Thanks for choosing WikiFX! WikiFX, the world’s leading third-party forex industry information service platform, has provided investors with comprehensive references from multiple dimensions such as regulatory situation, license qualification, risk information, credit evaluation, site survey, etc., to help investors effectively avoid risks.
WikiFX Platform (hereinafter referred to as "we") highly values the security of our users' (hereinafter referred to as "you") personal information. We fully understand the significance of your personal information and place great emphasis on protecting your privacy and personal data. Through this policy, we aim to clearly explain how we handle your personal information when you use our products and/or services, as well as the measures we provide to manage and safeguard this information.
Our website and services are intended only for adults aged 18 and over. If you are under the age of 18, or if you lack the legal capacity to engage in user activities, please do not use our products or services. We assume no responsibility for non-compliance with this requirement.
Please read and fully understand this policy, especially the terms marked in bold, to thoroughly acquaint yourself with our methods of information collection and usage, enabling you to better understand our products or services. Make informed choices according to the guidelines of this policy when necessary. Please start using the products or services only after you have confirmed that you fully understand and agree to this policy. We will process and protect your personal information in accordance with the terms of this policy. We strive to explain the technical terminology involved in this policy in a clear and concise manner for your understanding. If you click "Agree to this Policy" or check an option with a similar meaning, or actively log in, confirm, agree, accept, or use our provided products or services, it indicates your consent for us to collect, use, store, share, transfer, and disclose personal information according to this policy (including updated versions). Special notes are as follows:
To provide you with the basic functionalities of our products or services, we need your authorization to collect and use necessary information; if you refuse to provide such essential information, you will be unable to use our products and services normally.
If you refuse to allow us to collect any of your personal information, we will be unable to provide you with the complete basic functionalities.
If certain information is not independent or in conjunction with other information identify your personal identity, such information does not constitute your personal information in the legal sense. When the information we hold can objectively be combined with other information to identify your personal identity, even if we do not intend or are unable to ultimately identify your personal identity by obtaining or combining any other information, this information will be treated and protected as personal information in accordance with this policy during its use.
It is important to note that obtaining a specific sensitive permission does not necessarily mean that we will collect your related information; even if we have obtained sensitive permissions, we only collect your relevant information within the necessary scope and in accordance with this guideline while you are using the related services or functions.
If you want to know more detailed information, please read the corresponding chapter according to the following index:
Table of Contents
I. How do we collect and use your personal information
II. How do we store and protect your personal information
III. Personal information we may share, transfer, or disclose
IV. Third-party plug-in (SDK) management
V. Data Security and Retention
VI. How do you cancel your account
VII. How do we use cookies and other similar technologies
VIII. Protection of Minors
IX. How do we update our privacy policy
X. Contact Us
I. How do we collect and use your personal information
Personal information consists of various data recorded electronically or by other means related to an identified or identifiable natural person. Sensitive personal information, if leaked or used unlawfully, can easily infringe upon an individual's dignity or jeopardize their personal and property safety. Personal information includes biometric identifiers, specific identities, financial accounts, and tracking data.
The Personal Information We Collect and Use
The personal information that we need to collect and use when you utilize our products and/or services includes:
Account Registration and Login
(1) When you register or log in to our products and services, you can create or access your account using a phone number, email, password, and verification code to comply with real-name network regulations and other regulatory requirements under relevant laws. You may also complete your profile based on your needs by providing additional identity information online (such as an avatar, nickname, personal bio). If you only need to use functions like browsing or searching, you are not required to register as our user or provide the aforementioned information. When not logged in, we may collect your unique device identifier (such as IMEI, IDFA, IDFV, Android ID) for statistical purposes. To ensure the security of your account when you register or log in, we use a CAPTCHA feature and collect data through an SDK about your browser type and settings, device type and settings, operating system, mobile network information (including carrier and phone number), and application version number.
(2) You may also choose to fill in or update your avatar, nickname, gender, email, phone number, bio, personal website according to your needs. However, not providing this information will not affect your use of our products and related services.
(3) If you successfully register an account on our platform, we will display your name, avatar, region, and bio information on our application and website.
