Score
IG
United Kingdom|Above 20 years| Benchmark D|https://www.ig.com/en
Website
Rating Index
Benchmark
Benchmark
D
Average transaction speed (ms)
MT4/5
Full License
IG-LIVE2
Capital Ratio
Great
Capital
Influence
AAA
Influence index NO.1
Japan 8.88Benchmark
Speed：AA
Slippage：D
Cost：C
Disconnected：AA
Rollover：A
MT4/5 Identification
MT4/5 Identification
Full License
United KingdomCapital Ratio
Capital Ratio
Great
Capital
Influence
Influence
AAA
Influence index NO.1
Japan 8.88Contact
Licenses
Single Core
1G
40G
1M*ADSL
- The number of the complaints received by WikiFX have reached 26 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
Basic Information
United KingdomA Visit to IG in Australia – No Office Found
The survey team went to Australia to visit broker IG as scheduled, but didn’t find the company at its regulatory address. This denotes that the broker doesn’t have a physical business office at the place. Accordingly, investors are advised to make an informed decision following much deliberation.
AustraliaA Visit to IG in UK - Office Found
The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma
United KingdomA Visit to IG in Dubai UAE -- Office Found
The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.
United Arab EmiratesA Visit to IG in Japan -- Office Confirmed Existed
The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.
JapanA Visit to the Singapore Broker IG
The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.
SingaporeA Visit to IG in Australia – No Office Found
The survey team went to Australia to visit broker IG as scheduled, but didn’t find the company at its regulatory address. This denotes that the broker doesn’t have a physical business office at the place. Accordingly, investors are advised to make an informed decision following much deliberation.
AustraliaA Visit to IG in UK - Office Found
The investigators went to London, UK to visit the foreign exchange broker IG as scheduled, and spotted the broker’s name at its currently registered business address, indicating that the broker has a physical business office here. Unfortunately, the survey personnel were not able to enter the company for a special visit, so the specific scale of its business is unknown. Investors are advised to ma
United KingdomA Visit to IG in Dubai UAE -- Office Found
The investigators went to Dubai, UAE to visit the foreign exchange dealer IG as planned, and found the dealer’s office at its foreign exchange regulatory address. The office location is real. Investors are advised to choose the dealer carefully.
United Arab EmiratesA Visit to IG in Japan -- Office Confirmed Existed
The survey team went to visit the dealer IG in Tokyo, Japan as planned. The dealer’s logo can be found on the publicly displayed address, indicating that the dealer had a real business place. However, the surveyors failed to enter the company for further visit, so the specific scale of the business remained unknown. Please be prudent when trading with this broker.
JapanA Visit to the Singapore Broker IG
The visit by surveyors confirmed the authenticity of IG’s regulatory address. The surveyor was informed from a website that the broker held three full licenses issued by ASIC, FCA and FMA, as well as two retail forex licenses issued by FSA and MAS.Investors are advised to resort to their good judgement after consulting the said above.
SingaporeAccount Information
Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong
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Benchmark
WikiFX Data provideSources
Language
Mkt. Analysis
Creatives
WikiResearchWebsite
Most visited countries/areas
Singapore
United Kingdom
South Africa
ig.com
Server Location
United Kingdom
Most visited countries/areas
United States
Website Domain Name
ig.com
Website
WHOIS.MARKMONITOR.COM
Company
MARKMONITOR INC.
Domain Effective Date
0001-01-01
Server IP
195.234.39.132
Genealogy
VIP is not activated.Company Summary
Company Summary
Company profile
| Basic | Information |
| Registered Country/Region | Cyprus |
| Regulation | ASIC, FSA, DFSA, FCA, NFA, FMA, MAS |
| Founding Time | 1974 |
| Minimum Deposit | $0 |
| Maximum Leverage | 1:30 |
| Minimum Spreads | 0.6 pips on EUR/USD |
| Trading Platform | MT4, IG Proprietary |
| Trading Assets | currency pairs, commodities, indices, stocks, financial spread betting |
| Payment Methods | Bank Wires, ACH, Debit Cards |
| Customer Support | 5 /24 Live Chat, Phone, Emails |
General Information & Regulation
IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). IG was founded in 1974 in London, U.K. is the world's first broker to actually built the concept of financial spread betting that introduced online dealing as early as in 1998. IG headquartered in London (UK) and including operations in the USA, Australia, Japan, New Zealand, registered among European countries and Singapore.
