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Global Broker Regulation & Inquiry App

Score

0123456789
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/10
The WikiFX Score of this broker is reduced because of too many complaints!

ACX

Saint Lucia|2-5 years|
Suspicious Regulatory License|MT5 Full License|Global Business|High potential risk|

https://www.acxfx.com/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

ACXLtd-Live

United Kingdom
MT5
8

Influence

D

Influence index NO.1

Switzerland 2.55
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

8
Server Name
ACXLtd-Live MT5
Server Location United Kingdom

Influence

Influence

D

Influence index NO.1

Switzerland 2.55
Surpassed 21.50% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+1784 480 13 37
support@acxfx.com
https://www.acxfx.com/
James Street, First St. Vincent Bank Ltd. Building, Third Floor, Kingstown, St. Vincent And the Grenadines

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Warning: Low score, please stay away!
2024-12-23
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
2

Basic information

Registered region
Saint Lucia
Operating period
2-5 years
Company Name
ACX LTD.
Abbreviation
ACX
Company employee
--
Customer Service Email Address
support@acxfx.com
Contact number
0017844801337
Company website
Company address
James Street, First St. Vincent Bank Ltd. Building, Third Floor, Kingstown, St. Vincent And the Grenadines
Keywords 5
2-5 years
Suspicious Regulatory License
MT5 Full License
Global Business
High potential risk

o8122

Thailand

Don't be fooled, you can't withdraw money. Our money is frozen. Scam, scam, scam.

Exposure

08-02

đạt2128

Vietnam

When withdrawing money, a technician called me and said I had to enter an order before withdrawing money. My account was suspended. This is the person who introduced me to the exchange.

Exposure

2023-10-11

FX2134379328

Vietnam

Expert arbitrarily went to trade and sell order to intentionally burn my account for nearly 100k , Claim to be compensated

Exposure

2022-03-27

LanAnhNguyen

Vietnam

I ask ACXFX platform to return the amount 2246371250vnd ($100000) due to technical intervention, activated to appropriate all my money. Nghiem came to my house to seduce me to deposit money into ACX stock exchange with a promise of no fees, free overnight, plus a bonus. He and his technical accomplices intervened my account and burned account appropriation of asset. Proof of screen recording video and photos when they activate!

Exposure

2022-01-03

LanAnhNguyen

Vietnam

I was scammed by ACX broker with $100 000 by the following tricks: ACX platform installed many large negative orders in my account (with proof). ACX regularly interferes with my account at midnight and stole money in my account (with MT5 screen recording proof) Minus $32338.32 overnight fee while the platform listed free overnight for VIP account $100000$. Activate Flexport virtual code to interfere with profit and loss in my account (proof of screen recording)

Exposure

2021-12-27

Vietnam

ACX burned my account with the amount of $14,328 with intentionally plaing orders in the wrong direction to make the account's status negative and then forcing investors to deposit more money to remove negtive position. When investors did not deposit and does not follow the given instructions, the acx will intervene to burn the customer's account. My MT5 ID: 1016356

Exposure

2021-11-29

FX3590260972

Vietnam

I deposited 7000 usd on July 26. My account was disturbed at 5:00 July 27. The transactions were too frequent and even ruined my account. I’d like to reported the platform and its service.

Exposure

2021-08-13

FX3590260972

Vietnam

Name: Dinh Khang Account holder: 1018138-dt 0913409595. On June 26, I decided to invest in the exchange. ACX amounted to 7000 usd. It was not discovered until July 27 that my account was blocked. Although I had no transaction, when I opened the transaction record, I found that ACX interfered with my account within 1 minute at 5 am. They did not reply for 14 days.

Exposure

2021-08-12

FX5309367402

Vietnam

They told me how to invest and led me to VIP. I withdrew a small amount of money at first. Then it forced me to deposit $200,000. Actually the pictures were all fake and students were scammers. I hope they could be punished by the law.

Exposure

2021-07-31

FX2601927748

Vietnam

scam, please be careful

Exposure

2021-07-27

FX5309367402

Vietnam

You will definitely lose money and your account will be blocked in 3 days. Unable to withdraw.