Information browsing, posting, likes, favorites, and sharing
(1) To enable the additional functions of the products or services we offer, you may choose to authorize us to collect and use this information. If you refuse to provide it, you will not be able to use the related additional functions or achieve the functionality we intend, but it will not affect your normal use of the basic functions of our products or services. You understand and agree with it.
(2) When you use the posting, commenting, likes, favorites, and sharing functions, the text, photos, comments, likes, favorites, and sharing records you publish will be stored on our servers because storage is necessary to enable these functions. We store this data in an encrypted form and will request your permission to access storage (albums, media, and other files) and camera (camera) permissions. If you refuse to grant these permissions, you will not be able to use the corresponding functions, but it will not affect your normal use of our other functions.
(3) When you post notes or comments, we use the location information you have authorized to determine your geographical location at the time of posting and subsequently use this information to recommend your content to other users.
(4) When you follow accounts that you are interested and engage in browsing, commenting, liking, and sharing content, we collect information about the accounts you follow and the aforementioned activities and display content posted by those accounts to you.
(5) When you use the favorites function to save various types of information, such information is uploaded and stored on our servers so that you can access it when logging into WikiFX on other devices; this is necessary for using the favorites function. We store your favorites information in an encrypted form; you can also delete any information you have favorited at any time. Unless chosen by you voluntarily or as required by relevant laws and regulations, we will not provide this information externally or use it for purposes other than those specified for this function.
Search
When you use our search function, we collect and analyze your search queries, reading history, visit times, comments, and interaction records. Collecting this information allows us to provide you with the content and services you need and may be more interested in, while also helping us improve our products and services.
When you create an account, provide feedback, contact us, or use the platform in other ways, you may provide some or all of the following information:
(1) Information Needs Your Permissions
Basic User Information: When you register and use our basic services, we need to access your avatar, name, gender, email, and phone number.
Account Information: When you view account-related information on the platform, you need to provide your username, password, and communication records.
(2) Automatically Collected Information
Device Information: When the platform is used to identify abnormal account statuses or understand product compatibility, we collect device information (including model, operating system version, device settings, and other hardware and software characteristics), device location information, IP address, and request date.
Service Log Information: When you use our products or services through our website or application, we automatically collect detailed information about your use of our services and retain it as service logs. This includes browsing, clicking to view, searching, favorites, records, as well as IP address, language used, access date and time.
(3) Third-Party SDK Service Providers
When you use functions provided by third parties in the WikiFX APP, we may integrate Software Development Kits (SDKs) provided by these third parties to enable related functionalities. In such cases, third-party SDK service providers may collect your personal information. We exercise due diligence and conduct strict security monitoring on the aforementioned third-party SDKs to ensure the protection of personal information.
When you access pages within the app, the AppsFlyer SDK collects the following information for analyzing user behavior to improve product and service offerings:
App Activities: Tap counts, in-app search records, installed apps, other user-generated content, and other activities.
App Information and Performance: Diagnostics, other app performance data which may include app launch times or battery levels for anti-cheat detection.
Location: Approximate location; the received IP address will be associated with a specific region or city.
Device Information: Device ID or other identifiers (such as IMEI, MAC address, and advertising identifier).
When you use login or registration functions or verify CAPTCHA recognition, Geetest SDK passively collects the following information:
Device Information: Device system, model, brand, screen size, IDFA, IMEI, AndroidID, IDFV, and location.
Device Environment Information: Jailbreak status, emulator status, debugging identifiers.
Other Information: Package name.
When you receive message notifications, easemob collects the following information:
User ID, APPID (application package name), random device ID, hardware type of device, device model, operating system type, SDK version, device network type, login duration.
When you use third-party logins or share content via the app with MobTech Share SDK:
iOS Advertising Identifier (IDFA), International Mobile Equipment Identity (IMEI), Anonymous Device Identifier (OAID), International Mobile Subscriber Identity (IMSI), Advertising ID, VAID, AAID, geographical location information, social platform OpenID, system operation information, installed apps list information, network status.
