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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

Acetop

United Kingdom|5-10 years|
Regulated in Bahamas|Retail Forex License|Suspicious Scope of Business|High potential risk|Offshore Regulated|

https://www.acetoptrade.com

Website

Rating Index

Contact

cs@acetop.info
https://www.acetoptrade.com
208 Church Street, Sandyport
The WikiFX Score of this broker is reduced because of too many complaints!
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
Warning: Low score, please stay away!
2024-12-23
  • The number of the complaints received by WikiFX have reached 62 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
5

Basic information

Registered region
United Kingdom
Operating period
5-10 years
Company Name
Acetop Global Markets Limited
Abbreviation
Acetop
Company employee
--
Customer Service Email Address
cs@acetop.info
Company address
208 Church Street, Sandyport
QQ
800163798

h j j754

Hong Kong

Freeze bank card when withdrawing money. Freeze bank card when withdrawing money. Freeze bank card when withdrawing money. Freeze bank card when withdrawing money.

Exposure

03-29

天行剑

Hong Kong

After receiving the account last month, my bank card was frozen by the police in another place. I transferred money to my friend and my friend's card was also frozen. My card is only bound to igold. I contacted the police by phone and said it was because of the money transfer account, and the money transfer account was also frozen. Later, I contacted igold many times, and it took them more than 20 days to lie to me that the transfer account was not frozen. Since they said that the payment account was not frozen, I asked to continue to withdraw funds and use the original payment account to make payments. If the original transfer account can transfer money, I will not look for them. They replied that the original transfer account cannot be transferred, and asked me to wait for the police to unfreeze it. What is the difference between a platform that does not guarantee customer funds and an unscrupulous platform?

Exposure

2023-08-15

Niko Yui

United States

I deposited a total of $58k and waited for my investment to grow. I requested for withdrawal a month later and instead of providing me my money, i was charged with an undiscussed tax fee,

Exposure

2022-10-23

理财高级顾问

Hong Kong

Serious losses, analysts deliberately let customers lose money, and pretend they did not do that.

Exposure

2022-10-14

理财高级顾问

Hong Kong

the analyst deliberately called the wrong order, let you liquidate your position in minutes, and deliberately induced others to invest indiscriminately

Exposure

2022-10-14

FX1806794966

Hong Kong

I tried to withdraw and wanted to know whether it was normal or not. I planned to deposit $10,000 if the withdrawal was normal at first, but I thought I couldn't get the dozens of dollars back now.

Exposure

2022-10-07

Hong Kong

The Igold MT5 platform is often disconnected. Charts with the same parameters set are different from other traders. If the order is called, it will be a total loss. If the order is called a contrarian order or a reversal order, the entire loss will be made by copying the order. Starting from January 2022, with a loss of $1,117, the deposit will be lost and never made a profit. I can still make money on other platforms, this one has never been profitable. I thought it was my technical problem, but recently I found out that it was a platform fraud. The charts with the same parameters are different from other traders. The operation of viewing the chart is all wrong, and the operation of listening to the order is also wrong.

Exposure

2022-06-25

z1495

Hong Kong

The setting stop loss does not work when it reaches the position. It is triggered after it falls down

Exposure

2022-03-03

z1495

Hong Kong

Set stop loss at 1925, but it closes the position at 1923.30

Exposure

2022-03-03

FX3674767963

Hong Kong

The account could only close positions but not open positions. This caused a loss of $56 to me. Beware of this platform. Your account was likely to be liquidated. Their account was personal account but not official account.

Exposure

2021-10-09

FX3674767963

Hong Kong

closed my account transaction for no reason without notification and caused losses. My account was closed for no reason when it still had a position and it could only be used for closing. The deposit accounts are all private accounts or QR codes of unrelated companies.

Exposure

2021-10-05

人定胜天89587

Hong Kong

I lost more than 100,000. Severe slippage. My account was blocked.

Exposure

2021-09-20

Kyle Loh

Malaysia

The scammer cheated me of 3000. I found it was a fraud platform.