Exposure

2021-07-20

FX4083785325

Vietnam

Investment for 2 weeks is profitable and needs to be withdrawn. Follow the requirements of the broker, but still unable to withdraw cash, the exchange continues to request more orders

Exposure

2021-06-18

Deityvnn

Vietnam

Deposit 500 USD on the first day of the advisor's profitability 2. Buy 0.4 lots of gold at the top the next day. Sell 0.3 lots of bottom gold full margin

Exposure

2021-06-15

Hoahong Xanh

Vietnam

They are not responsible for the copy trading error

Exposure

2021-06-03

Hoahong Xanh

Vietnam

ACX is a fraud broker

Exposure

2021-05-27

FX3392514370

Vietnam

I applied for withdrawal on May 10, 2021. But I still can't withdraw funds. The customer service said that they were handling it. 100% scam

Exposure

2021-05-13

FX3581952201

Vietnam

account fire slippage, lose bonus

Exposure

2021-02-16

FX3071176831

Vietnam

ACX does not allow withdrawals, making it difficult for investors to withdraw cash, hold orders, modify system orders, and cancel customer accounts to occupy all of the customer’s assets

Exposure

2021-02-15

FX2795985012

Vietnam

IB in Vietnam deliberately shut down the client's account less than 5 minutes Lenh Flexport costs 17.1 USD, changed to 17100 USD and entered the order 50cp collapsed if the correct calculation only lost 50do when it fell to 16.1usd

Exposure

2021-02-10

FX3071176831

Vietnam

ACX scams

Exposure

2021-02-06

25
Account Information
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Official website

Website

  • acxfx.com

    Server Location

    Turkey

    Website Domain Name

    acxfx.com

    Server IP

    185.84.181.188

Company Summary

Aspect Information
Company Name ACX
Registered Country/Area Saint Vincent and the Grenadines
Founded Year 2-5 years
Regulation Unregulated
Market Instruments Forex, Indices, Stock, and Commodities
Account Types Classic, Fixed, Pro and True ECN
Minimum Deposit $250
Maximum Leverage 1:1000
Spreads Starting from 0.0 pips
Trading Platforms MT5 and Web Trader
Demo Account Yes
Customer Support Contact (+1784 480 13 37), Email support@acxfx.com, ticket, live-chat, and Facebookhttps://www.facebook.com/ACX-114161886982376
Deposit & Withdrawal Credit Cards, Skrill, Neteller, Bank Transfer, and local transfer
Educational Resources Webinars, Trading Guides, Articles, Video Tutorials, E-books, and Glossary

Overview of ACX

Established within the last 5 years, ACX presents itself as a forex broker offering access to a range of financial instruments, including FX, indices, stocks, and commodities. While unregulated, it boasts competitive spreads starting from 0.0 pips and leverage up to 1:1000, catering to both beginners and experienced traders.

With four account types - Classic, Fixed, Pro, and True ECN - each offering different features and trading conditions, ACX aims to cater to diverse trading styles and risk appetites. Minimum deposit starts at $250, making it accessible to newcomers.

Traders can choose between the industry-standard MT5 platform and a web-based trading platform, and benefit from educational resources like webinars, trading guides, articles, and video tutorials. A demo account is also available to practice and test strategies before committing real funds.

Overall, ACX presents a compelling option for traders seeking a diverse portfolio, competitive spreads, and flexible account options. However, the lack of regulation and limited customer support might raise concerns for some. Carefully weigh the pros and cons before making a decision.

Overview of ACX

Regulatory Status

ACX functions as an unregulated trading platform, indicating that it operates without being supervised by any financial regulatory authority. Traders and investors need to know that the lack of regulatory oversight may bring added risk. In settings without regulation, clients might have fewer options for resolving disputes or dealing with unexpected problems. It's crucial for individuals thinking about using ACX to be cautious and thoroughly evaluate their risk tolerance when dealing with an unregulated broker.

Pros and Cons

Pros Cons
Wide range of market instruments Unregulated
Competitive spreads Limited customer support
High leverage High maximum leverage
Variety of account types Limited educational resources
Multiple trading platforms Relatively new

Pros:

  • Wide range of market instruments: ACX offers a diverse selection of trading instruments, including forex, indices, stocks, and commodities, catering to different trading styles and portfolio diversification needs.

  • Competitive spreads: Starting from 0.0 pips, ACX's spreads are competitive compared to other brokers, potentially minimizing trading costs and increasing profitability.

  • Multiple deposit and withdrawal methods: ACX supports various deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and local transfers, offering convenience for different users.

  • Variety of account types: Four account types cater to different trading styles and risk appetites, allowing traders to choose the most suitable option for their needs.

  • Multiple trading platforms: ACX offers the popular MT5 platform and a web-based platform, providing flexibility and accessibility to traders familiar with either interface.

Cons:

  • Unregulated: The lack of regulation raises concerns about ACX's reliability and transparency, potentially deterring risk-averse traders.

  • Limited customer support: Customer support options are limited to phone, email, and Facebook, which might be inconvenient for some users.

  • High maximum leverage: While appealing to experienced traders, the high maximum leverage of 1:1000 carries significant risk and is not suitable for beginners.

