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HLHN
Vietnam
On 07/03, I opened an investment order on the platform, but the system notified me that the investment order was faulty and rejected. I checked my active orders and found that there was no active order. After about 30 seconds, the system automatically re-entered the previous rejected orders. I tried to close the order, but the system did not allow it and displayed an error message "operation error" without closing my investment order. I reset the website to check again, but the website reported a system error and I couldn't log in to my account. I checked my network connection and everything was normal. I could still browse other websites or access YouTube as usual. After 30 minutes, I was able to access the platform's website again and found that all my previous orders had been executed and all of them were burned. I reported the issue to the platform, but they tried to delay the process and denied responsibility, claiming that it was my fault. The platform also engages in price manipulation, and the charts on the platform are not accurate. Everyone should be cautious before trusting this investment platform!!!!
Exposure
03-17
FX2805511133
Taiwan
I deposited a total of $18,695 on this platform and my total capital grew to $179,115. After withdrawing $4,000 initially, I applied to withdraw $10,000 a week later but was blocked. The company claimed they needed to conduct an investigation. The final conclusion was that I engaged in violations. I used my phone and only operated on MT4 using the ICT strategy, but FxT accused me of using prohibited techniques to make such profits and refused to pay out my earnings. I requested the return of my principal before discussing profit margins, but they also refused to communicate with me, withholding my principal and forcing me to sign unfair and unreasonable terms before they would agree to return the principal. Please consider carefully before using this platform to avoid being scammed. Large sums of money cannot be withdrawn, and there are complaints on FPA and other forums about being unable to withdraw funds. Attached are my statements and the documents they forced me to sign. I have repeatedly requested that they provide records of the alleged rule-breaking trades, including time, price points, position sizes, etc., but they have failed to provide any such information and even avoided discussing it.
Exposure
03-01
FX2805511133
Taiwan
My account was activated in November 2023. Initially, I lost a lot of money, depositing about $18,700 USD. My trading was inconsistent, mostly losing with few wins, and I rarely made withdrawals because I would lose all funds before having a chance to withdraw. In November 2024, my investment skills improved along with favorable market conditions, and my investments went smoothly. From $200, by December 5th, 2024, my account balance had accumulated to $170,000 USD. I made a small withdrawal of $2,000 USD. Later, when I first applied for a withdrawal of $10,000 USD, the company's risk control department asked me to submit a video holding my ID card. This information had already been provided at the time of account opening along with proof of address. After a day of slow review, on December 6th, they changed their stance saying it did not comply with investment regulations and the company refused to pay any balance and froze my account. Can a regulated company just freeze user funds at any time?
Exposure
2024-12-08
Qasim5341
Pakistan
They freez my account without any reason its scam be aware
Exposure
2023-10-22
FX6394545322
Vietnam
My name is : Pham Ngoc.Thach Email : thachpham709@yahoo.com. Number of mt4 opened at fxtrading : 889368. I have deposited 15,419$, traded more than 200 lots of beneficial foreign currencies profit reached $ 34,517, as of today June 23, 2023 after 1 month of trading my mt4 account has $ 50,936, specifically as follows: On May 23, 2023 I have deposited $ 10,000 for trading Up to date 6/6/2023 due to a lot of negative order status, I have added $ 5419 to keep the order from being stopped out and continue to trade until June 15, 2023, then close order and make a profit of $ 34,517 , total assets are $ 50,936 is available on mt4. Until 15/03/2023 I made a withdrawal order but news exchange was maintaining, system could not execute withdrawal order. Until June 16, June 19, June 20, 20/ 6, 21/6, 23/6 I kept making withdrawal orders but they were all rejected. I contacted William Vo who is my account manager to ask why fxtrading canceled my withdrawal order, I got William Vo's withdrawal order. And fxtrading floor said to KYC new account for withdrawal (while I already KYC the account at the time of account opening) so I did. And emailed KYC document to exchange and it was approved. But after KYC. The account has been verified by exchange without any problem, fxtrading side sent me an email to withdraw only deposit, but profit I can't withdraw because of policy violations, I asked if I violated anything, then let me know. But the floor is silent and unresponsive I don't understand why my account is so unreasonable, after many times I email and livechat but it still doesn't solve. So far is June 27th, fxtrading still not paying me. Until June 28, fxtrading deleted money in my mt4 account.