Exposure

2021-09-19

strive73262

Hong Kong

I opened an account on their platform and have invested for more than a year, and recently cancelled my account directly

Exposure

2021-05-26

strive73262

Hong Kong

They felt that they were a bit unreliable, so they just logged out of my account.

Exposure

2021-05-24

Tang.L.Y

Hong Kong

Place orders for customers at random to make customers lose money

Exposure

2021-04-21

Tang.L.Y

Hong Kong

Help customers make orders casually, lose handling fees until the position is liquidated

Exposure

2021-04-16

汾酒杏花村

Hong Kong

The position has been closed without hitting the SL. This situation happened many times!

Exposure

2021-03-17

川子

Hong Kong

You can only fry gold and silver, and it costs $8 to buy 0.01 lot of gold. The difference between the price in the transaction and the normal quotation is three or four dollars, which is ugly!

Exposure

2021-03-05

小众情调

Hong Kong

Acetop closed customers' accounts for no reason

Exposure

2021-03-01

73
Account Information
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Company Summary
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Website

  • acetoptrade.com

    Server Location

    Hong Kong

    Website Domain Name

    acetoptrade.com

    Server IP

    47.244.233.165

  • acetoptrader.com

  • acetopcom.net

Company Summary

Acetop Review Summary
Founded 2011
Registered Country/Region United Kingdom
Regulation SCB (Offshore Regulatory), FCA, CGSE (Suspicious clone)
Market Instruments London gold and sliver
Demo Account Available
Leverage 1:200
EUR/ USD Spreads 0.5 pips (Gold trading)
Trading Platforms MT5 and the Lingfeng Global official app
Minimum Deposit $50
Customer Support 24/7 Phone, QQ, WeChat, email

What is Acetop?

Acetop is a broker-dealer operating in the Asia-Pacific region that offers spot gold and silver investment services to global customers. They provide a range of services and features to traders, including MT5 standard accounts and a maximum leverage of 1:200.

It is important to note that there have been claims and suspicions regarding the regulatory licenses claimed by Acetop. Online reports regarding difficulties with withdrawals and potential scams have also been observed. Traders considering Acetop as their broker should take these reports into account when making an informed decision.

Acetop's home page

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

Pros & Cons

Pros Cons
• Competitive spreads • SCB (Offshore Regulatory)
• Demo accounts available • FCA, CGSE (Suspicious clone)
• MT5 supported • Reports of scams and unable to withdraw
• Acceptable minimum deposit • Regional restrictions

Acetop Alternative Brokers

There are many alternative brokers to Acetop depending on the specific needs and preferences of the trader. Some popular options include:

  • iGold - A broker who can legally operate electronic trading of 99 Gold, HKD Kilo Gold, Loco London Gold/Silver and RMB Kilobar Gold, and offers trading through the MetaTrader 4 platform.

  • Starling Gold – A reputable gold dealer and investment firm that offers a wide range of gold products and services to individual and institutional investors.

  • Golday Precious Metals - A broker who specializes in trading and investment of gold, silver, platinum, and palladium.

Is Acetop Safe or Scam?

  • The United Kingdom FCA regulation (license number: 767154) claimed by this broker is suspected to be clone.

suspicious clone FCA license
  • The China Hong Kong CGSE regulation (license number: 145) claimed by this broker is suspected to be clone.

suspicious clone CGSE license
  • The Bahamas SCB regulation with license number: SIA-F198 is an offshore regulation.

offshore regulated by SCB

If you are considering investing with Acetop, it is important to do your research thoroughly and weigh the potential risks against the potential rewards before making a decision. In general, it is recommended to invest with well-regulated brokers to ensure your funds are protected.

Market Instruments

Acetop offers trading instruments primarily focused on London Gold and London Silver, which represent spot contracts for gold and silver. These instruments provide traders with the opportunity to buy or sell gold and silver at the prevailing market price for immediate delivery.

The trading instruments at Acetop are designed to facilitate efficient transactions and enhance market liquidity. Traders can take advantage of price movements in gold and silver by opening and closing positions on the same trading day. Acetop also supports margin trading, allowing traders to control larger positions with a smaller amount of capital, but it's crucial to be mindful of associated risks.

