已解決
故意嚴重價格滑落
調解對象 
Exness
調解問題
滑點嚴重
調解要求
賠償
調解金額
$700(USD)
調解時間
16天4小時
調解進度
越南 2024-01-11
經用戶確認，已解決 
Tuấn Trần7114
Tuấn Trần7114越南 2024-01-10
補充資料 
Tuấn Trần7114 
Tuấn Trần7114They just replied me like this and I received a lot of similar emails. and waited a very long time
補充資料
越南 2024-01-10
補充資料 Tuấn Trần7114 
Tuấn Trần7114I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com
Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation. Vietnam's support team works irresponsibly. They just answer to get over it. At the same time but each exchange has a different price, I have full evidence
補充資料
越南 2024-01-10
補充資料 Tuấn Trần7114
Tuấn Trần7114Tôi đã gửi thông tin rất chi tiết về tài khoản của tôi cho nhóm hỗ trợ 24h . Và email đến support@exness.com
Đều không được hỗ trợ . Chỉ nói tôi đợi và không thấy câu trả lời nào khác . Vấn đề là sàn làm giá cháy tài khoản của tôi và tôi muốn được đền bù số tiền tôi bị cháy .
補充資料
塞舌爾 2024-01-09
回復 Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
回復
越南 2023-12-26
補充資料 Tuấn Trần7114 
Tuấn Trần7114tôi muốn được đền bù khoản thiệt hại do sàn gian lận
補充資料
香港 2023-12-27
聯繫經紀人 
WikiFX海外客戶服務
WikiFX海外客戶服務聯繫經紀人
香港 2023-12-27
審核通過 
WikiFX調解中心
WikiFX調解中心審核通過
越南 2023-12-26
開始調解 Tuấn Trần7114 
Tuấn Trần7114故意價格滑點太嚴重，導致投資者燒掉帳戶。雖然其他交易所波動很小。但現在的價格已經瘋了:)）我要怎麼拿回我的錢？兩層樓對比圖
開始調解
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1、以上內容僅代表調解者本人，不代表天眼平台調解立場
2、未經授權，本平台案例禁止任何轉載，違者將被追究法律責任
2、未經授權，本平台案例禁止任何轉載，違者將被追究法律責任
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