Regulatory Information
IG Markets have 9 entities under stringent regulation in their own jurisdictions:
IG MARKETS LIMITED, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No. 220440
IG AUSTRALIA PTY LTD, authorized and regulated by the Australia Securities and Investment Commission (ASIC), with Regulatory License No.515106
IG Markets Limited, authorized and regulated by the Financial Conduct Authority (FCA), with Regulatory License No.195355
ＩＧ証券株式会社, authorized and regulated by the Financial Services Agency (FSA) in Japan, with Regulatory License No. 9010401051715
IG US LLC, authorized and regulated by the National Futures Association (NFA), with Regulatory License No. 0509630
IG MARKETS LIMITED, authorized and regulated by the Financial Markets Authority (FMA), with Regulatory License No. 18923
IG ASIA PTE LTD, authorized and regulated by the Monetary Authority of Singapore (MAS), with Regulatory License Number Unreleased.
IG Limited, authorized and regulated by the Dubai Financial Services Authority (DFSA), with Regulatory License No. F001780
Pros & Cons of IG
To ensure greater openness and compliance with strict regulations, IG is publicly traded on the Stock Exchange. Low Forex trading fees, a comprehensive teaching center, a wide variety of powerful trading tools, and solid research are just some of IG's many positives as a trading partner.
However, the selection of products available for trade is somewhat restricted, with Forex and CFDs being the primary vehicles for doing so.
some advanatges and disadvantages of IG are listed below:
| Pros | Cons |
| Multiple Regulation | Limited payment methods |
| Wide range of trading assets | Relatively high minimum deposit |
| Low minimum deposit requirement | Conservative leverage in some areas |
| Quality choice of trading platforms, including MT4 | |
| Educational tools for beginner traders | |
| Autochartist signals integrated with the proprietary web-based platform | |
Market Instruments
IG claims that it offers a wide range of tradable financial instruments for global investors, over 18,000 instruments, including Forex, indices, CFDs on stocks, digital cryptocurrencies, options trading for investors to choose from.
Account Types
IG seems only offer a basic account, and this broker requires no minimum initial deposit, which means investors can fund their IG account any money to start trading with this broker. Most other brokers would, in most cases, ask a minimum depsit of $100 ~$200 to open a standard account.
IG Leverage
In accordance with the new ESMA regulation, which tightened the restrictions on trading in Europe, European citizens and residents can now only use a certain multiplier in their transactions. Depending on the specifics of the local regulations, IG trading accounts may be subject to additional ratio restrictions.
So, while European traders are restricted to a maximum leverage of 1:30 on Forex instruments, Australian authorities permit a much higher 1:200 leverage. Check out the table below for a full look at the leverages available for cryptocurrency, commodity, share, and index instruments.
IG Spreads & Commissions
The minimum spread is around 0.6 pips on the EURUSD pair, 0.6 pips for AUDUSD, 0.9 pips for GBPUSD, 0.9 pips for EURGBP, 0.3 pips for spot gold, 2 pips for spot silver, 0.5 pips for emerging market indices, 2.8 pips for Brent crude oil and 2.8 pips for US light crude oil. Stock CFDs commissions: The minimum commission for US stocks is 2 cents per share per side(minimum $15), 0.18% for Hong Kong stocks (minimum HKD15), 0.10% for UK stocks (minimum £10), and 0.08% for Australian stocks (minimum AUD$7).
IG Trading Platform
IG offers traders an award-winning trading platform that makes trading faster and smarter, featuring an online trading platform, a trading app, a tablet app, an MT4 trading platform, and ProRealTime advanced charting. The web-based platform allows traders to open, close, and adjust positions more quickly in just a few seconds, split charts to view the same market in multiple time frames simultaneously, and upgraded smart mode to automatically save trade sizes and stop-loss levels. ProRealTime's advanced charts cover price, volatility, and more than 100 other indicators, allowing you to trade directly from the charts, including setting buy and sell orders.
Trading Tools
Additionally, all IGs platforms are enhanced with 18 free add-ons and indicators, Autochartist, technical analysis tools, and a free VPS for an expert advisor, and a range of small detailed settings that enhances trader deal.
Deposit & Withdrawal
You won't have to worry about meeting any sort of minimum deposit or paying any sort of transfer charge. However, before you start trading, you should check the deposit requirements and margin for the instruments you plan to use.
