IG

FX2015418810

Turkey

I cannot withdraw my money and they are asking me to pay 375,000 TL again. I just want my money back. They are finding a lot of excuses. 🌲

mehmet ugur

Turkey

I requested a withdrawal from this company about a month ago. I had to pay 4000 dollars for the bill I used. I paid it. They told me that I had to fund the bond again with 4,000 USD because you paid 2 pieces. I jumped up again and requested a withdrawal. This time they want an exchange rate difference of 100,000 TL. Is this legal? If so, this license is legal. What is it for? Please help.

Huỳnh181

Vietnam

I requested a withdrawal from the IG VIP platform and I still haven't received it even though I'm a vip. After the complaint they sent me an email explaining that they would handle the withdrawal and that they had an issue on their platform, they asked me to wait as they would send a notification to all customers cannot withdraw their money. I'm just waiting for your IG VIP help so I can withdraw my money, please.

Ngocha

Vietnam

I have used the IG VIP app to invest since December 28, 2023. After withdrawing money 2 times, the app asked me to upgrade to VIP before I could withdraw again. I deposited money to upgrade VIP but still can't withdraw money. They deducted my points and forced me to deposit more to increase my withdrawal points. Currently it is January 29, 2024

HOÀNG THỊ THƯƠNG

Vietnam

I participated in trading on the IG platform from December 27, 2023 with account number 55565721 with a total deposit of about 12,000usd. Currently my account balance is 35k. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, the third time I withdrew, the platform forced me to deposit money to upgrade to VIP before allowing me to withdraw. I found this extremely unreasonable. Why was my withdrawal limited by such unreasonable regulations? Now I don't have any money to deposit Vip because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. If I don't get it out I will die.

HOÀNG THỊ THƯƠNG

Vietnam

I participated in trading on the IG platform from December 27, 2023, account number 55565721 with a total deposit of about 12,000 USD. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, I withdrew the third time and the platform forced me to deposit VIP money before allowing me to withdraw. I found this extremely unreasonable and cruel. Now I don't have any money to deposit VIP because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. I must get it out.

HOÀNG THỊ THƯƠNG

Vietnam

The first time I withdrew money from the IG platform, it was normal. The third time I withdrew, the platform forced me to deposit VIP money to withdraw. I found this extremely unreasonable. I don't have VIP deposit money, so I can't withdraw money, which means I will lose my account. Please assist me in withdrawing money.

12519

Hong Kong

After waiting for more than a month and no money being withdrawn, the website even threatened to sue me.

12519

Hong Kong

Every time the waiting time for withdrawing money has passed, the withdrawal is not allowed for various reasons.

12519

Hong Kong

After waiting for a month, I still cannot withdraw money, and I can no longer communicate with customer service.

鱼1453

Hong Kong

The withdrawal on September 4th has not arrived in the account, and the problem has not been resolved after contacting customer service for more than 36 hours.

BollinguerBand

Portugal

After opening an account there and submit all the necessary and required documents i received an email saying to be approved i must call IG. After many attempts, i was able to speak with a Spanish representative, and she mentions in order to be approved i need to contact the gentleman Pablo Castrillo. After another session of calls, i finally spoke with him and he mentions i need to send more documents in order to be approved. I confront him replying i have sent all the documents required by your website, to which he replied "my analyst needs more documents". I ask him for information about his analyst, he refused to disclose it. I sent several emails to support i never got an answer!! Finally, i got a rude answer from Pablo which i post here. Finally saying, IG has many factors to be a scam!

胡小卫

Hong Kong

In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.

微微39646

Hong Kong

Freezing fund is needed if I wanna withdraw funds. Hope the problem can be solved asap

旧梦一场

Hong Kong

Looking at the regulated platform, as ordinary people, I believe in the IG platform. From the initial investment of 130,760 yuan to the completion of the operation, ask me to pay money cuz the bank card information is incorrect. At the beginning, I really thought that I had typed it wrong, so as a loyal customer, I chose to believe it unconditionally and paid the money again and again. Finally, the customer service told me that there was no problem, but I still waited 15 days for review. I would like to know if your platform is really not a lie. In the Internet age, what needs to be reviewed takes 15 days. To put it bluntly, it is a lie and no money is drawn. I also hope that the relevant department can help me recover the 1 million I handed in. Thank you.[d83d][de2d][d83d][de2d][d83d][de2d][d83d][de2d]

FX1932652030

Hong Kong

My fund has been frozen. The customer service said paying 30% can help me witdhraw 45,000. This is a trap

瑾三月

Hong Kong

At first I was told that the bank card number was wrong (I checked it twice before I fill it. And why can I hand in a wrong information? It’s the platform’s problem) and I have to pay margin so that the programmer can help me modify the number. Then I was noticed that my credit score was insufficient. What’s the relationship between my information error and credit score? Then, it turned to the tax. The customer service induced me to pay the tax twice. At last, the comprehensive score was reduced because of the payment. So the customer service asked me to deposit. What a rip-off

只想住你心李

Hong Kong

I have already called the police and I don’t know if I can get my principal back. I don't want to eat or drink and was deceived out of $60,000.