Octa

FX3616911252

India

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

anu321

India

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

ChiaCCK

Malaysia

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

FX2663248516

Hong Kong

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

FX2074115839

India

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.

jay693

Spain

after trading from 31 dollars octa Fx took all of my funds and disable my trading account and also blocked my profile that 800 isnt a withdrawal at all it was a transfer to my mt4 account stay away from this scam broker save your funds guys thank you

拉ki

Hong Kong

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

FX2963100740

Mexico

Withdrawal is too slow, it hasn't arrived for a day.

whishu

India

they deverified the accound and asked for document which i already submitted 2 days back still till now not verified and not letting me with draw too

FX5811563192

Thailand

I opened a sell USDJPY position on OctaFX to hedge import costs. Despite generating a profit for 15615 USD, OctaFX accused me of arbitrage and seized my funds. I provided ample evidence to prove that my hedging was legitimate, and multiple OctaFX agents confirmed this. However, OctaFX's compliance department insisted otherwise. I tried filing a complaint with CySEC, but they responded that OctaFX is no longer regulated by them. I urge other traders to be cautious when using swap-free accounts, as there's a risk of your profits being unfairly seized.OctaFX's actions were unjustified and have damaged my trust in the company.

Qing Ee

Malaysia

Recently I found out that trading during economic releases causes severe slippage. I understand that news releases can cause slippage but not this much! In the first pic attached, I placed my sell stop order at 161.620. But it was filled at close to 161.385. That was a 23 pip difference! In the second pic attached, I placed my buy stop at 0.90110. But it was filled 0.90274. That was a 16 pip difference!

FX6212386820

Germany

Since the EU accounts were canceled, there have been no more payouts, only standard answers from support

Stryder07

Malaysia

I Don't know why the official company didnt know about this ...after I transfer on Crypto into this Platforms...after consulting from them they Don't know about this Paltforms...really hate the scammer liked this if you can trusted on deals...

ed8020

Azerbaijan

never use octa as a broker they are pure scammer the more gain my profit the more i loss. both my capital and profit lost while my trade giing all the way up.

Ram7836

Turkey

hi my name is riham Ramadan the OctaFX have stopped withdrawal my account I have 23000$ in my account and no one of them give time to release the account always the telling me soon you will receive email and we will solve this problem almost one month

ChiaCCK

Malaysia

This month (February 2024) I have made profits of 6668.98 USD (Fixed Rate to MYR). When I request for withdrawal, it said on the app that it was pending. However, after few hours pass by, I contacted the chat agent and ask why isn't it approved yet? Because previous transactions have been no longer than 3 hours. They have more than 20 chat agent (fake name and fake profile pictures) and they all say the same thing when I ask why is my withdrawals not approved. 'We forwarded this case to the relevant team' 'We will get back to you soon, rest assured'. They are not giving any relevant answers to my inquiry. (Screenshot attached) I feel like they are freezing my withdrawals because I make profits. This same exact case happened in December where I make 11411 USD in profits. They said it's under investigation yet they didn't provide any reason why my withdrawals are constantly being rejected. (Screenshot attached) Only when I suffer losses, they will approve the transaction almost immediately (ex. January) (Screenshot attached) Now I have 283 USD withdrawals pending with no explanation to why it is happening. THEY ARE FREEZING MY FUNDS WITHOUT ANY EXPLANATION.

hector3351

Trinidad and Tobago

I earned a late 5 thousand dollars, after that they blocked my access to the account without any explanation, banned me from the platform and the payment I received was less than half of my earnings.

Alvin yip

Malaysia

Or are the two companies owned by the same person? Either way you enter, it is https://www.octafxmy.net/. Is it safe?