create will appear very real. Many salespeople use these trading records to showcase on media platforms or in WeChat to attract customers to open accounts on other platforms, and then engage in aggressive commission brushing. Many investors in the market have already been deceived, and I am also a victim. I hope the platform can close the demo account and allow for the freedom to set deposit and withdrawal functions at any time.

Object

ExnessExness

Resolved
Amount $0(USD)

Hong Kong

2024-12-05

FX3095906257
Within 1 year

Resolved

Intervene in Trading Software, Intervene in Trading History

Account 45892966 is Zero and MarketWatch Hfm displays spread = 0. But the entry price and stop loss price differ by 15-20 pips in the direction of customer loss. Burned $10,000 in 30 minutes even though the market did not fluctuate. Account 46235543 trades with a profit of $4,300. Hfm changed the trading history: At 08:20:56 I deposited $800, at 08:43:00 I sold 10 lots of GBPUSD, at 08:58:49 I deposited $100. However, at 09:00:42 I withdrew $5,200. Hfm deleted the profit of $4,300 from my sell order of GBPUSD and then deposited $4,300 to balance the account. Why is the total deposit $800 + $100 = $900 and the profit from the sell order of 10 lots of GBPUSD = 0, but I can still withdraw $5,200? I have a video to prove that Hfm cannot deny it. Anyone who has traded, is currently trading, or intends to trade on this fraudulent HFM platform can contact me to send the video for verification and consider replacing with another platform. Just by trading profit, HFM will resort to tricks immediately.

Object

HFMHFM

Resolved
Amount $10(USD)

Vietnam

2024-12-04

FX1874562077
1-2 years

Resolved

Unable to deposit funds resulting in account liquidation without any compensation

The customer service said that there is no compensation for this project. Will they not compensate for a loss of over four hundred dollars? I have been filing a complaint for several days and no one has handled it. This platform is really disappointing.

Object

ExnessExness

Resolved
Amount $450(USD)

Hong Kong

2024-12-01

陈钰枫
1-2 years

Resolved

Disconnected from the network and unable to access the system, then forgot the password and re-entered, but still unable to access, just because of making profits and not being able to withdraw. They can’t afford it.

Profit was made and I originally planned to go in and check the system, but I can't log in. Can't withdraw money. Can't log in with neither WIFI network nor mobile data. Does it make sense for just a few tens of dollars in profit?

Object

ExnessExness

Resolved
Amount $1,000(USD)

Hong Kong

2024-12-01

Ashish7595
1-2 years

Resolved

keep away from gmi market scam broker

I did not take any trades on my account; the broker took trades on my account without asking me. Due to this, my account suffered a huge loss, and these people are refusing to accept their mistake. When am I giving proof? But they are blaming me for my master password leak, so this trade opened, but I never shared my master password with anyone. I lost $541, my hard-earned money, due to the GMI Market Scammer.  please don't waste your hard earn money this is scam broker

Object

GMIGMI

Resolved
Amount $541(USD)

India

2024-11-26

小镇上的女孩
6-10 years

Resolved

Deposits are taking a long time to be credited.

I contacted customer service, and they responded that they are waiting for the relevant department to investigate. It's been an hour since I made the deposit, and the funds still haven't arrived. The issue is being resolved too slowly; I hope the responsible parties will handle it promptly and speed up the process. It's frustrating that such a large platform can't quickly resolve such a minor issue.

Object

XMXM

Resolved
Amount $2,000(USD)

Hong Kong

2024-11-21

yang2858
Within 1 year

Resolved

It has been half a month since the withdrawal, and not all funds have been credited yet.

The small platform does not provide withdrawal, saying that I violated the rules but cannot provide evidence of the violation.

Object

Power TradingPower Trading

Resolved
Amount $0(USD)

Hong Kong

2024-11-19

小狼
Within 1 year

Resolved

Commission account was unable to withdraw

When I started the agency, it was not clearly stated that failing to meet agency conditions would prevent withdrawals, and the fees were also added by myself. Now when I want to make a withdrawal, after splitting with the client, the withdrawal is denied, stating I do not meet the conditions. Why wasn't this made clear from the beginning? Moreover, there was no mention that withdrawals wouldn’t be allowed when I added the spread. It was only mentioned when I submitted the withdrawal request.

Object

EightcapEightcap

Resolved
Amount $1,000(USD)

Hong Kong

2024-11-15

瑞瑞11927
3-5 years

Resolved

Deposits not credited, ineffective customer service, intentionally waiting for customer margin calls.

Deposits are not credited, and there is no verification effort. Constantly told that the issue is being reported to the backend, yet the funds never appear.

