General Information
Initially established in 1843, Degussa AG (Germany) is a name in the history of the German gold market, manufactured gold bars for more than 150 years. The company also manufactured gold bars thorough its LBMA-accredited subsidiaries in other countries in other countries, such as Netherlands, Brazil, Singapore and Canada. The Industry Collection acquired a representative range of the company bars in 1994. In 2003, the Umicore Group acquired the Degussa AG precious metals unit, which has been part of the OM group Inc from 2001 to 2003. Umicore continued to issue Degussa-branded gold bars until the end of 2005, when the bars were re-branded with the Umicore official stamp. In 2011, Degussa-branded gold bars were once again made available to the public, when Degussa Goldhandel GmbH, a private trading company in Germany, acquired the name “Degussa” and the world-renowned “Sun and Moon” motif.
Pros and Cons
DEGUSSA offers a wide range of trading instruments, providing customers with diverse investment options. They are known for their precious metals, and they also provide storage facilities, allowing customers to securely store their precious metals. Their gold saving plan offers a convenient and systematic way to accumulate gold over time. With their 24/7 online shop, customers have the flexibility to make purchases at any time. DEGUSSA also offers diverse payment options, making transactions convenient for customers.
However, it's important to note that DEGUSSA currently operates without valid regulation, which may raise concerns for some customers. The trading hours for their branches are limited, which could be inconvenient for those who prefer in-person transactions. DEGUSSA's educational resources are relatively limited, potentially impacting customers seeking extensive information and guidance in their investment journey.
Gold Saving Plans
Degussa provides three gold savings plans, including Degussa Gold Savings, Degussa Store Savings, Degussa Gold Subscription.
Degussa Gold Savings
With every payment you make, you acquire co-ownership of Degussa gold bars in the collection warehouse at particular favorable prices. If necessary or if the market is favorable, you can sell parts of it back to this company.
Degussa Store Savings
With this plan, you can choose a gold bar or a gold coin as your savings goal and acquire pro rata co-ownership with each payment. For saved pieces, this company will continue to take over the safe storage.
Degussa Gold Subscription
With this plan, you can choose a bar or a gold coin as your savings goal and acquire pro rata co-ownership with each payment. You can have saved items delivered your pick them up from this company.
Some features of Degussa Gold Savings include the following:
No closing or savings plan maintenance fees
Collective storage of savings plan holding free of charge
No minimum term, cancellable daily
14-day right of withdrawal after conclusion of contract
Saving amounts of €50 or more per month is recommended
Special payments are possible
Ship Methods
Ship methods varies depending on the net value of goods:
1. Net value of goods up to €500-The delivery takes place within around 2-5 working days after the payment confirmation by this companys shipping service provider to the agreed address (private apartment or company) by handing it over to a receptionist found there (no packing station, post box, or similar). The shipping costs for this shipping method are €12.90.
2. Net value of goods from €500.00 to €2,500.00-The delivery takes place within around 2 to 5 working days after the payment confirmation by this companys shipping service provider to the agreed address (private apartment or company) by handing it over to a receptionist found there (no packing station, post box or similar). The shipping costs for this shipping method are same as the first one, at €12.90.
3. Net value of goods from €2,500.00 to €5,000.00-the delivery takes place around 2-5 working days after the payment confirmation by personal delivery to you. If you would like a specific delivery date (Monday-Friday), you need to inform this company by email after you have received your order confirmation. The delivery will then take place on the agreed day. The shipping costs for this shipping method are also €12.90.
4. Net value of goods from €5,000.00-The delivery takes place after around 4 working days after the payment confirmation with a value courier. An employee of the value courier company will contact you by telephone within 3 working days to arrange a suitable delivery date (morning/afternoon) and any further details. Delivery is by value courier from Monday to Friday. Delivery is agreed with you by telephone. The shipping costs for this shipping method are €24.95.
How to open an account？
Here are the steps to open an account with DEGUSSA:
Visit the official DEGUSSA website and locate the profile icon in the top right corner.
2. Click on the “Sign up now” option.
3. Fill in the necessary personal details, such as your full name, date of birth, and email address. Choose a strong and secure password for your account. Complete the process by entering the provided captcha verification code.