Since there are a variety of deposit options, a trader may select the one that works best for them in terms of initial trading fees and get started trading practically immediately. In addition, double-check the availability of this and any other feasible alternatives in your area.
Major debit/credit cards,
bank transfer,
using the PayPal system,
Skrill or Neteller
Customer Support
IG customer support services can be reached through several methods, including live chats, social media, available on Phone 24h . Traders absolutely covered by responses to queries in different languages, since the variety of offices truly represents all variety of nationalities and countries.
Educational Resources
In addition to its many other benefits, IG's dedication to its clients' success shines through in the form of IG Academy's free trading classes, webinars, and other resources. You'll discover everything you need to get started trading with IG, thanks to the company's extensive educational resources that boost trading potential, allow you to improve your abilities if you already have them, and provide you with help at the beginning.
Being one of the largest firms in the world, IG makes substantial investments in the training of traders and other interested parties through its IG Academy, which is an integral part of its global offering. To ensure that its traders are well-educated, IG often hosts Live Seminars with prominent figures in the industry.
Keywords
- Above 20 years
- Regulated in Australia
- Regulated in United Kingdom
- Regulated in Japan
- Regulated in New Zealand
- Regulated in Singapore
- Regulated in United Arab Emirates
- Regulated in South Africa
- Regulated in Germany
- Market Making(MM)
- Retail Forex License
- Straight Through Processing(STP)
- Financial Service Corporate
- Investment Advisory License
- Common Financial Service License
- MT4 Full License
- Global Business
- Suspicious Overrun
- High potential risk
| Quick IG Review Summary | |
| Founded in | 1974 |
| Registered in | United Kingdom |
| Regulation | ASIC, FCA, FSA, FMA, MAS, DFSA |
| Market instruments | 17,000+, forex, indices, shares, commodities, cryptocurrencies |
| Demo Account | ✅($20,000 virtual funds) |
| Min Deposit | $0 |
| Leverage | Up to 1:400 |
| EUR/USD Spread | From 0.6 pips |
| Trading platform | L2 dealer, ProRealTime, MT4, TradingView |
| Copy Trading | ✅ |
| Payment Method | Credit/debit cards, bank transfer |
| Customer Service | 24 hours a day, except 6 am - 4pm on Saturday (UTC+8) - live chat |
| Regional Restrictions | USA |
General Information
IG is a UK-registered company and regulated by multiple international financial bodies, including the ASIC, FCA, FSA, FMA, MAS, and DFSA. It offers access to a 17,000+ markets, including forex, indices, shares, commodities, and cryptocurrencies. The company provides multiple trading platforms, including L2 dealer, ProRealTime, MT4, and TradingView.
What Type of Broker Is IG?
IG is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, IG acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of offering leverage.
However, this also means that IG has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interest of their clients. It is important for traders to be aware of this dynamic when trading with IG or any other MM broker.
Pros and Cons of IG
Pros:
- Wide variety of markets and instrument options
- Intuitive and customizable trading platforms
- Access to advanced technical analysis and charting tools
- Multilingual, multi-channel customer service
- Demo account with virtual financing of $20,000
- No minimum deposit requirement for real accounts
- Leverage up to 1:400
Cons:
- Fees and costs may not be clearly specified
- Withdrawal of funds is not clearly specified
- The minimum transaction amount is high for some markets
- Credit card deposit fees are high compared to other brokers
Is IG Legit?
Yes. IG is currently regulated by multiple regulatory authorities, including ASIC (Australia), FCA (UK), FSA (Japan), FMA (New Zealand), MAS (Singapore), and DFSA (UAE).
| Regulated Country | Regulator | Regulated Entity | License Type | License No. |
 | Australia Securities & Investment Commission (ASIC) | IG AUSTRALIA PTY LTD | Market Making (MM) | 515106 |
 | Financial Conduct Authority (FCA) | IG MARKETS LIMITED | Market Making (MM) | 195355 |
 | Financial Services Agency (FSA) | ＩＧ証券株式会社 | Retail Forex License | 関東財務局長（金商）第255号 |
 | Financial Markets Authority (FMA) | IG AUSTRALIA PTY LTD | Straight Through Processing (STP) | 684191 |
 | Monetary Authority of Singapore (MAS) | IG ASIA PTE LTD | Retail Forex License | Unreleased |
 | Dubai Financial Services Authority (DFSA) | United Arab Emirates | Retail Forex License | F001780 |
Market Instruments
IG offers access to 17,000+ markets, covering forex, indices, shares, commodities, and cryptocurrencies.
| Tradable Instruments | Supported |
| Forex | ✔ |
| Shares | ✔ |
| Indices | ✔ |
| Commodities | ✔ |
| Thematic and basket | ✔ |
| Options | ✔ |
| Futures | ✔ |
| Spot | ✔ |
| Cryptocurrencies | ✔ |
| Bonds | ❌ |
| ETFs | ❌ |
| Mutual Funds | ❌ |
Account Type
IG offers a single live account withno minimum deposit required. Aside from live accounts, demo accounts are also available.