Object

XMXM

Resolved
Amount $140(USD)

Hong Kong

2024-11-14

FX2869475308
Within 1 year

Resolved

I applied for withdrawal on 7/31, but not only was I unable to withdraw, but the remaining amount was also eliminated through unauthorized transactions.

After depositing $100,000 on 6/21, I started trading. There was no problem with withdrawing profits until I applied for a withdrawal on 7/31. When I called the relevant personnel, they kept making excuses. It wasn't until 9/23 that the trading department of CWG sent a letter saying that I had engaged in "irregular trading" without any evidence, and then they unreasonably removed the amount of $34,579.43 from my MT4 account. I have been trading forex margin for a long time, and this is the first time I have encountered a platform that can take away your funds with just an "irregular trading" accusation. Because it takes 8 weeks for the UK to process my complaint letter, I want to remind CWG's customers here to be extra careful with this platform. Be extremely cautious. PS: The photos I provided are screenshots from my own backend. I have blurred my name and information to avoid retaliation from the platform and have deleted all my other information.

Object

CWG MarketsCWG Markets

Resolved
Amount $34,579(USD)

Taiwan

2024-11-14

lamcv
1-2 years

Resolved

Trading with large lot sizes can lead to account burnout

Self-trading with large lot sizes can lead to account burnout. Deceptive brokers. No support from the exchange when there are issues.

Object

WCG MarketsWCG Markets

Resolved
Amount $13,000(USD)

Vietnam

2024-11-07

Within 1 year

Resolved

Yunnan Scam Group, Qingyun, Jingcheng, and GFS Brokers to Earn High Commission Fees and Large Spreads.

I was deceived into opening an account with GFS after joining a group; I had never dealt with forex before. The group leaders Qingyun, Jingcheng, Jianghe, and GFS collaborated in the scam, extracting high commission fees and large spreads from transactions.

Object

GFSGFS

Resolved
Amount $13,605(USD)

Hong Kong

2024-10-31

目前吧
1-2 years

Resolved

Exposing Exness for restricting client trading

My account has been restricted from trading, and customer service is dismissive and unhelpful, claiming there are no issues with my account. Despite this, they have restricted my trading. I have not violated any trading regulations, yet the platform has not provided any reason for restricting my trades. The platform can restrict client trading without any justification. It is clear that profitable individuals do not need to participate anymore.

Object

ExnessExness

Resolved
Amount $0(USD)

Hong Kong

2024-10-30

FX2282581622
1-2 years

Resolved

Unable to deposit funds after transfer

Exness deposited two payments totaling $3000 on September 23, 2024, but as of September 24, the funds have still not been credited. It is not possible to contact the third-party payment provider, and the telephone customer service is unable to provide a specific time. This is very irresponsible!!!

Object

ExnessExness

Resolved
Amount $3,000(USD)

Hong Kong

2024-10-30

梦的尽头有我
1-2 years

Resolved

Depositing causes the bank card to be frozen

Due to abnormal payment account, my bank card was completely frozen, resulting in insufficient margin and forced liquidation. It has caused me a lot of troubles in my life. My credit card and Huabei are all overdue, I can't pay for insurance, and I can't receive payments. I had to go to the Public Security Bureau and the bank, which incurred lost work fees and transportation expenses, causing delays. I have been giving feedback to the platform, but I have not received any response. They are extremely irresponsible.

Object

TMGMTMGM

Resolved
Amount $2,330(USD)

Hong Kong

2024-10-30

FX3508705672
Within 1 year

Resolved

Blok my account

I have a bad experience with this broker . I deposit 29 $ and take it. Now it's 6 days i talk with support but it's the same words everyday . Be careful guys.

Object

ExnessExness

Resolved
Amount $29(USD)

Morocco

2024-10-26

FX1333502792
Within 1 year

Resolved

BİG SCAM NO WİTHDRAWAL

I want to withdraw money from the wallet I deposited money into, and they tell me to change the crypto exchange I use and open an account in a new exchange. They make excuses not to send the withdrawal, please help me here.I uploaded proof of wallet but it was not approved

Object

GMIGMI

Resolved
Amount $0(USD)

Montenegro

2024-10-25

FX1684469943
3-5 years

Resolved

The account number 88847435 on the platform of MultiBank Group has been withdrawing money for three months, and the money has not been withdrawn.

My three trading accounts, 88847435 and 88846589, have been filling out the withdrawal form for three months, and I have not been able to get any money. It feels like MultiBank is going to go bankrupt, but this money should be withdrawn. MultiBank is too shameless to do this.

Object

MultiBank GroupMultiBank Group

Resolved
Amount $2,800(USD)

Hong Kong

2024-10-24

Amount resolved within one month(USD)

$281,176

Accumulative Amount Resolved

$65,213,339(USD)

Number of People Resolved

15,028

Processing Speed(day/case)

37

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