Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators

Amount resolved within one month(USD)

$281,176

Number of People Resolved

15028

Amount resolved within one month(USD)

$281,176

Number of People Resolved

15028

刘宝齐
3-5 years

Resolved

Avoid, internal transfers on this platform are extremely slow.

Avoid, internal transfers on this platform are extremely slow. Other platforms are much faster.

Object

GFSGFS

Resolved
Amount $104(USD)

Malaysia

02-14

十七994
1-2 years

Resolved

Crude oil trades are intentionally set at a minimum of 0.5 per lot; trading below 0.5 is not allowed.

Crude oil trades are intentionally set at a minimum of 0.5 per lot; trading below 0.5, such as 0.4 or 0.2, is not allowed. This is a way to deceive customers and restrict their trading options.

Object

IC Markets GlobalIC Markets Global

Resolved
Amount $20(USD)

Hong Kong

02-07

FX7931863622
Within 1 year

Resolved

Scam Platform

Using this broker for copy trading, on December 30, 2024, my account suddenly executed large volume trades with both the opening and closing times being identical! This led to losses, and currently, the remaining funds are being withheld by the broker who refuses to process withdrawals.

Object

PGMPGM

Resolved
Amount $30,000(USD)

Malaysia

02-07

FX3461570913
Within 1 year

Resolved

I cannot withdraw money.

Scam platform, with teams of lure and lead groups, then lure to deposit money, for wrong trends and account burning investigations, it blocks all contacts. Now the remaining small amount of money cannot be withdrawn.

Object

AXELAXEL

Resolved
Amount $55(USD)

Vietnam

02-07

Get rich quicK
Within 1 year

Resolved

Personal Statement

After meeting a customer service manager on TikTok, he introduced me to the VT platform which seemed reliable. The promotion was exclusive to Chinese and Hong Kong customers. Before trading, I had extensive discussions with the manager. I started trading after being informed about a promotion where depositing 200 USD would get an additional 100 USD bonus. The manager cautioned against violating trading rules. I asked what constitutes a violation, specifically if making a profit is considered a violation. After detailed communication, it was clarified that only large positions would be considered violations (Image 1). Fortunately, I did end up making a profit. However, my withdrawal request was denied (Image 2), citing external hedging as the reason (Image 3). No matter how I explained, they kept accusing me of external hedging. I requested evidence of my alleged violation but regardless of my explanations, they refused to process my withdrawal.

Object

VT MarketsVT Markets

Resolved
Amount $520(USD)

Hong Kong

02-02

jpn225
Within 1 year

Resolved

Beware of This Scam Platform: Shocking 7.6% Below

😡Never trust this scam platform! It’s extremely dishonest and deceitful! I deposited using USDT TRC20, and when I tried to withdraw, they initially claimed there would be a 1% fee, which I reluctantly accepted. However, they suddenly disabled USDT withdrawals and forced me to use other currency exchange rates, which had an outrageous and unacceptable 7.6% difference from the market rate! Even when I insisted on withdrawing in USDT, the hidden costs still amounted to a shocking 5% rate discrepancy! This platform is clearly robbing users with hidden charges and unethical practices! Their service and experience are beyond disgusting, and they’ve left me furious. Stay away from this scam platform and warn others to avoid falling into their trap!😡😡😡😡 Here is the evidence: I deposited 10,000 USD using USDT TRC20. At the time of withdrawal, I had 7,048.83 USD left, which was converted to MYR at 29,464.11. The exchange rate that day was 4.524, resulting in a 7.6% difference!

Object

GFSGFS

Resolved
Amount $535(USD)

Malaysia

01-29

しゃせいにん謝正仁
Within 1 year

Resolved

Today, due to a pricing error on the MITRADE platform, I made a profit. But it locked my account and forced to withdraw. The platform's incorrect prices made me take profits.

Today, due to a pricing error on the MITRADE platform, I made a profit. However, they locked my account stating that they needed to conduct an investigation. During the investigation, they withdrew my profit amount back to their company. Is a simple apology supposed to resolve everything? Are they allowed to withdraw from my account without my consent? Are they both players and referees?

Object

MiTRADEMiTRADE

Resolved
Amount $33,000,000(USD)

Taiwan

01-24

sunny Huang
Within 1 year

Resolved

The platform completely fails to address the key points.

It's being reset to zero in a second, unable to explain clearly how to handle the amount, completely don't know what to do

Object

MiTRADEMiTRADE

Resolved
Amount $480(USD)

Taiwan

01-22

FX1044833306
Within 1 year

Resolved

The scam platform arbitrarily closed my account and deducted all my trading profits.

I opened an account for trading on the XM platform, with the account number 63671945, hoping to invest safely. However, I was unexpectedly accused by the platform of engaging in "arbitrage activities," leading them to close my account, erase my trading history, restrict my access to MT5 and the official website, and confiscate all the profits I had earned from trading. I cannot tolerate this unjust treatment! If I do not receive a satisfactory explanation, I will report your misconduct to all regulatory platforms!