Exposure
2023-07-05
ojith
Sri Lanka
I have been trying to withdraw the profit that i made during the trading. it's been now three days. the request is still on the pending state. When i try to contact the customer support they say to wait until next week. Then i try to contact the so called account manager that was assign to me. she was not even reply to any of my follow up emails.(annie.zhang@fxtrading.com), When i ask from her for the time frame to complete my request or her contact number so that i can discuss my problem with he/she. I think they will let you withdraw first transaction so that you will starting to trust them. but after that they will made excuses when you apply for a withdrawal. As i have attached in the screenshot i have all the rights to withdraw my money. Poor customer service, bad client service
Exposure
2023-06-16
FX2924533064
Ukraine
I can’t withdraw my own money. They deleted my profit and they told they will give my initial deposit after 2 weeks, I have been waiting 1 month. They locked my account and client portal. Please do not deposit here , you can’t get your deposit even.
Exposure
2023-03-09
tcforfh
United Arab Emirates
I have trading Account 886167 Deposit $4500 But they give me $3005 I need my money to be deposited correctly , they don’t give help for me , very disappointed about the service, found is not safe. 5 working days not solve this small issue, don’t trust this broker. Not professional at all . You don’t get any assistance if you need help
Exposure
2023-03-08
丁先生6441
Taiwan
The trader found by the Taiwan agent maliciously caused a loss and then disappeared. It is suspected that the trader used his own account to hedge and absorb investors' funds and then ran away with the money. More than one person was victimized
Exposure
2022-11-30
黃冠仁
Taiwan
It required several fees such as taxes and margins. But I was still unable to withdraw. They did not reply me.
Exposure
2021-09-25
FX3622769017
Taiwan
I paid the taxes but they rejected my withdrawal. Income tax hedging fee paid on September 2 Notice to pay handling fee on September 6 Payment of handling fee on September 8 Notice to pay profits tax on September 10 Profits tax was paid on September 10 Profits tax payment failed to pass the review on September 13, so I need to hedge It was agreed on September 13 that as long as the profit tax hedging fee is paid on September 14, the platform will compensate me 10 times the payment fee if I do not receive the payment on September 17 and September 20 Profits tax hedging fee paid on September 13 Notice on September 15 requires the payment of profits tax hedging fee for the second time. Is it still reasonable? Please help me.
Exposure
2021-09-17
FX3958196252
Australia
Used to be named RubixFX, another scam company. They changed name after scamming customers of all money.
Exposure
2021-06-14
蔡宗儒
Taiwan
Have to pay a 20% tax within seven days. More 3% should be paid daily if the tax is delayed. And the money can not be deducted from your account balance
Exposure
2021-06-11
FX9249431162
Taiwan
They claimed that they didn’t receive the taxes I paid... And I have to pay it again...
Exposure
2021-05-25
FX9209504982
Taiwan
The tax to be paid is not notified at the beginning, and there will be a second time if it is paid once. The fund has been deducted once the 12% tax is paid, and another 18% tax will be applied.
Exposure
2021-03-26
Nguyễn Công Lâm10506
Vietnam
There are so many victims like me
Exposure
2021-01-06
FX1688756323
Taiwan
The address which he gave me is false
Exposure
2020-11-15
Phuc Le
Vietnam
Deposit withdrawal and market execution candle stick chart is amazing but commission for us oil gold and crypto is not reasonable.
Neutral
2024-05-16
visit quintelintelligenceltd3746
Australia
Honestly one of the worst companies I have ever dealt with. Profitable orders are vanished and the company steals your money. When I talk to support about it, even the bot is better than the live chat agent. Reputable sources recommended ~~PEEB.FAN for their excellent recovery service and it was beautiful
Neutral
2023-12-22
Seraphina
Malaysia
FXTRADING.com seemed promising when I first signed up. The platform is neat and the trade execution is fast. However, the lack of customer service responsiveness is a letdown. I have needed assistance with technical issues a couple of times and had to wait a considerable amount of time for a response. Also, there is a limited choice of financial instruments to trade with - not just forex, but across the board. It's a decent platform for beginners, but if you're experienced and looking for more variety, you might want to look elsewhere.
Neutral
2023-11-30