When you receive message notifications from OneSignal SDK:
IP address; device type (e.g., mobile device or tablet); operating system type and version (e.g., Android or iOS); network provider; mobile browser (e.g., Safari or Chrome); language settings; timezone; network status type (e.g., WiFi); how users interact with the application (e.g., session duration and timestamps).
When you use the personal avatar editing feature or post updates, comments, photos, etc., in the community, if you choose to use the "Take Photo" or "Record Video" options, we require your authorization to use your device's camera or webcam permissions; if you opt for "Select from Album," we need your permission to access your device's album. When you save images from the app to your album as needed, we also require authorization to use your device's album permissions. Additionally, we collect information generated during your access and use of community services such as clicks, views, follows, favorites, searches, comments, shares, uploads, friend relationships, medals information, and notes. The aforementioned information you upload and generate will be stored on our servers because storage is necessary to enable this functionality.
When you recover and modify your password, to ensure the security of your account, we need to verify your information, primarily including your email and password.
Purchasing, querying, and using virtual property. To facilitate your inquiry into virtual properties and minimize potential risks, "Gold Coin" will record your deposit, balance, and usage details.
When you use WikiFX App's scanning feature, we require access to your device's "Camera - Capture" permission; to enable the functionality of uploading pictures and avatars, we need access to your device's "Storage - Read External Storage" permission; To enable the functionality of saving pictures, we require access to your device's "Write External Storage" permission.
To display and recommend information of higher relevance to you, and to provide services that better meet your needs, we collect and use your personal information and automatically calculate and predict your preferences through algorithm models. This helps match you with information or services you might be interested in. Below, we will explain in detail the operation mechanism of this personalized recommendation service and how you can control it.
(1) The scope of our personalized recommendation service mainly includes: news recommendations and community content recommendations.
(2) To predict your preferences, we may collect your behavior on our platform (including searches, browsing, clicks, follows, watchlist, blacklist, likes, favorites, comments, shares, disinterest), personal settings, IP address, and device information (including device model, OpenUDID, Android ID). This data is used to analyze and compute personalized recommendations and select content that may interest you based on the results.
(3) We continuously adjust and optimize the recommendation results by providing real-time feedback on your browsing behavior during using to better deliver high-quality content to you.
Please be aware that our personalized recommendation algorithm does not identify the real identity of specific natural persons; it merely provides more relevant and richer information based on user behavior and characteristics. We will inform you about the user information collected for personalized recommendations, user feedback, and methods to control information recommendations through this privacy policy and instant notifications (such as pop-ups, notifications, etc.).
To ensure you can properly receive the notifications we push, you will receive them from us whether our mobile app is closed or running in the background. Additionally, with your explicit consent, when you open content-type push notifications from our mobile app, it will redirect and open the relevant content.
When you undergo employee verification for a company, to verify your employee status and confirm exclusive entity eligibility, we will collect your company name, official website, establishment date, registration region, company size, corporate email, and phone number.
Device Permission Calls Summary
During our service provision, we will access the following device permissions. You can disable some or all permissions in your device's settings. The display and deactivation of permissions may vary across different devices. For specific instructions or guidance, please refer to the explanations provided by the device and system developers:
Device permissions | Permission Name | Corresponding functions | Function location | Functional scenario | Can it be disabled? |
Camera (webcam) | CAMERA | 1. Change your avatar 2. Post a picture or text post 3. Scan | 1. App - Me - Settings - Profile Settings - Change Avatar 2. App Homepage - Post 3. App Bottom - Third Tab - Post 4. App - Me - Upper Right Corner - Scan | 1. Change your avatar and take a photo when using the capture function 2. Take a photo when posting 3. Scan the QR code to log in via APP | Yes, disabling it will only affect this function and will not affect other functions of the App. |
Photo album (upload pictures) | 1.READ_EXTERNAL_STORAGE 2.READ_MEDIA_IMAGES | 1. Change your avatar 2. Feedback 3. Post a picture or text post 4. Scan | 1. App - Me - Settings - Profile Settings - Change Avatar 2. Feedback: App - Me - Feedback - Add picture 3. App Homepage - Post 4. App Bottom - Third Tab - Post 5. App - Me - Upper Right Corner - Scan | 1. Use album pictures when changing your avatar 2. Submit screenshots when filling in feedback 3. Upload pictures when publishing 3. Scan the QR code to log in via APP | Yes, disabling it will only affect this function and will not affect other functions of the App. |
