Resolved
The platform used my account to place more than 100 orders, which led to 1 150 thousand dollars loss.
Object 
MultiBank Group
Issue
Others
Requirement
other
Amount
$150,000(USD)
Time
205day17hour
Mediation Progress
Hong Kong 2020-12-22
Solved after user's confirmation 
FX1981851231
FX1981851231Hong Kong 2020-12-16
Supplemental Materials 
FX1981851231
FX1981851231My account was maliciously traded more than 100 silver orders in my MEX account within 10 minutes on March 13, and the holding time for each order was 2~3 seconds. I made a report in Australia, and the Australian police responded that more than 100 transactions were operated by a place with a Shanghai ip address. However, the MEX customer service replied that I did it all by myself. Obviously, MEX is lying.
Supplemental Materials
Hong Kong 2020-06-08
Supplemental Materials FX1981851231
FX1981851231No one responded to my complaint.
Supplemental Materials
Cyprus 2020-06-01
Reply MultiBank Group
We have arranged the customer service to communicate with you, and a specific account manager will follow up.
Reply
Hong Kong 2020-06-01
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-06-01
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-03-17
Start Mediation FX1981851231 
FX1981851231I earned 150 thousand dollars by trading DJI. On March 13rd, I wanted to make a withdrawal of 50 thousand RMB, while there was only $2000 left in my account on the next morning. Having checked the record, I figured out that there were more than 100 orders placed on XAG/USD during 00:18 to 00:28, with each being held for only 1 to 2 seconds. Thus, my 150 thousand dollars was gone. Take heed on it.
Start Mediation
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