Accounts

Acetop offers MT5 standard accounts, which require a minimum deposit of $50. These accounts provide users with access to the popular MetaTrader 5 trading platform for executing trades in various financial markets.

With an MT5 standard account, traders can engage in a wide range of trading activities, including spot trading of London Gold and London Silver, as well as other financial instruments such as currencies, stocks, and commodities. The account offers features such as real-time price quotes, advanced charting tools, and customizable indicators to assist in making informed trading decisions.

Leverage

Acetop offers a maximum leverage of 1:200 to its traders. Leverage allows traders to control larger positions in the market with a smaller amount of capital. For example, with a 1:200 leverage, a trader can control a position that is 200 times the amount they have in their account. This means that even a small amount of capital can be used to potentially generate larger profits.

However, it is essential to understand that while leverage can amplify potential gains, it also magnifies risks. Trading with high leverage means that even small price fluctuations can result in significant losses. Therefore, it is crucial for traders to exercise caution and proper risk management when utilizing leverage.

Spreads & Commissions

The spread is the difference between the buy and sell price of an asset and serves as a transaction cost for traders. Acetop provides spreads from 0.5 pips for gold trading and from 0.03 pips for silver trading. This means that traders can enter and exit positions with minimal difference between the buying and selling prices.

It is important to note that spreads vary depending on market conditions, such as volatility, liquidity, and trading volume. Acetop strives to maintain tight spreads to provide traders with more cost-effective trading opportunities.

Trading Platforms

Acetop provides two trading platforms for its clients: the MT5 platform and the Lingfeng Global official app.

  • MT5:

MT5, or MetaTrader 5, is a widely recognized and comprehensive trading platform that offers a range of features and tools for traders. It provides a user-friendly interface, advanced charting capabilities, a variety of analytical tools, and customizable indicators to assist in making informed trading decisions. MT5 supports trading in multiple financial markets, including forex, stocks, commodities, and more. Traders can access real-time market quotes, execute trades, manage positions, and monitor their portfolio through this platform. MT5 is available for various devices, including desktop computers, web browsers, and mobile devices, allowing traders to stay connected and trade on the go.

MT5
  • The Lingfeng Global Official App:

In addition to MT5, Acetop offers the Lingfeng Global official app for mobile trading. This app is specifically designed for clients to access their trading accounts conveniently from their smartphones or tablets. The Lingfeng Global app provides a streamlined and intuitive interface, making it easy for traders to execute trades, monitor market movements, and manage their positions while on the move. With the app, clients can receive real-time market updates, access account information, and execute trades with ease.

Broker Trading Platform
Acetop MT5 and the Lingfeng Global official app
iGold MT4
Starling Gold MT4
Golday Precious Metals MT4

Trading Tools & Educational Resources

Acetop provides a range of trading tools to assist its clients in making informed trading decisions. These tools include a profit and loss calculator, real-time quotes, and an economic calendar.

  • Profit and Loss Calculator:

- Helps traders assess potential outcomes of their trades

- Allows input of trade size, entry and exit prices, and currency pair

- Calculates potential profit or loss to manage risk effectively

Profit and Loss Calculator
  • Real-Time Quotes:

- Provides up-to-date market prices for various financial instruments

- Enables traders to monitor price movements and react quickly to market conditions

- Helps traders make informed decisions based on current market trends

Real-Time Quotes
  • Economic Calendar:

- Offers information about scheduled economic events

- Includes central bank announcements, economic indicators, and major news releases

- Helps traders anticipate and prepare for market volatility

- Allows adjustments to trading strategies based on upcoming events

Economic Calendar

Deposits & Withdrawals

When submitting a withdrawal request, traders are required to provide a withdrawal list application that includes the following information:

- Mobile Number: Traders need to enter their mobile phone number, which serves as a contact point for communication regarding the withdrawal request.

- Account Password: Traders have to enter their account password as a security measure to verify their identity and ensure authorized access to the account.

- SMS Verification: Traders may be required to enter a verification code sent to their mobile number via SMS. This additional step adds an extra layer of security to the withdrawal process.