Storage (saving images) | WRITE_EXTERNAL_STORAGE | 1. Save images when sharing posts | Save images when sharing posts: App posts details - Share - Save images | 1. Save screenshots when sharing posts | Yes, disabling it will only affect this function and will not affect other functions of the App. |
Notifications | android.permission.POST_NOTIFICATIONS | 1. System Notifications | System Notifications: Messages | APP related message pushs | Yes, disabling it will only affect this function and will not affect other functions of the App. |
Network permissions | android.permission.INTERNET | 1. Access the app | Accessing the app: Pop-up when accessing the app for the first time | Enable network traffic usage function for real-time reading and updating | Yes, after disabling, the content of the App cannot be read and updated in real time, and the App cannot be used normally. |
Advertising permissions | com.google.android.gms.permission.AD_ID | 1. Advertisements | Pop-ups on Homepage | Advertising | Yes, disabling it will only affect this function and will not affect other functions of the App. |
We may obtain your personal information from third parties
(1) If you use a third-party platform account to log in (third parties include but are not limited to: Facebook, Twitter, LINE accounts), after you have explicitly authorized the account binding, the third-party platform will synchronize your avatar, nickname, region (if available), and gender (if available) used on that platform with us so that you can log in and use it quickly.
(2) You can use the "Share" button to share content from our platform to third parties (third parties include but are not limited to: Facebook, Twitter, LINE accounts). We need access to the list of mobile apps installed on your device to determine if you have installed the third-party client. We obtain your avatar and nickname associated with the third-party account used at login via third-party authorization services and save this information on our servers. This information is used for managing your account. Unless chosen by you voluntarily or as required by relevant laws and regulations, we will not provide this information externally nor use it for purposes other than this function.
Identity Verification
When you use the Identity Verification feature to apply for verified user status, we may collect your identity information, including your real name, ID card number, passport details, photo, and facial recognition data, to confirm your identity. If you refuse to provide this information, it will not affect other functions.
We reserve the right to employ measures such as composite verification to authenticate your identity based on your mobile phone number, resident identity card, and unified social credit identifier, thereby enhancing the accuracy of verification.
How We Use Your Personal Information
We will use the personal information you authorize, for the purposes and uses specified in this policy, to enable the functionality of our products or services. Please understand that the products or services we offer are continuously updated. Please note that if we intend to use personal information for purposes not specified in this policy, or if we need to collect additional personal information not mentioned herein, we will provide detailed explanations about the purpose, method, and types of information collection through page prompts, interactive processes, website announcements, or other methods and seek your consent separately. Once you agree, such additional information or purposes will be considered part of this policy and will be governed by this policy.
When we collect various types of your sensitive personal information, we will seek your consent again through page prompts, interactive processes, website announcements, or other methods as required by applicable laws, and we will minimize the impact on your personal rights. If we need to collect sensitive personal information not specified in this policy, or use the sensitive personal information already specified for purposes not mentioned, we will also explain in detail through the aforementioned methods the necessity, method, types of information collection, and the impact on your personal rights.
Please be aware that if the information you provide contains personal information of others, you must ensure that you have obtained the lawful authorization of those individuals before providing us with their personal information.
Exceptions with Your Authorization and Consent
In the following situations, we will also collect and use your personal information, but please be fully aware that in these cases, collecting your information does not require your authorization or consent:
(1) When it is necessary to protect the significant lawful rights and interests of your own or others' lives, property, etc., and it is difficult to obtain your consent.
(2) The information collected is information you have disclosed to the public by yourself.
(3) Collecting information from legally publicly disclosed sources, such as lawful news reports, government public disclosures, and other ways.
(4) Necessary for signing or fulfilling a contract at your request.
(5) Directly related to national security, national defense security, public safety, public health, significant public interests, criminal investigations, prosecutions, trials, and judgment enforcement.
(6) Related to fulfilling legal and regulatory obligations and other circumstances prescribed by laws and regulations.
