https://infinox.co.uk/en
Website
Benchmark
A
Average transaction speed (ms)
MT4/5
Full License
InfinoxCapitalLimited-Live04
Influence
A
Influence index NO.1
Speed:AAA
Slippage:A
Cost:C
Disconnected:B
Rollover:A
MT4/5 Identification
Full License
Influence
A
Influence index NO.1
Single Core
1G
40G
1M*ADSL
Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong
VPS Region | User | Products | Closing time |
---|---|---|---|
Hongkong | 240*** | XAUUSD | 12-23 03:01:01 |
Washington | 273*** | XAUUSD | 12-23 03:00:01 |
London | 847*** | XAUUSD | 12-23 02:50:01 |
Stop Out
0.70%
Stop Out Symbol Distribution
6 months
Most visited countries/areas
ixglobal.hk
Server Location
United States
Website Domain Name
ixglobal.hk
Server IP
172.67.193.35
ixglobaltrades.com
Server Location
United States
Website Domain Name
ixglobaltrades.com
Server IP
172.67.146.229
ixglobalfx.com
Server Location
United States
Website Domain Name
ixglobalfx.com
Server IP
172.67.210.90
Registered in | United Kingdom |
Regulation status | FCA. SCB |
Year(s) of incorporation | 10-15 years |
market instruments | Currency pairs, stocks, raw materials, precious metals, energies, indices… |
minimum initial deposit | £50 |
maximum leverage | 1:30 (1:400 leverage is only available to professional clients.) |
minimum spread | From 0.2 pips |
trading platform | MetaTrader5, MetaTrader4 |
Deposit and Withdrawal Methods | debit or credit cards, digital wallets and bank transfers |
Customer Service | Email/phone number/address/ live chat/ social media |
Fraud complaints | Yes |
It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date this review was generated may also be an important factor to consider, as the information may have changed since then. Therefore, readers are advised to always check the updated information directly with the company before making any decision or action. Responsibility for the use of the information provided in this review rests solely with the reader.
In this review, if there is a conflict between the image and the text content, the text content should take precedence. However, we recommend that you open the official website for further consultation.
Pros:
Wide variety of financial instruments, including currency pairs, stocks, commodities, indices, and futures.
Industry leading trading platforms, MetaTrader4 and MetaTrader5.
Various account options to meet the needs of different types of traders.
Extensive and useful educational resources for traders of all levels.
Customer service available by phone, email and social media.
Flexible and diverse deposit and withdrawal options.
Regulated by the UK FCA and adhered to the Financial Services Compensation Scheme.
Cons:
The EURUSD spread is high compared to other brokers.
The minimum deposit required is not disclosed.
ECN accounts have trading fees, which can be expensive for some traders.
Dimension | Advantages | Disadvantages |
broker model | INFINOX offers tight spreads and fast execution due to its Market Making model. | As a counterparty in its clients' operations, INFINOX has a potential conflict of interest that may lead to decisions that are not in the best interest of clients. |
INFINOX is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly with the market, INFINOX acts as an intermediary and assumes the opposite position to that of its clients. As such, it can offer faster order execution speeds, tighter spreads, and greater flexibility in terms of leverage offering. However, this also means that INFINOX has a certain conflict of interest with its clients, since their profits come from the difference between the purchase and sale price of the assets, which could lead them to make decisions that are not necessarily the better for your customers. It is important that traders are aware of this dynamic when trading with INFINOX or any other MM broker.
INFINOX is an online broker founded in 2009 in London, UK. The company offers a variety of financial instruments, including currency pairs, stocks, commodities, indices, and futures. INFINOX also offers two types of accounts, STP and ECN, and a number of educational resources to help its clients improve their trading skills. The company is regulated by the UK Financial Conduct Authority (FCA) and has a 24/5 customer support team.
In the following article, we will analyze the characteristics of this broker in all its dimensions, offering easy and well-organized information. If you're interested, read on.
