1. I got in touch with the NewSolid platform in 2017, and it was normal until 2020. After 2020, the platform address were changed frequently. In 2021, there was restrictions on the channels for deposit and withdrawal and the channel was busy sometimes; 2. At the end of 2021, the platform did not notify customers that the two normal deposit channels. bank cards and Alipay, would be cancelled, and they would directly switch to cryptocurrency deposit and withdrawal channels without permission; 3. The platform address will change frequently from the second half of 2021, until 2022, it often cannot be opened in January of this year; 4. After many searches, I found the official website address, and asked customer service about the change of the address of the platform and the inability to use the normal deposit and withdrawal channels. The reply was that the USDT (cryptocurrency) method was recommended, and it was recommended to download the OKEX wallet, register and use the cryptocurrency wallet, and make a deposit by purchasing cryptocurrency, and the OKEX official website has issued an official announcement of the suspension of withdrawals in October 2020, and the APP has withdrawn from the mainland China, then please answer: 1. What is the purpose to use this APP that has suspended withdrawals? 2. Even if this APP is avaliable, If a registered user binds a bank card in mainland China, even if you withdraw money here, can you still withdraw money from it? Well, the ultimate purpose is obvious. Therefore, I hope to achieve the demand of refunding the deposit amount other than the profit in the account to the bank card bound in the account through rights protection. 5. In order to prevent the account from being liquidated, while waiting for the platform to restore the normal deposit channel, the account is currently locked, and the following is a screenshot of some deposits.