Object

XMXM

Resolved
Amount $999(USD)

Hong Kong

01-22

外汇小王子928
Within 1 year

Resolved

There is no meaning in giving 30% bonus.

This platform claims to offer a 30% bonus, but the bonus has no effect. I deposited $500, but in the end, my net value was only around $170. Suddenly, my credit limit and principal were all deleted. I contacted customer service, but they didn't respond even when they were online.

Object

HTFXHTFX

Resolved
Amount $500(USD)

Hong Kong

01-20

FX1256470152
Within 1 year

Resolved

XM not only refuses to withdraw profits, but also deducts the principal. The behavior is bad!

XM platform account 63687458, deposited 300 and made a profit of 1065.9 yuan. However, I received an email out of the blue stating that my account was suspected of being involved in irregular activities, and all my funds were deducted in full. Not only that, my account was also closed and all trading records were deleted. Furthermore, I am unable to log in to the platform to check the situation, as my account login has been restricted. Such despicable behavior is absolutely intolerable! If you do not provide a reasonable explanation, I will report your illegal actions to the regulatory authorities!

Object

XMXM

Resolved
Amount $1,365(USD)

Hong Kong

01-19

逍遥子1143
Within 1 year

Resolved

I'm unable to withdraw funds from Exness, it's a scam platform!!

I've been using Exness for trading forex and indices. Initially, everything was stable, and I could deposit and withdraw funds without issues. This time, they are preventing me from withdrawing funds, asking me to send a video to verify my address, which I am supposed to upload for manual processing, but I can't even access the manual processing. Moreover, during regular trading, profitable trades are forcibly closed at zero while losing trades reflect normal losses. This is extremely unfair. They allow us to deposit money, but withdrawals are impossible!

Object

ExnessExness

Resolved
Amount $2,853(USD)

Hong Kong

01-18

阳光灿烂999
3-5 years

Resolved

Excessive Slippage on Low Spread Account Leads to Margin Call, Account Number: 10150559

At the moment of December 12, 2024, at 00:04:00 platform time, my low spread account experienced severe slippage while holding 0.45 lots of GBPNZD. The spread widened to an excessive 490 pips, leading to an instant margin call. I hope the XM platform officials will promptly compensate for my losses.

Object

XMXM

Resolved
Amount $150(USD)

Hong Kong

01-17

mm112
1-2 years

Resolved

Stop loss was triggered without reaching the stop loss.

The short position I took was closed before reaching the stop loss level. The slippage was too severe.

Object

ETO MarketsETO Markets

Resolved
Amount $445(USD)

Hong Kong

01-17

朱君
Within 1 year

Resolved

Unable to withdraw profits of $1080

Non-farm payroll day, deposited $370, account number 68367268, profited $1080. They wouldn't allow me to withdraw and sent an email claiming I violated regulations, thus confiscating my profit of $1080. What rule did I violate with just one order? They won't even let me trade the market? They only refunded the principal. Such a large platform, yet so disgraceful in its actions. If this is not resolved, I will continue to expose them on other platforms.

Object

XMXM

Resolved
Amount $1,080(USD)

Hong Kong

01-15

板式安装-謝承全
3-5 years

Resolved

Continuous two-hour high transaction fees.

From 12 PM to 2 PM on December 11, 2024, the transaction fees fluctuated severely. A 200-pip swing prevented me from hedging my positions, resulting in my account being liquidated.

Object

XMXM

Resolved
Amount $796(USD)

Hong Kong

01-15

Chetan 7522
1-2 years

Resolved

It has been 10 days now.

It has been 10 days now. I have not received my payment yet, neither is there any reply from their side, nor is any action being the ok.Please check. Due to technical issue, I have not received my payment till now. After that, I have received the withdrawal amount, but where is this payment stuck? I am still unable to find out.

Object

VantageVantage

Resolved
Amount $135(USD)

India

01-15

不是
Within 1 year

Resolved

Unable to withdraw funds

The platform claims that withdrawals are possible, but after normal manual trading, it does not allow withdrawals and even deducts all funds.

Object

XMXM

Resolved
Amount $83(USD)

Hong Kong

01-13

Ahmad Lawan Salisu
Within 1 year

Resolved

I completely with deposit

I completely with deposit but I don't see my money on my broker I contacting the HFM COMPANY about my money still HFM COMPANY not received my money on my account and my broker I have the receipt of transaction

Object

HFMHFM

Resolved
Amount $5(USD)

Nigeria

01-10

heli
Within 1 year

Resolved

Withdrawal was not credited

Withdrawal was not credited, account manager was not responding. It has been over a week and the funds have not been received.

Object

TMGMTMGM

Resolved
Amount $1,000(USD)

Hong Kong

01-10

Amount resolved within one month(USD)

$281,176

Accumulative Amount Resolved

$65,213,339(USD)

Number of People Resolved

15,028

Processing Speed(day/case)

37

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