Resolved
盈利1080美金无法出金
Object 
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$1,080(USD)
Time
39day13hour
Mediation Progress
Hong Kong 01-15
Resolved 
ZHUJUN
ZHUJUNUnited Kingdom 2024-12-16
Reply XM
Dear Valued Customer, thank you for choosing XM and for your support! Regarding the complaint about your account 68367268, we immediately conducted a thorough review and communicated with the relevant departments. Unfortunately, we regret to inform you that we are unable to change the decision regarding your account issue, and we kindly ask you to refer to the important notification email sent on December 6, 2024, for further details. Additionally, we have confirmed that your withdrawal request has been successfully approved. Once again, thank you for your understanding and support of XM!
Reply
Hong Kong 2024-12-07
Supplemental Materials 
ZHUJUN 
ZHUJUNI was informed of a deduction of $1,000 in an email. Are you making profits like this?
Supplemental Materials
Hong Kong 2024-12-07
Supplemental Materials ZHUJUN
ZHUJUNI have just one request: refund my money that was deducted. You still have such a high rating, yet the simplest profit withdrawal options are not available. Are you no longer interested in the Chinese market?
Supplemental Materials
Hong Kong 2024-12-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-12-09
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-12-07
Start Mediation ZHUJUN 
ZHUJUN非农在注资370美金，账户68367268，盈利1080美金，出金不让出，发来个邮件说违反规定就扣了我的盈利1080美金，我就一笔单子违反什么，做行情都不让做？只退本金，这么大平台，评分这么高，不想说，吃相太难看，不处理就继续各大平台曝光
Start Mediation
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