You acknowledge and agree that after collecting personal information, we may use technical means to de-identify the information. De-identified information will not reveal your identity without additional information. In such cases, we may use the de-identified data to analyze our database and utilize it commercially without obtaining further consent from you. All personal information provided by you while using our products or services will continue to be authorized for our use unless you delete it or refuse further collection through your device's system settings.
II. How do we store and protect your personal information
We strive to ensure that the information provided to us is protected, including during transmission and upon receipt. We will implement appropriate administrative, technical, and physical safeguards to protect personal data from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure and access, misuse, and any other unlawful form of data processing. This includes, for example, firewalls, password protection, and permission controls.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee or warrant the security of any information you transmit to us; you do so at your own risk. We also cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your personal data has been compromised, please contact us.
III. Personal information we may share, transfer, or disclose
Share:
Regarding your personal information, we will not share it with any third party without your consent, unless one or more of the following circumstances exist:
(1) Sharing with your consent: We share your personal information with others only after obtaining your explicit consent.
(2) Sharing under legal circumstances: We may share your personal information in accordance with laws and regulations, for the resolution of legal disputes, or as required by administrative or judicial authorities.
(3) Sharing with authorized partners: Some of our services are provided by our partners solely to achieve the purposes stated in this policy. Therefore, to ensure that we provide you with relevant services and enhance your user experience, we may share your personal information with our partners. For example, when you participate in reward activities we offer, we must share your personal information with partners to arrange the issuance of rewards or to have partners provide services. For instance, to handle disputes, manage personal account-related transactions, or when special business circumstances require urgent bulk notifications to users, we need to collaborate with call platforms and share your contact details and notification content to provide customer service.
(4) Necessary sharing with affiliates: To facilitate providing you with consistent services and personalized recommendations, we share personal information among our directly or indirectly held companies or affiliates. However, such sharing is restricted by the purposes stated in this policy. We only share your personal information with our affiliates when necessary and within the constraints of the purposes outlined in this policy. If our affiliates need to change the purpose and method of processing personal information, they will seek your authorization again.
(5) When you have inquiries that require our response, complaints against us, complaints against others, or complaints made by others against you, to protect your legal rights and those of others, we may store your name and contact details, along with the content related to complaints and communications, in a customer service system provided by a third party. This information might also be provided to consumer rights protection departments and other regulatory authorities to promptly resolve disputes, except where explicitly prohibited by laws and regulations.
(6) Other agreements regarding information sharing between you and us.
(7) Collaborating third-party SDK providers: When you use features provided by third parties within the WikiFX APP, we may integrate Software Development Kits (SDKs) provided by these third parties to enable related functionalities. At this time, third-party SDK providers may collect your relevant personal information. We will exercise due diligence and conduct strict security monitoring of the aforementioned third-party SDKs to ensure the protection of personal information.
(8) Third-party account login feature: To provide you with the functionality of logging in using a third-party account, third-party service providers might access necessary device information, network-related information, geographic location, and storage (albums, media, and other files), including data collected while in the background.
(9) Message Push Service: To provide you with message push notifications, third-party push service providers may access your push SDK version number, necessary device information, phone status information, geographic location information, network-related information, and storage (albums, media, and other files), including data collected while in the background, in order to send you information that may be of more interest to you.
(10) Geographic Location Services: To provide you with geographic location services (content recommendations, content posting, editing shipping information during shopping, data editing), third-party geographic location service providers will collect your device information and geographic location information to enable them to push content relevant to your vicinity.
(11) Your personal information may be shared with WikiFX affiliated companies. These affiliated companies may only use your personal information in accordance with this privacy policy. If there is a need to change the purpose or method of processing your personal information, we will seek your authorization and consent separately.
We will only share personal information for legal, legitimate, necessary, specific, and explicit purposes. For the companies, organizations, and individuals with whom we share personal information, we will require them to process the information according to our instructions, this policy, and any other relevant confidentiality and security measures. Additionally, we will fulfill the corresponding legal obligations as required by applicable laws and regulations. For instance, we will inform you of the recipient's name and contact details, the purpose and method of sharing, and the types of personal information shared through page prompts, interactive processes, website announcements or other methods, and obtain your explicit consent; should any of the aforementioned details change, we will seek your consent again.