IG's demo account is a very useful tool for beginner traders, as it allows them to trade in a safe and risk-free environment. With IG's virtual funding of $20,000, traders can practice and hone their trading skills without risking their capital. In addition, the IG demo account provides access to the trading platform and all the instruments and tools available in the live account, allowing traders to familiarize themselves with the platform and test different trading strategies.
Leverage
As for the maximum leverage dimension at IG, the company offers a maximum leverage of up to 1:400. This means that traders can open positions that are 400 times larger than their available capital. Leverage can be a powerful tool for experienced traders, as it allows them to earn higher profits with limited capital. However, it can also significantly increase the risk of loss and it is important that traders fully understand the risks and limitations of leverage before using it.
Spread and Commission
In terms of costs, IG offers competitive, with EUR/USD spread starting from 0.6 pips. However, there is not much information available on commissions, which may create uncertainty for some traders. In addition, it is important to note that costs may be higher in less liquid markets or with lower trading volume.
Trading Platform
IG offers various trading platforms to meet the needs of different types of traders.
The web-based platform is intuitive and easy to use, although it may be less customizable than other platforms.
They also offer MetaTrader 4, a popular and well-known platform in the forex industry.
For experienced traders, L2 Dealer offers a wide range of advanced tools and functionalities. However, this platform can be more complicated for beginner traders.
Mobile apps are available for iOS and Android, allowing traders to trade on the go.
Deposit and Withdrawal
The minimum deposit for card payment is $50, and no minimum deposit required for Bank Transfer.
Deposit options including immediate credit/debit card transactions upon card registration, with up to five cards permissible per account.
For Hong Kong clients, cost-free FPS transfers in HKD are available and usually clear within one business day.
Bank transfers are also supported. Always include your account ID as a reference to ensure prompt and accurate allocation of funds.
However, fees of 1% are charged on Visa deposits and 0.5% on Mastercard deposits.
Unfortunately, there is no detailed information on withdrawal of funds, which may be a drawback for some customers.
IG Markets enables convenient funding through its mobile app, accessible under the 'add funds' section for both iPhone and Android users. Additionally, transfers can be made via Wise (formerly TransferWise), though users should check for any associated fees as IG Markets is not affiliated with Wise. For Wise transfers, proof of transaction and account details may be required.
Conclusion
In conclusion, IG is a well-established and regulated trading platform that offers a wide variety of financial instruments, an intuitive web platform and access to MetaTrader 4 and L2 Dealer. Although its demo account offers generous virtual funding, information on live accounts is limited. Multilingual customer service is available through multiple channels. However, there is very limited information on deposit and withdrawal.
Frequently Asked Questions (FAQs)
What is the minimum deposit required to open an account with IG?
No minimum deposit requirement.
What deposit methods are accepted on IG?
IG accepts deposits through credit/debit cards and bank transfers.
What is the maximum leverage offered by IG?
1:400.
What trading platforms does IG offer?
IG offers L2 dealer, ProRealTime, MT4, and TradingView.
Risk Warning
Trading online carries inherent risks, including the potential loss of invested capital. It may not be suitable for all traders or investors. It's essential to understand and acknowledge these risks before engaging in online trading.
News
News IG Group to Shut Down IG Community by February 28, 2025
IG Group announces the closure of its IG Community on February 28, 2025, promising a future platform better suited for traders' needs.
2025-02-14 13:42
News Top Regulated Forex Brokers with Prop Trading Options
Know the top regulated Forex brokers offering prop trading options. Learn about challenges, psychology, and the best programs for trading success.
2025-02-03 17:35
News IG Japan Extends US Stock CFD Trading Hours in 2025
IG Securities Japan extends US stock CFD trading hours to 6:00 PM–10:00 AM starting January 2025. View the complete list of 30 stocks and important trading updates!
