You said that you informed customer at the first time, but I got the message in the evening of September 9 after the withdrawal, with my account being suspended. The profits of August 30 was not counted. Why didn't you tell me by email on August 30, if you think that there was a problem with the trading on the same day. The profits after August 30 will not be counted, according to the notice on September 9? You keep delaying now without offering the time when the problem will be coped with.

Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.

I opened an account with the email 436041876@qq.com, and the telephone linked is 18655709212

We are depositing and trading in August, manually trading crude oil empty orders (which can be proved by the attached picture), trend orders, no delay, no early trading, and we have also confirmed with our account manager that there is no problem with the transaction, and we have suffered losses before August 30. At the beginning of September, the crude oil fell and started to make a profit, and I also made a gold withdrawal. When I closed the position with all the profits on September 8, I kept looking for excuses not to give the gold. The first reason: I have a lot of gold before the Mid-Autumn Festival. Wait patiently. Two reasons: The exchange for U’s withdrawal is strictly reviewed. On September 9th, the account manager said that an email from the headquarters would come over at night to explain the reason for the delay. Waiting email: mt4 transaction password has been changed directly, background password has been changed, account has been frozen, saying that we traded illegally before August 30th, and the profit order on August 30th was not established. According to their overlord disclaimer, we can not notify in time For illegal transactions, the withdrawal may not be given. According to our later understanding, they are the white-label platform they bought, and the owner is from Macau. Now the largest account is not given $110,000, and the smallest customer is not given more than $1,000. The person who contacted me to open an account was Manager Mi from Taipei, Taiwan, and now he just asked us to send an email to the headquarters mailbox, and no one handled this matter. Address of Taiwan Office: 17th Floor-2, No. 189, Section 2, Keelung Road, Xinyi District, Taipei City. Room 1, 22nd Floor, No. 238, North City 2nd Road, Chaoyangli, Xitun District, Taichung City