Withdrawal does not arrive and the customer service does not get on line-IC Markets Global-Rights Protection Center-WikiFX

WikiFX, as an independent third-party information service platform, is dedicated to providing users with comprehensive and objective broker regulatory information services. WikiFX does not directly engage in any forex trading activities, nor does it offer any form of trading channel recommendations or investment advice. The ratings and evaluations of brokers by WikiFX are based on publicly available objective information and take into account the regulatory policy differences of various countries and regions. Broker ratings and evaluations are the core products of WikiFX, and we firmly oppose any commercial practices that may compromise their objectivity and fairness. We welcome supervision and suggestions from users worldwide. To report any concerns, please contact us: report@wikifx.com

Global Broker Regulation Inquiry App

WikiFX

Broker Search

English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

是否切换至浏览器默认语言？

切换

Download

Home

Broker

Market

Rankings

Regulators

VPS

Live

News

Tools

Video

Home -

Rights Protection Center -

IC Markets Global -

Safeguarding Rights Detail -

Resolved

Withdrawal does not arrive and the customer service does not get on line

Object

IC Markets Global

Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$313(USD)

Time

7hour

Mediation Progress

Hong Kong 2022-03-21

Solved after user's confirmation

FX3590075185

Hong Kong 2022-03-21

Supplemental Materials

FX3590075185

I can't reach out to an offline customer service.

Supplemental Materials

Hong Kong 2022-03-21

Supplemental Materials

FX3590075185

How can I contact an offline customer service. They should solve the problem actively instead of sidestepping it.

Supplemental Materials

Hong Kong 2022-03-21

Supplemental Materials

FX3590075185

The QQ customer service on the IC Markets' official website is offline.

Supplemental Materials

Australia 2022-03-21

IC Markets Global

Please contact platform customer service for help.

Hong Kong 2022-03-21

Contact Broker

WikiFX Overseas Customer Service

Contact Broker

Hong Kong 2022-03-21

Verified

WikiFX Mediation Center

Verified

Hong Kong 2022-03-21

Start Mediation

FX3590075185

Since the withdrawal application was submitted on March 15, it has not been received, and the customer service has not responded.

Start Mediation

Statement：

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

Regulated