Advantages | Disadvantages |
It offers a wide range of instruments, including currency pairs, stocks, commodities, indices, and futures. | The selection of instruments can be overwhelming for novice traders. |
Traders have access to a variety of global markets. | The high number of instruments can lead to a dispersion of the trader's attention. |
Traders can diversify their investment portfolio. | Volatility in certain markets can lead to significant losses. |
INFINOX offers its clients a wide variety of financial instruments to trade, including currency pairs, stocks, commodities, indices and futures. This allows traders to have access to a wide variety of markets and trading opportunities. With the ability to diversify their portfolios and reduce risk, clients can take advantage of the wide range of instruments offered by the broker. Furthermore, traders can access global markets and take advantage of opportunities in different markets. However, the availability of some instruments may be restricted depending on the geographic location of the client and the quality of prices and liquidity of the different instruments may affect the execution of orders.
Advantages | Disadvantages |
EURUSD spread is higher compared to other brokers | |
No commissions for deposit or withdrawal | Inactivity fee charged |
Possibility of trading with microlots | Swap overnight can be higher than other brokers |
INFINOX is proud to offer one of the most competitive spreads on the market. However, the specific spreads for each instrument vary, and some of them may be higher compared to other brokers. INFINOX does not charge fees for deposits or withdrawals, which can be beneficial for traders who trade frequently. In addition, clients have the option to trade micro lots, allowing them greater control over their risk exposure. Although it is important to note that INFINOX charges an inactivity fee if the account remains without operations for more than 180 days. It is also important to note that overnight swaps can be higher than other brokers, which can affect those traders who hold positions open for long periods of time.
Advantages | Disadvantages |
STP account without commissions | Higher spreads than ECN account |
ECN account offers lower spreads | Commissions applicable on the ECN account |
Minimum lot size of 0.01 | Minimum deposit not disclosed |
Options of different base currencies |
INFINOX offers its clients two account types, STP and ECN, which differ in spreads and commissions. The STP account is commission free, but has higher spreads that start at 0.9 pips. On the other hand, the ECN account has lower spreads, which start at 0.2 pips, but commissions start at $3.00. Both accounts have a minimum lot size of 0.01 and options of different base currencies. However, the minimum deposit required to open an account is not disclosed.
Advantages | Disadvantages |
MetaTrader4 is a widely used platform that is well known to most of the traders. | MetaTrader4 is an older platform than MetaTrader5 and lacks some of the advanced features of MetaTrader5. |
MetaTrader5 is a more advanced platform that offers more tools and features than MetaTrader4. | MetaTrader5 can be more difficult to use for beginners due to its complexity. |
The MetaTrader4 and MetaTrader5 platforms offer a wide range of technical analysis tools. | MetaTrader5 has not yet reached the same popularity as MetaTrader4, which means that there are fewer resources available online to learn how to use it. |
INFINOX offers support for both platforms, allowing traders to choose the platform that best suits their needs. |
INFINOX offers its clients the ability to trade on the MetaTrader4 and MetaTrader5 trading platforms. MetaTrader4 is a widely used trading platform that is well known to most of the traders, while MetaTrader5 is a more advanced platform that offers more tools and features than MetaTrader4. Both platforms offer a wide range of technical analysis tools and allow traders to customize their trading experience. INFINOX offers support for both platforms, allowing traders to choose the platform that best suits their needs. However, it is important to note that MetaTrader5 has not yet reached the same popularity as MetaTrader4, which means that there are fewer resources available online to learn how to use it. Overall, INFINOX offers its clients a good selection of high-quality trading platforms to choose from.
Here is a MetaTrader 4 video tutorial on its official YouTube channel.