  • Limited educational resources: Compared to some established brokers, ACX's educational resources might be less comprehensive, potentially hindering some traders' learning progress.

  • Relatively new: With only 2-5 years of experience, ACX lacks the established track record of some competitors, potentially causing uncertainty for some users.

Market Instruments

ACX presents itself as a forex broker offering a captivating array of market instruments to cater to a diverse range of trading styles and portfolio diversification needs. Beyond the core offering of forex, ACX expands your trading horizons with:

  • Forex: Limited use for operational purposes, hedging specific investments, or tactical currency exposure. Not a core investment.

  • Indices: Gain exposure to the performance of entire sectors or economies with major indices like the S&P 500 and the FTSE 100.

  • Stocks: Trade individual shares of companies across various industries and markets, allowing you to invest in specific businesses and capitalize on their growth potential.

  • Commodities: Diversify your portfolio with commodities like metals and energies, offering protection against inflation and potential market fluctuations.

Market Instruments

Account Types

ACX provides 4 different account types including Classic, Fixed, Pro, and True ECN. The maximum leverage of the account is 1:1000 provided by all types of accounts. The minimum deposit is $250 and is required by the Classic account.

Classic Fixed Pro True ECN
Spread Type Floating Fixed Floating Floating
Max Leverage 1:1000 1:1000 1:1000 1:1000
Swap Free Available Available Available Available
Minimum Deposit $250 $1,000 $5,000 $10,000

How to Open an Account?

Opening an account with ACX is a straightforward process that can be completed online in a matter of minutes. Here's a breakdown of the steps involved:

  1. Visit the ACX website and click “Register”

How to Open an Account?
  1. Fill out the online application form: The form will request your personal information. Be sure to have your identification documents (passport or ID card) and proof of address handy for uploading.

  2. Verify your account: Once your account is funded, you'll need to verify your identity and address. This typically involves submitting scanned copies of your ID documents and proof of address.

  3. Start trading: Once your account is verified, you're ready to explore the ACX trading platform and start making trades.

How to Open an Account?

Leverage

ACX offers up to 1:1000 leverage on all account types. Leverage allows traders to control a larger position size with a smaller amount of margin. For example, if you have a leverage of 1:1000, you can control a position of $100,000 with a deposit of $100.

Leverage can amplify your profits, but it can also amplify your losses. It is important to use leverage wisely and to understand the risks involved.

Spreads & Commissions

ACX a spectrum of account types to cater to diverse trading needs, our platform offers four distinct options: Classic, Fixed, Pro, and True ECN. The Classic account features spreads starting from 1.2 pips, the Fixed account offers 1.5 pips, the Pro account boasts 0.6 pips, and the True ECN account provides a remarkable 0.0 pips spread.

Additionally, all account types come with the option for Swap Free trading, ensuring flexibility and accommodation for various trading preferences.

Classic Fixed Pro True ECN
Spreads From 1.2 pips 1.5 pips 0.6 pips 0.0 pips
Swap Free Available Available Available Available

Trading Platform

ACX provides traders with a choice of three distinct trading platforms, each tailored to meet diverse trading styles and preferences.

MetaTrader 5 (MT5): the successor to MT4, introduces advanced features tailored to meet the evolving needs of traders. It supports an expanded range of financial instruments, encompassing stocks, commodities, cryptocurrencies, and more. MT5 offers enhanced charting tools and timeframes for in-depth technical analysis. Traders benefit from an integrated economic calendar and news features to stay informed about market events. With the MQL5 programming language, MT5 allows the development of sophisticated trading algorithms and Expert Advisors, offering greater flexibility in strategy implementation.

WebTrader: a web-based trading platform designed to eliminate the need for software downloads. This platform provides a streamlined interface along with essential trading functionalities, making it an optimal choice for those who prefer the convenience of browser-based trading. MetaTrader WebTrader ensures accessibility from any device with an internet connection and features real-time quotes, charting tools, and order management capabilities.

Trading Platform

Deposit & Withdrawal

There are various deposit and withdrawal methods available on ACX's platform, each offering distinct features. Credit card transactions incur a 2% deposit and withdrawal fee, with instant processing for deposits and a 1-3 business day timeframe for withdrawals. Skrill and Neteller, alternative e-wallet options, carry a 1% fee for both deposit and withdrawal, ensuring swift transactions—instant processing for deposits and same day to 1 business day for withdrawals. Bank transfers, a fee-free deposit method, take 1-2 business days for processing deposits and 3-5 business days for withdrawals. Additionally, local transfers provide varied deposit fees, with a 1-2 business day processing time for deposits and withdrawals alike, extending to 3-5 business days for withdrawals.