2025-01-21 15:17
News IG Group Enters Direct Investment Market with £160 Million Freetrade Buyout
IG Group, a prominent global financial trading and investment company, has announced its acquisition of Freetrade, a commission-free investment platform, for £160 million. The deal, funded through IG’s existing capital resources, marks a strategic move to expand its footprint in the United Kingdom.
2025-01-17 22:11
News IG Launches morning show called "Trade Live with IG"
IG recently launched a new morning show titled "Trade Live with IG." This show aims to provide viewers with real-time market analysis, expert insights, and trading strategies to help them navigate the financial markets effectively.
2024-09-05 14:00
News IG Replaces PayPal with Apple Pay for UK Users
IG replaces PayPal with Apple Pay for UK users following FCA discussions, ensuring instant transactions and high authorization rates for a smooth experience.
2024-08-06 18:18
Review 51
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FX3418453235
Indonesia
I cannot withdraw funds. Rp 42,000,000 is forfeited. When I wanted to withdraw, there were many reasons given.
Exposure
In a week
FX2015418810
Turkey
I cannot withdraw my money and they are asking me to pay 375,000 TL again. I just want my money back. They are finding a lot of excuses. 🌲
Exposure
2024-09-19
mehmet ugur
Turkey
I requested a withdrawal from this company about a month ago. I had to pay 4000 dollars for the bill I used. I paid it. They told me that I had to fund the bond again with 4,000 USD because you paid 2 pieces. I jumped up again and requested a withdrawal. This time they want an exchange rate difference of 100,000 TL. Is this legal? If so, this license is legal. What is it for? Please help.
Exposure
2024-03-22
Huỳnh181
Vietnam
I requested a withdrawal from the IG VIP platform and I still haven't received it even though I'm a vip. After the complaint they sent me an email explaining that they would handle the withdrawal and that they had an issue on their platform, they asked me to wait as they would send a notification to all customers cannot withdraw their money. I'm just waiting for your IG VIP help so I can withdraw my money, please.
Exposure
2024-02-04
Ngocha
Vietnam
I have used the IG VIP app to invest since December 28, 2023. After withdrawing money 2 times, the app asked me to upgrade to VIP before I could withdraw again. I deposited money to upgrade VIP but still can't withdraw money. They deducted my points and forced me to deposit more to increase my withdrawal points. Currently it is January 29, 2024
Exposure
2024-01-30
HOÀNG THỊ THƯƠNG
Vietnam
I participated in trading on the IG platform from December 27, 2023 with account number 55565721 with a total deposit of about 12,000usd. Currently my account balance is 35k. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, the third time I withdrew, the platform forced me to deposit money to upgrade to VIP before allowing me to withdraw. I found this extremely unreasonable. Why was my withdrawal limited by such unreasonable regulations? Now I don't have any money to deposit Vip because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. If I don't get it out I will die.
Exposure
2024-01-20
HOÀNG THỊ THƯƠNG
Vietnam
I participated in trading on the IG platform from December 27, 2023, account number 55565721 with a total deposit of about 12,000 USD. I tried withdrawing a small amount of money on the IG 2 platform for the first time and it worked. When I made a profit, I withdrew the third time and the platform forced me to deposit VIP money before allowing me to withdraw. I found this extremely unreasonable and cruel. Now I don't have any money to deposit VIP because the deposit amount is too high, higher than the capital I deposited, so I can't deposit money to withdraw money, which means I will lose my entire account. Please assist me in withdrawing money. I must get it out.
Exposure
2024-01-19
HOÀNG THỊ THƯƠNG
Vietnam
The first time I withdrew money from the IG platform, it was normal. The third time I withdrew, the platform forced me to deposit VIP money to withdraw. I found this extremely unreasonable. I don't have VIP deposit money, so I can't withdraw money, which means I will lose my account. Please assist me in withdrawing money.
Exposure
2024-01-18
12519
Hong Kong
After waiting for more than a month and no money being withdrawn, the website even threatened to sue me.
Exposure
2023-12-15
12519
Hong Kong
Every time the waiting time for withdrawing money has passed, the withdrawal is not allowed for various reasons.
Exposure
2023-12-14
12519
Hong Kong
After waiting for a month, I still cannot withdraw money, and I can no longer communicate with customer service.
Exposure
2023-12-14
鱼1453
Hong Kong
The withdrawal on September 4th has not arrived in the account, and the problem has not been resolved after contacting customer service for more than 36 hours.