Transfer:
Without your explicit consent, we will not transfer your personal information to any company, organization, or individual, except in the following cases:
(1) Prior consent has been obtained from you.
(2) The request is initiated by you.
(3) In the event of a merger, division, dissolution, or bankruptcy of the company, personal information may be transferred. In such cases, we will inform you of the name or contact details of the recipient and require that the new entity holding your personal information continues to be bound by this policy. If the recipient changes the purpose or method of processing personal information, we will require them to obtain your explicit consent again.
(4) Other circumstances as stipulated by laws and regulations.
Disclose:
We will only disclose personal information under the following circumstances and with security measures that meet industry standards:
(1) As per your request, we will disclose the information you specify in a manner explicitly agreed upon by you.
Information that you actively share or make public is not restricted by this term.
You should be aware that any information you share can be read, collected, and used by any third party. Please consider carefully the personal information included in the content you publish and disseminate through Zhihu. You fully understand that when you disclose information on your own, Zhihu merely stores content or system logs containing such information but does not proactively identify it as your personal information. As long as you do not delete the information you have publicly posted, it may remain in the public domain indefinitely; in some cases, even if you delete your publicly posted information, it may still be independently cached, copied, or stored by other users or third parties who are not associated with and are beyond the control of Zhihu, or preserved in the public domain by other users or third parties.
Exceptions
In cases that comply with the exceptions for obtaining your consent as described in "Chapter I, Exceptions with Your Authorization and Consent" of this policy, we do not need to obtain your prior consent to share, transfer, or disclose personal information.
Please be aware that in accordance with relevant laws, regulations, regulatory requirements, and our business needs, we may share, transfer, or disclose personal information that has been de-identified or anonymized. Sharing, transferring, or disclosing anonymized personal information, ensuring that the data recipient cannot restore and re-identify the subject of the personal information, does not constitute external sharing, transferring, or public disclosure of personal information. Therefore, we are not required to notify you or obtain your consent separately.
IV. Third-party plug-in (SDK) management
AppsFlyer SDK
Maven ID: com.appsflyer:af-android-sdk
Maven Repository:Maven Central
Personal information involved: Operation records
Purpose of use: Page visits and clicks within the app
Usage scenarios: In-app button clicks, content searches
Partner: AppsFlyer
Collection method: SDK collection
Partner's official website link: https://www.appsflyer.com/
Partner's privacy policy: https://www.appsflyer.com/legal/privacy-policy/
Geetest SDK
Personal information involved: mobile phone number, operating entity
Purpose of use: Provide traffic security protection, behavioral verification of human-machine identification, resist machine traffic attacks, optimize user experience, reduce business losses caused by malicious traffic, and reduce the number of users lost due to cumbersome verification methods.
Usage scenario: SMS verification code confirmation
Partner entity: WUHAN JIYI NETWORK TECHNOLOGY CO., LTD.
Collection method: SDK collection
Partner's official website link: https://www.geetest.com/
Partner's privacy policy: https://www.geetest.com/Private
Easemob SDK
Personal information involved: Notification records
Purpose of use: Get instant communication in a timely manner
Partner entity: Beijing Easemob Technology Co, Ltd.
Collection method: SDK collection
Partner's official website link:https://www.easemob.com/
Partner's privacy policy: https://www.easemob.com/protocol
MobTech ShareSDK
Personal information involved: social platform OpenID, installed application list information, network status, geographic location information, iOS advertising identifier (IDFA), international mobile equipment identity (IMEI), anonymous device identifier (OAID), international mobile subscriber identity (IMSI), Advertising ID, VAID, AAID, system operation information
Purpose of use: To achieve social sharing, third-party login, social sharing, third-party login and push functions
Usage scenario: third-party login and social sharing
Partner entity: Shanghai Youkun Information Technology Co., Ltd.
Collection method: SDK collection
Partner's official website link: www.mob.com
Partner's privacy policy: https://www.mob.com/about/policy
Onesignal SDK
Personal information involved: IP address, mobile device or account ID, device type, operating system type and version, network provider, mobile browser, language settings, time zone, network status type.
