IC Markets plcaed orders for me maliciously at abover 3:00pm. March 4.-IC Markets Global-Rights Protection Center-WikiFX

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Resolved

IC Markets plcaed orders for me maliciously at abover 3:00pm. March 4.

Object

IC Markets Global

Issue

Others

Requirement

other

Amount

$3,118(USD)

Time

6day10hour

Mediation Progress

Hong Kong 2021-03-11

Solved after user's confirmation

FX1568426242

Hong Kong 2021-03-08

Supplemental Materials

FX1568426242

I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses and all were purely loss-making transaction costs. The total number of abnormal orders are 287. The situation is special, I hope that IC can understand the difficulties of the old users, and I am very grateful for that.

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Hong Kong 2021-03-08

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FX1568426242

I hope that the platform can refund the handling fees for my abnormal orders on March 4th based on the situation. After all, there were no other profits and losses. The total number of abnormal orders are 287.

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Hong Kong 2021-03-08

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FX1568426242

I rent an American server and make transactions with that server all the time. How can the IP address of orders be in Shanghai, China and the US?

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Hong Kong 2021-03-07

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FX1568426242

I use IC trading then the server I rent must be an American one whereas the trading address of abnormal orders given by the authority is located in the UK and Shanghai, China. How can that be explained?

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Hong Kong 2021-03-07

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FX1568426242

The above-mentioned IP address given by IC Official is not my server address at all. The last two digit numbers of my server are 4 and 5. This doesn't work at all.

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Hong Kong 2021-03-07

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FX1568426242

No follow-ups?

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Hong Kong 2021-03-05

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FX1568426242

All my orders of normal transactions have suffix www.eabang.com but no one knows who made these orders that aimed to blow up my account and they didn't have suffix.

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Hong Kong 2021-03-05

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FX1568426242

My account suffered from crazy trading on the fourth of March in a confusing manner. It opened and closed countless positions in one minute. Loss handling fees forcibly lost all capital. I didn't do anything for sure. My orders have suffix alltimeEA and HedgingMartin2.7EA whereas I do have no idea how these EURJPY orders made that maxed out my account and they didn't have suffix. I can’t even open and close a position once a second even if I do it manually.

Supplemental Materials

Hong Kong 2021-03-05

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FX1568426242

XAUUSD orders are normal transactions I made whereas I have no idea where those EURJPY orders came from. My business concentrates on gold varieties only. I don't know how those maxing out my account came out. My password is not given away.

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Hong Kong 2021-03-05

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FX1568426242

It is EURJPY orders that maxed out my account.

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Hong Kong 2021-03-05

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FX1568426242

The picture is too blurry. Could you please upload it with high definition so that I can get evidence?

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Hong Kong 2021-03-05

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FX1568426242

My EA won't run out of money as all my XAUUSD orders are profitable. However, the EURJPY orders that were not my EA transactions were malevolently brushed out.

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Australia 2021-03-05

IC Markets Global

Have a check, please.

Hong Kong 2021-03-05

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FX1568426242

Each transaction has been made based on the maximum amount of opening positions, which means my money is going to be finished off. The interval between each order is no more than one second. I hope the platform can compensate for my loss.

Supplemental Materials

Hong Kong 2021-03-05

Contact Broker

WikiFX Overseas Customer Service

Contact Broker

Hong Kong 2021-03-05

Verified

WikiFX Mediation Center

Verified

Hong Kong 2021-03-05

Start Mediation

FX1568426242

At about 3 o’clock on March 4, the platform was maliciously liquidated. These orders were not placed by me. Only gold was made by me. I have been doing gold since this month. Now I am inexplicably maxed out my position. All orders are placed immediately, and the position is immediately closed. I have been losing the fee until I have no money. It is too dark...I want to recover this loss! ! ! ! ! ! !

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