This comprehensive overview equips users with the necessary details to make informed decisions based on their financial preferences and transaction urgency.

Method Deposit Fee Withdrawal Fee Processing Time (Deposit) Processing Time (Withdrawal)
Credit Cards 2% 2% Instant 1-3 business days
Skrill 1% 1% Instant Same Day - 1 business day
Neteller 1% 1% Instant Same Day - 1 business day
Bank Transfer Free N/A 1-2 business days 3-5 business days
Local Transfer Varies N/A 1-2 business days 3-5 business days
Deposit & Withdrawal

Customer Support

ACX provides customer support via several channels including Contact (+1784 480 13 37), Email support@acxfx.com, ticket, live chat, and Facebook https://www.facebook.com/ACX-114161886982376.

24/5 Live Chat: ACX provides a live chat feature available 24 hours a day from Monday to Friday. This real-time support allows users to get immediate assistance and address any queries they may have.

Email: Users can reach out to ACX's support team via email at support@acxfx.com. This provides a formal channel for communication, allowing users to detail their concerns or inquiries.

Phone: ACX offers phone support (+1784 480 13 37), allowing users to contact the customer support team directly. This direct communication channel is beneficial for resolving complex issues or seeking personalized assistance.

Facebook: ACX maintains an official Facebook page at https://www.facebook.com/ACX/. Users can connect with the support team through this social media platform, making it convenient for those who prefer to use Facebook for communication.

Ticket: A ticket is a digital record of your inquiry or request submitted to our support team. It allows you to provide detailed information about your issue, including attachments and screenshots, and track its progress toward resolution.

Customer Support

Educational Resources

ACX extends a robust array of educational resources to empower its users:

1. Webinars: Regular live sessions covering fundamental and technical analysis, trading strategies, and platform features. Recorded webinars archived for on-demand access.

2. Trading Guides: Comprehensive guides on various topics, from forex basics to advanced trading techniques. User-friendly format with clear explanations and actionable steps.

3. Articles: Daily market news and analysis updates covering global events, economic data, and market trends. Expert opinions and insights from experienced traders and analysts.

4. Video Tutorials: Engaging and visually appealing tutorials on platform features, trading tools, and analytical indicators. Covers various aspects of trading, from beginner basics to advanced techniques.

5. E-books: In-depth ebooks on specific trading topics, such as risk management, technical analysis, and algorithmic trading. Available for download and offline reading.

6. Glossary: Comprehensive glossary explaining key trading terms and concepts. Searchable format for easy access to definitions.

These resources collectively contribute to a holistic educational approach, catering to users at different levels of expertise within the financial realm.

Conclusion

ACX presents a potentially compelling option for traders seeking a diverse portfolio of instruments, competitive spreads, and various account types. The multiple deposit and withdrawal methods add convenience, and the choice between MT5 and a web-based platform offers flexibility for traders familiar with either interface.

However, the lack of regulation raises significant concerns about ACX's reliability and transparency, potentially deterring risk-averse individuals. Additionally, the limited customer support options might be inconvenient for some users.

While experienced traders might find the high maximum leverage of 1:1000 appealing, it carries significant risk and is not suitable for beginners. ACX's educational resources are also relatively limited compared to some established brokers, potentially hindering learning and development for some traders.

Furthermore, ACX's relatively short experience (2-5 years) raises questions about its long-term commitment and stability, causing uncertainty for some users.

Ultimately, ACX presents a promising option with attractive features, but the significant drawbacks related to regulation, customer support, leverage, and limited resources require careful consideration. It's crucial to weigh the pros and cons and evaluate them against your individual trading needs and risk tolerance before making a decision.

FAQs

Q: Can I use my mobile device for trading?

A: Yes, you can use mobile devices for trading, you can search for MetaTrader 5 in the Play Store for Android devices or App Store for IOS devices to install the platform. You can also see the installation options on our website.

Q: Can I change the leverage on my account?

A: Yes, you can request a leverage change on your account from the Secure Client Area. You can adjust your leverage with the maximum limit of 1/1000.

Q: Are there bonuses provided for every account type and how can I benefit from them?

A: Yes, you should be able to benefit from bonuses from every account type we provide.

Q: Where can I learn about swap rates?

A: Go to the Market Watch right-click on the currency pair you want and select “Specification”. You will see the details of the financial instruments such as Swap Long, Swap Short, etc.

Q: How can I find the specific financial instruments I want to trade?

A: You can see all instruments by right-clicking on the Market Watch and selecting Show All on our platform.

Q: Can I transfer my funds to another account that I own?

A: You can transfer funds between your accounts from the Secure Client Area without fee.

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • MT5 Full License
  • Global Business
  • High potential risk

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