Advantages | Disadvantages |
Allows you to trade larger positions with less capital | Limit profit potential |
It can help you get higher profits | Increases the risk of major losses |
Allows you to diversify your investment portfolio | Requires good risk management and capital management |
Increases flexibility in trading strategy | May be limited compared to other brokers |
Offers the possibility of opening positions in different markets | May not be suitable for beginning investors |
INFINOX offers a maximum leverage of 1:30, which means that traders can trade larger positions with less capital. This feature is advantageous for experienced traders who are looking to maximize their profits and have good risk management and capital management.
However, leverage can also increase the risk of further losses if it is not used properly. Also, the maximum leverage offered by INFINOX may be limited compared to other brokers. Therefore, it is important that beginning investors carefully consider their investment objectives and risk tolerance before using leverage.
It is worth mentioning that the 1:400 leverage is only available for professional clients.
Advantages | Disadvantages |
Offers a wide variety of deposit and withdrawal options | Does not accept cash or checks as deposit methods |
The minimum deposit is reasonably low | Does not accept American Express or Diners cards |
Supports different base currencies for the account | There may be charges from the payment provider |
Process deposits and withdrawals quickly | Information on specific processing times is not provided |
INFINOX offers several options for deposits and withdrawals, which is beneficial for its clients. Deposits can be made with debit or credit cards, digital wallets and bank transfers. The minimum deposit required is 50 GBP or its equivalent in the base currency of the account, which is reasonably low compared to other brokers. In addition, the processing of deposits and withdrawals is fast, allowing clients to quickly access their funds. However, INFINOX does not accept cash or checks as deposit methods, nor does it accept American Express or Diners cards, which could be a disadvantage for some customers. In addition, there may be additional charges from the payment provider, although this is not the direct responsibility of INFINOX.
Advantages | Disadvantages |
Lots of educational resources available | The quality and relevance of educational materials may vary |
Includes research, courses, economic calendar, press, webinars, among others | Some resources may be too advanced for beginning traders |
Educational resources are available free of charge to INFINOX customers | It can be overwhelming for some traders to navigate and select the right resources. |
INFINOX offers a wide variety of educational resources for its clients, including research, courses, economic calendar, press and webinars, among others. The availability of a large number of resources can be an advantage for traders who want to learn and improve their trading skills. However, some resources may be too advanced for beginning traders and the quality and relevance of the educational materials may vary. Also, it can be overwhelming for some traders to navigate and select the right resources. In general, INFINOX offers a good number of free educational resources for its customers.
Advantages | Disadvantages |
Availability of the support team 24/5. | There is no live support 24 hours a day. |
Multiple communication channels, including email, phone, and social media. | Multi-language support is not provided. |
A Frequently Asked Questions (FAQs) page for quick answers. | There is no maximum response time specified for queries. |
INFINOX offers good customer service through various communication channels, including email, telephone and social networks. Their support team is available 24/5 and they also have an FAQ section for quick answers to common queries. However, they do not offer multi-language support and there is no 24/7 live support. Also, there is no specified maximum response time for queries, which could be a disadvantage for customers who need immediate assistance. In general, INFINOX offers satisfactory customer service with a good level of availability and various communication channels.
In conclusion, INFINOX is a Forex and CFD broker that offers its clients a wide variety of trading instruments, popular trading platforms, educational resources, and accessible customer service. Its pricing model varies depending on the type of account chosen, and its offer of competitive spreads and no commission on STP accounts may be attractive to some traders. However, it is important to note that the spreads can be higher compared to other brokers and the impact on trading costs must be taken into account. Also, the lack of transparency in some aspects, such as minimum deposit and margin requirements, can be a drawback for some clients. Overall, INFINOX seems to be a solid choice for those looking for a broker with a wide range of instruments and educational resources, but further research is recommended before making a decision.
Question: What is the minimum deposit required to open an account at INFINOX?
Answer: The minimum deposit is 50 GBP or the equivalent in the base currency of the account.
Question: What account types are available at INFINOX?
Answer: There are two account types available: STP and ECN. The STP account is commission free, but the spreads start at 0.9 pips. The ECN account has lower spreads, starting at 0.2 pips, but has commissions starting at $3.00.