4. After completing the above steps, your personal account with DEGUSSA will be successfully registered.
Payment Methods
The payment of the purchase price and the additional costs takes place free of charge in advance. Clients can transfer the full invoice amount to the following bank account within 3 working days of receipt of the order confirmation:
Account Holder: Degussa Sonne/Mond Goldhandel GmbH Bank: DZ Bank
SWIFT-BIC: GENPDEFF701
IBAN: DE52 7016 0000 0010 1360 68
Opening Hours
Degussas branches are available on Monday to Wednesday, and Friday: 10.a.m to 5 p.m. and its online shop is available around the clock on Monday to Sunday.
Customer Support
Clients with any inquiries about this companys prodcuts and services can get in touch with it through the following contact channels:
Telephone: 069 860068-200
Email: shop@degussa-goldhandel.de
Service Hours: Mon., Tues., Wed., Fri. 9 a.m. - 5 p.m. | Thursday 9 a.m. to 6 p.m
Or you can also keep up with this company on some social media platforms, which include Twitter, Facebook, Instagram, and Youtube.
Trading Methods
DEGUSSA offers a variety of trading methods for purchasing precious metals. DEGUSSA provides branches and purchase centers where experts are available to offer information and guidance. Customers can access a wide range of products, including Degussa bars and bullion coins, providing diverse choices to meet their preferences.
Trading hours are designed to accommodate various schedules. The branches operate from 10:00 AM to 5:00 PM on Mondays to Wednesdays, and Fridays, with extended hours until 6:00 PM on Thursdays. Additionally, the online shop is accessible around the clock, allowing customers to conveniently browse and make purchases at any time.
Flexible payment methods are offered to cater to individual preferences. Customers have the option to pay in cash or by debit card with a PIN, facilitating immediate possession of the purchased precious metals. Alternatively, those who prefer bank transfer payment can collect their goods after the payment has been received and processed.
Customer Support
DEGUSSA provides customer support to assist you with inquiries or concerns. Their dedicated support team is available to assist you during the following hours:
Monday to Wednesday and Friday: 9:00 AM to 5:00 PM
Thursday: 9:00 AM to 6:00 PM
You can reach their customer support through the following channels:
Free Information Hotline: 0800-1 88 22 88
Information and Ordering Hotline: 069 860068-440
Ordering Email: bestellung@degussa-goldhandel.de
Educational Resources
DEGUSSA provides educational resources to keep individuals informed about the world of precious metals. These resources aim to offer objective insights and practical tips to investors, savers, and collectors.
The Precious Metals News section serves as source of information on current developments in the precious metals market. Regular updates provide readers with understanding of the industry's latest happenings. Additionally, practical tips are shared to assist individuals in making informed decisions regarding their investments, savings, and collections.
To further enhance market knowledge, DEGUSSA Chief Economist Dr. Thorsten Polleit diligently monitors market trends and important decisions in business and politics. His analyses are published every two weeks in the Degussa Market Report. This report provides insights into the market's dynamics and helps individuals stay up-to-date with relevant information. Moreover, for added convenience, the Market Report is also available as a podcast, offering an accessible format for individuals to stay informed on the go.
Conclusion
In conclusion, DEGUSSA is a provider in the precious metals market, offering a wide range of trading instruments such as gold, silver, platinum, and numismatic coins. They provide storage facilities and a convenient gold savings plan, catering to the diverse needs of investors. With their 24/7 online shop and diverse payment options, DEGUSSA ensures accessibility and convenience for customers. However, it is important to note that DEGUSSA currently lacks valid regulation. Additionally, their educational resources are relatively limited.
FAQs
Q: What types of precious metals does DEGUSSA offer？
A: DEGUSSA offers a wide range of precious metals including gold, silver, platinum, and numismatic coins.
Q: Can I store my precious metals with DEGUSSA？
A: Yes, DEGUSSA provides storage facilities for customers who want to securely store their precious metals.
Q: How can I purchase precious metals from DEGUSSA？
A: You can purchase precious metals from DEGUSSA through their online shop, branches, or via their gold savings plan.
Q: What payment options are available when buying from DEGUSSA？
A: DEGUSSA offers diverse payment options including cash, debit card with PIN, and bank transfer.
Q: Is DEGUSSA regulated？
A: No, DEGUSSA is currently not under valid regulation.
Q: Does DEGUSSA provide educational resources for investors？
A: Yes, DEGUSSA offers educational resources such as precious metals news and market reports to keep investors informed about the latest developments in the precious metals market.