- Withdrawal Amount: Traders should specify the amount they wish to withdraw from their trading account. This is the requested sum to be withdrawn in the chosen currency.

submit a withdrawal

Notes:

  • For withdrawals, the default option is to withdraw the requested amount to the bank card account that is already linked to the trading account.

  • There are two types of fees for withdrawals:

(1) For small withdrawals of less than $3, a fee of $50 will be charged for MT5 accounts.

(2) If there have been no transactions after the customer deposits funds, or if the total volume of trades is less than 1/2500 of the deposited amount, a handling fee of 6% will be deducted from the withdrawal amount.

Acetop minimum deposit vs other brokers

Acetop Most other
Minimum Deposit $50 $100

User Exposure on WikiFX

On our website, you can see that reports of unable to withdraw and scams. Traders are encouraged to carefully review the available information and consider the risks associated with trading on an unregulated platform. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Customer Service

Acetop offers live chat. With live chat, customers can get their questions answered quickly and receive help with any issues they may have. It's a convenient and effective communication channel that can improve customer satisfaction and increase sales.

Customers can visit their office or get in touch with customer service line using the information provided below:

Telephone: 4001203626 (24/7)

WeChat: acetopwzx

acetopview

QQ: 800163798

Email: cs@acetop.info

Address: Unit 9, North Buckner Square, Sandyport Nassau, Bahamas

contact details

Whats more, Acetop provides a Frequently Asked Questions (FAQ) section on their website to assist their clients with commonly asked questions and provide relevant information. The FAQ section aims to address common queries and concerns that investors may have regarding the company's services, processes, and investment opportunities. By offering this resource, Acetop aims to provide transparency and clarity to their clients, helping them make informed decision.

FAQ page

Acetopoffers online messaging as part of their trading platform. This allows traders to communicate with customer support or other traders directly through the platform. Online messaging can be a convenient way to get real-time assistance or to engage in discussions with fellow traders.

online messaging

Education

Acetop provides a range of educational resources to assist traders in their journey. Here is a description of some of their educational offerings:

  • Acetop Live:

This is a platform where traders can access live market analysis, trading strategies, and insights from industry professionals. Traders can watch live webinars or recorded sessions to enhance their knowledge and stay updated on market trends.

  • Global Analysis:

This feature provides traders with comprehensive market analysis, including technical analysis and fundamental insights. Traders can access expert opinions and reports on global financial markets, assisting them in making informed trading decisions.

  • Daily Commentary:

Acetop offers daily commentary on market news, events, and trends. Traders can stay informed about significant developments and potential market opportunities through these daily updates.

Education

Conclusion

In conclusion, Acetop is a broker-dealer that offers spot gold and silver investment services to global customers. However, there are concerns and suspicions regarding the regulatory licenses claimed by Acetop. Traders should exercise caution and further verify the regulatory status of Acetop before proceeding with any trading activities.

Furthermore, there have been reports online about difficulties with withdrawals and potential scams associated with Acetop. Traders considering Acetop as their broker should take these reports into consideration and conduct thorough research before making a decision.

Frequently Asked Questions (FAQs)

Q 1: Is Acetop regulated?
A 1: Yes. It is offshore regulated by SCB.
Q 2: How can I contact the customer support team at Acetop?
A 2: You can contact via telephone, 4001203626 (24/7) and WeChat, acetopwzx and acetopview.
Q 3: Does Acetop offer demo accounts?
A 3: No.
Q 4: Does Acetop offer the industry leading MT4 & MT5?
A 4: Yes. It offers MT5 and the Lingfeng Global official app.
Q 5: What is the minimum deposit for Acetop?
A 5: The minimum initial deposit to open an account is $50.
Q 6: Is Acetop a good broker for beginners?
A 6: No. It is not a good choice for beginners because its licenses are in offshore status or claimed as suspicious clone.
Q 7: At Acetop, are there any regional restrictions for traders?
A 7: Yes. They do not offer trading of CFD products to residents of certain jurisdictions such as the United States, Hong Kong, Taiwan, etc.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Keywords

  • 5-10 years
  • Regulated in Bahamas
  • Retail Forex License
  • Suspicious Scope of Business
  • High potential risk
  • Offshore Regulated

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