Question: What deposit and withdrawal methods are accepted at INFINOX?
Answer: Deposits are accepted by debit or credit card, digital wallets and bank transfers. Withdrawals can be made by the same methods.
Question: What is the maximum leverage offered by INFINOX?
Answer: The maximum leverage offered is 1:30.
Question: What trading platforms are available at INFINOX?
Answer: Both MetaTrader4 and MetaTrader5 platforms are offered.
Question: How long does it take to process withdrawals at INFINOX?
Answer: Withdrawals are usually processed within 24 business hours.
Question: What is the email address and phone number for INFINOX customer service?
Answer: The email is support@infinox.co.uk and the phone number is +44 (0) 208 158 6060.
Blocking 218 Website Domains, CoFTRA Reminds Investment Risks in Illegal Entities
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News INFINOX Celebrates 15 Years as a Global CFD and FX Leader
INFINOX celebrates 15 years of success as a global leader in CFD and Forex trading, expanding its reach and empowering traders through innovative multi-asset platforms.
2024-09-24 10:55
News INFINOX Leads the Financial Sector with Green Initiatives
Global trading platform INFINOX goes paperless and collaborates on a tree-planting initiative to promote sustainability.
2024-05-10 15:44
News INFINOX Becomes Official CFD Global Trading Partner of BWT Alpine F1 Team
INFINOX partners with BWT Alpine F1 and Alpine Endurance Teams, celebrating its 15th anniversary with a strategic alliance for global CFD trading, starting at the 2024 Bahrain Grand Prix.
2024-03-01 18:04
News INFINOX: Legit or Scam?
INFINOX is an online broker founded in 2009 in London, UK. The company offers a variety of financial instruments, including currency pairs, stocks, commodities, indices, and futures.
2023-12-05 12:46
Exposure Alert: Infinox Reported Complaints Have Risen
Infinox, a global trading platform, faces a spike in user complaints questioning its reliability and user investment safety. Cases highlight issues like payment withholdings and poor business practices, despite its regulatory oversight by the FCA and SCB.
2023-09-21 13:00
Exposure WikiFX Review: Something you need to know about INFINOX
INFINOX has been a globally recognized forex broker since 2009. Is this broker trustworthy? In this article, we will talk about INFINOX based on its specific data, regulation, exposures, etc.
2022-12-15 16:59
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Majid Abdul Malak
United Arab Emirates
played smartly and got some of my income from the broker, they were about to scam me for USD 3000 but i managed to recover 1200 and lost 1800, I had a commission as i was working as affiliate for 4 clients pending but they were not crediting my account and one day they sent me an email that they are closing the partnership and no commission shall be paid, but i warned them to pay for the pending amounts but they were no doing, i sent them legal warning through lawyer and got partial payment of USD 1200, so they scammed me for USD 1800I would say to avoid doing any business with them.Email and screenshot is attached
Exposure
2023-09-19
Hamza Najam
United Arab Emirates
am writing to file my complaint against the financial fraud/scam by company registered as infinox despite trying to contact company from last 1 year company is still not ready to release my payment of USD 12,500.INFINOX is a trademark belonging to INFINOX Capital Ltd, a registered company in the United Kingdom under company number 06854853.INFINOX Capital Ltd is authorised and regulated by the Financial Conduct Authority under Registration Number 501057.Detail of my complaintI have been trying to contact the company from last 1 year regarding my payment of USD 12500, which company has not paid, company has not provided any terms of violation and contract where I didnt comply to agreement and stopped my payment and terminated the contract, as regulator and investigating department I am requesting your authority to intervene and force the company INFINOX Capital Ltd to pay the full amount and further requesting your attention to avoid the company to do this in future with other partners, your attention shall be highly appreciated, screenshots are attached for your reference of the earning.Screenshot of the manager communication is also attached which clearly mention that I have to give them more business to get my payment cleared, if there was anything wrong with my traffic/clients why the manager was asking for more business to get my payment cleared, you are requested to investigate the matter and enforce the company to pay.