Purpose of use: Send push notifications, real-time events, in-app messages
Partner entity: OneSignal, Inc.
Collection method: SDK collection
Partner's official website link: https://onesignal.com/sdk
Partner's privacy policy: https://onesignal.com/privacy_policy
V. Data Security and Retention
In accordance with the law, our legitimate interests, or best business practices, we may retain data for different purposes over various periods of time. Other legal obligations, legal proceedings, and investigations may also require the retention of certain data.
VI. How do you cancel your account
You have the right to apply for account cancellation according to the specified account closure process.
You can navigate to [Me - System Settings - Cancel Account] and select [Apply for Account Cancellation] if you meet the conditions for account cancellation. We will process your cancellation request within 30 days after receiving it and verifying your identity. After the account is canceled, all information in your account will be cleared.
Special Reminder: After canceling the account, you will no longer be able to log in or use any of our products and services with this account, including services in collaboration with third parties within our products and services. We will also terminate all our products and services provided under that account; once the account is canceled, your registration information and rights will be lost, and the account cannot be restored. You will also not be able to retrieve any content or information related to the account; canceling your account may cause many inconveniences for your after-sales or rights protection, so please consider carefully before proceeding and backing up all relevant information and various receipts and documents related to your account on your own.
If you confirm cancelling your account, you are fully aware and confirm that you will no longer possess any rights associated with the account, including but not limited to:
(1) You will no longer be able to log in or use any of our products and services with that account.
(2) All content, information, data, and records associated with the products and services accessed through that account will be deleted or anonymized. You will also no longer be able to search for, access, obtain, use, or retrieve them, including but not limited to account information (avatar, nickname, bio), binding information.
(3) The transaction records of the account will be erased and cannot be restored.
(4) We reserve the right not to provide any services related to the account.
(5) You agree to relinquish any rights associated with the account that were generated but not fully utilized during the use of our products and services through account cancellation, as well as any anticipated future benefits. We will clear all rights under the account, including but not limited to: your unexpired rights, your virtual currency, various status rights you have in different products and/or services, membership services content in various products and/or services that you have purchased but not yet expired, and other rights already generated but not fully consumed or expected future benefits.
Before you apply to cancel your account, to protect your account security and property rights, you must first check and ensure that the account you are applying to cancel meets the following conditions, including but not limited to:
(1) The account was registered through official channels, complies with this specification and relevant regulations, and is your personal membership account.
(2) The cancellation is carried out according to the cancellation process required by us.
(3) There are no pending transactions in the account.
VII. How do we use cookies and other similar technologies
If you accept cookies, we will set or access cookies on your computer and related mobile devices to enable you to log in or use WikiFX services or functions that rely on cookies. We use cookies to provide you with more thoughtful personalized services.
You have the right to accept or refuse cookies. You can refuse cookies by modifying your browser settings or setting it on your mobile device. However, if you choose to refuse cookies, you may not be able to log in or use WikiFX services or functions that rely on cookies.
Information obtained through cookies set by WikiFX will be subject to this policy.
VIII. Protection of Minors
Minors should not access our services, and we do not intentionally collect any personal information from minors. Our website and services are intended only for adults aged 18 and over, and we assume no responsibility for non-compliance with this requirement.
We encourage parents and legal guardians to take appropriate measures to prevent children under the age of 18 from accessing our website without proper permission.
If we become aware that we have received personal information from visitors under the age of 18, we will promptly delete such information and will not use it.
IX. How do we update our privacy policy
To provide you with better services, we will update the terms of this policy based on product updates and relevant legal and regulatory requirements. These updates will form part of this policy. Without your explicit consent, we will not reduce the rights you are entitled to under the currently effective policy.
If there are updates to this policy, we will notify you via APP push notifications or other methods so that you can stay informed about the latest version of this policy.
X. Contact Us
If you have any questions about our privacy and data protection policy or the way your personal information is processed or used in relation to our software applications or website, please contact us at qawikifx@gmail.com. Your request must include your name and any other information necessary for identification, as well as a complete description of your request.