Exposure
2023-09-06
BollinguerBand
Portugal
After opening an account there and submit all the necessary and required documents i received an email saying to be approved i must call IG. After many attempts, i was able to speak with a Spanish representative, and she mentions in order to be approved i need to contact the gentleman Pablo Castrillo. After another session of calls, i finally spoke with him and he mentions i need to send more documents in order to be approved. I confront him replying i have sent all the documents required by your website, to which he replied "my analyst needs more documents". I ask him for information about his analyst, he refused to disclose it. I sent several emails to support i never got an answer!! Finally, i got a rude answer from Pablo which i post here. Finally saying, IG has many factors to be a scam!
Exposure
2021-06-25
胡小卫
Hong Kong
In September this year, she (Mr. Football) joined me on WeChat through the Lanxi Chefs Exchange Group. I added her (Mr. Chef) as my friend on October 31st. She was cheated by a foreign exchange trading network platform. At first, I saw her. The foreign exchange sent by Moments is making money, and there is a mentality to try. The other party said that investing 20,000 to 50,000 is enough to earn 3 to 5 times the principal, and the profit is a 10% commission paid to their company, so I will invest 50,000. Therefore, through the introduction, she gave me a download platform, which can transfer funds to private accounts. I asked her customer service department that the charging channel is under maintenance. At around 3 pm on December 21st, use our designated chat tool. Hey, I bought pound and dollar fluctuations with other coaches. The time is the 60s. I did not follow up in the middle of the round and said I wanted to make up 74700. So I said I had no money, and the other party told me that she helped me. Can you borrow money? The next night, she said that she lent me 25,000 yuan and I personally collected 50,000 yuan. Starting from the evening of the 22nd of the second round of data calculation, I don't know why two wrong rounds were performed, but the data did not match, and I had to say it again. This time I didn’t have any money, nor did I have money to cover the position, so I went to withdraw the next day and found that the fund account was frozen. I contacted the customer service, and the customer service said that as long as there is money, if the payment has been made in full and not frozen, you can withdraw cash. . The other party contacted her and she said it was to help me find a solution. Their team borrowed another \25,000 and helped me recharge. I added 37,550 yuan myself. After turning in the frozen funds, I went to withdraw cash, but I still could not withdraw cash. The customer service department stated that this was due to credit score.
Exposure
2021-02-11
微微39646
Hong Kong
Freezing fund is needed if I wanna withdraw funds. Hope the problem can be solved asap
Exposure
2021-01-09
旧梦一场
Hong Kong
Looking at the regulated platform, as ordinary people, I believe in the IG platform. From the initial investment of 130,760 yuan to the completion of the operation, ask me to pay money cuz the bank card information is incorrect. At the beginning, I really thought that I had typed it wrong, so as a loyal customer, I chose to believe it unconditionally and paid the money again and again. Finally, the customer service told me that there was no problem, but I still waited 15 days for review. I would like to know if your platform is really not a lie. In the Internet age, what needs to be reviewed takes 15 days. To put it bluntly, it is a lie and no money is drawn. I also hope that the relevant department can help me recover the 1 million I handed in. Thank you.[d83d][de2d][d83d][de2d][d83d][de2d][d83d][de2d]
Exposure
2021-01-08
FX1932652030
Hong Kong
My fund has been frozen. The customer service said paying 30% can help me witdhraw 45,000. This is a trap
Exposure
2020-12-29
瑾三月
Hong Kong
At first I was told that the bank card number was wrong (I checked it twice before I fill it. And why can I hand in a wrong information? It’s the platform’s problem) and I have to pay margin so that the programmer can help me modify the number. Then I was noticed that my credit score was insufficient. What’s the relationship between my information error and credit score? Then, it turned to the tax. The customer service induced me to pay the tax twice. At last, the comprehensive score was reduced because of the payment. So the customer service asked me to deposit. What a rip-off
Exposure
2020-09-18
只想住你心李
Hong Kong
I have already called the police and I don’t know if I can get my principal back. I don't want to eat or drink and was deceived out of $60,000.
Exposure
2020-08-22
余生安好
Hong Kong
Both the withdrawal and service are unavailable! After paying the margin, rollover and handling fee, I was even asked to pay margin to Citigroup. Why I need to pay for it since I haven’t deposit fund through it. Is it legit? The withdrawal is yet to be received, albeit successful process.
Exposure
2020-06-21