Resolved
Gold slippage is about 10 pips.
Object 
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$1,312(USD)
Time
21day1hour
Mediation Progress
Hong Kong 2024-08-11
Solved after user's confirmation 
1326618
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Hong Kong 2024-07-22
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Hong Kong 2024-07-21
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1326618On July 5th, I discussed with customer service who said they would arrange for the relevant department to handle my claim. The staff mentioned it would take about 5 business days, but there has been no response up to now.
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