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Resolved
账号2004373盈利468美金,无法出金
Object
RockGlobal RockGlobal
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$469(USD)

Time

31day19hour

Mediation Progress
Resolved
HENGXING323
Reply
RockGlobal
Dear customer, thank you for submitting the supporting materials to assist us in reviewing your account transaction activities. After a thorough review by the platform, we regret to inform you that the materials you provided do not sufficiently prove that you have not engaged in any unauthorized copying trading activities. Violation Explanation According to the platform's system monitoring and trading behavior analysis, we have identified the following violation characteristics in your account: 1. The order opening and closing times are highly consistent with the lead account; 2. The trading strategies are highly similar to those of the lead account; 3. The notes from the copying software are identical to those from other confirmed violating copying accounts. These behaviors indicate that your account exhibits clear characteristics of copying trading, which violates the relevant "User Agreement" and trading regulations of the platform. Fund Handling Results According to the platform's risk control management regulations, your account funds will be handled as follows: 1. The principal portion of the funds will be withdrawn: As of November 27, 2023, your principal and part of the unauthorized profits have been withdrawn to your linked account. Any portion of unauthorized profits withdrawn will not be pursued. 2. Remaining unauthorized profit funds will be deducted: All remaining unauthorized profit funds in the account will be deducted and will not be withdrawn. Objection Appeal Guidelines If you have any objections to this handling result, you may submit supplementary materials for appeal within 7 working days through the following means: Email: info@rockglobal.com We promise to conduct a fair review of the materials upon receiving your appeal and will provide feedback on the final result within 3 working days. Warm Reminder To maintain the fairness of platform trading and the legal rights of all users, we will strictly handle any suspected violations in accordance with relevant regulations. Thank you for your understanding and cooperation!

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HENGXING323
账号2004373 入金1000美金盈利468.8美金后,平台以各种理由不给出金

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