Exposure
2023-09-13
Hamza Najam
United Arab Emirates
Hello, they are scammers, i had 12500 of my commission, which they denied to pay, stop doing any business with them, they are worst scammer, they dont process withdrawal of even their clients, their spread is also to much, they normally abuse their traders, please declare them scam, i am attaching proofs,
Exposure
2023-09-07
FX1791322738
Nigeria
infinox Nigeria brand has refused to process my withdrawal, and they said infinox international has holding my funds. pls infinox international tell Nigeria brand of infinox to process my withdrawal immediately
Exposure
2023-01-20
FX1362045021
Vietnam
when I deposit money into this san's account, then I can't log in to my account, and it also won't let me withdraw money.
Exposure
2021-12-13
Dew Assanee
Thailand
Today is first time I used Infinox for trading. When I order even buy or sell the price never match on bid price or ask price!! I"m so upset!! And spreads are sooo high! Gold is 34 or more. GBPUSD is 30 or more.(I am using standard MT4)
Exposure
2021-07-13
FX1222473326
Malaysia
after loss all my capital. he will ban you
Exposure
2021-01-19
FX1222473326
Malaysia
after u deposit IB will trade loss all your capital everyday he post new Profit trader to scam u
Exposure
2020-12-08
FX2495664313
Vietnam
The slippage is up to 443 in a week. Lots of accounts are wiped out for this. I suspect this platform embezzles customers' money.
Exposure
2020-11-11
Mr. Rolex
Brazil
After I register on the broker Infinox, the gentleman Steven Southan, came with a rude approach to submit more documents after I submitted all the requested documents. I have sent more documents and this time I was requested to verify my address, after I confirm my address he again requested more documents. This broker is a complete joke and i believe they could be scammers.
Exposure
2020-10-19
Yoxihui
New Zealand
Its confusing because they tell me that I could not recover my account but 5 min later I received an email from the same account only with another password
Neutral
08-26
Gracebabi
United States
If you want to talk about trading with infinox, mate, I have to say it's been pretty cool. They're on point with all the regulations stuff, so you know they're not taking the Mickey with your hard-earned dough. On top of that, they have a proper good range of assets – offering something for everyone. Navigating their platform is a breeze, although getting your account up and running might be a bit of a bodge job. However, the customer service team is always there to pick up the slack and bail you out if needed. So, despite the minor hiccups, trading with infinox has overall been a blinder.
Neutral
2023-09-14
Bidaruddeen
United States
i Heard this broker is among the regulated brokers In Nigeria.
Neutral
2022-12-07
庸俗
Mexico
This merchant seems like a trustworthy company, but we must not look only at the phenomenon and not at the essence! I recommend that all traders do a good job of researching online what other clients have said about a company before trading. Wikifx is a good platform.
Neutral
2022-11-28
water8331
United Kingdom
Started using Infinox recently, mainly for MT4. Had a bunch of questions and reached out through Kakao. The support team was super helpful and patient with my queries. Really made my intro to CFDs a lot smoother. Thumbs up to their team!👍
Positive
06-17
NurkyGo
South Africa
Excellent trading conditions and most importantly, the payment timeframe is 100% no delay of payment. Great, INFINOX!!!
Positive
04-28
汉弘Stone 穿戴科技全球加盟
India
I must say, trading with INFINOX is quite amazing, wide selection of trading instruments, leverage up to 1:000, advanced trading platforms. Most importantly, responsive customer support, always helping me address various problems.
Positive
2023-02-20
FX1594459692
Lebanon
Best broker I dealed with !
Positive
2022-11-20
abbas7951
United Kingdom
300
Positive
2022-10-05
Anas yau zanna
United States
How can I being earning from this platform
Positive
2022-10-05