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Global Broker Regulation & Inquiry App

Amount resolved within one month(USD)

$522,063

Number of People Resolved

14916

suddenly market not move and cannot cutlost/profit
i went in to sell entry on btc/usd at 12:00 am 24/11/24 At 12:30 am the market suddenly stopped moving, I have already checked the news today, there is no news and I also tried to close but cant, "off quotes", even after switching to wifi it still doesn't work, I waited until 1 o'clock and the market moved and my account was lost/mc
  • Broker

    Tickmill

  • Exposure Type

    Severe Slippage

Malaysia

2024-11-24

Malaysia

2024-11-24

At first, it offered
At first, it offered a fixed spread, but now the spread is very high and there are severe slippages. During news, the servers stop for more than a minute.
  • Broker

    MaxiFy

  • Exposure Type

    Severe Slippage

Iraq

2024-11-01

Iraq

2024-11-01

Deposit issues
They Say On Their Website Their Deposit deposit process are instant But Since Ever I did the Deposit I haven't Seen Funds In My Account. They stole My Money.
  • Broker

    Alpha Markets

  • Exposure Type

    Severe Slippage

South Africa

2024-10-07

South Africa

2024-10-07

Fraud: Orders always filled using another price
Fraud: Orders always filled using another price After I profitied and have been successful in the trading, JustMarkets started to impose limit on my trading now. Right now **EVERY** of my order will be executed using a different worse price far away than the quote price, no matter when or where I made the order. The customer support keeps saying it related to market volatility. They either deliberately lied or have no clue. This imposed slippage was not disclosed and put you into disadvantage. The fact they executes using another price is an act of fraud. I have attached an example SELL LIMIT order for reference. The SELL LIMIT order didn't executed as the specified price or better, It was exected at a much worse price. This defeated the purose of LIMIT order.
  • Broker

    JustMarkets

  • Exposure Type

    Severe Slippage

United States

2024-10-04

United States

2024-10-04

Huge spread of +190 points on GBPUSD
Today, July 25, 2024, Eightcap.com had a Spread of +190 points on the GBPUSD Pair, which is one of the main ones in Forex, and therefore the Spread is usually low, but on top of that it was a PRO account, which It is the account they offer with 0 Spread. That caused a margin close out on my account, leaving the account at 15.19 EUR from a deposit of 1500 EUR. They have totally failed to fulfill their commitment to offering quality service.
  • Broker

    Eightcap

  • Exposure Type

    Severe Slippage

Cyprus

2024-07-25

Cyprus

2024-07-25

Increased VOLUME to increase Loss
On 21st May XAUUSD with volume 0.01 bought at 2423.24 and 2430.80. On 17 th June the losses were about 218 dollars.But Mr David Miller of Kwakol market increased VOLUME 10 times to 0.10 .LOSS JUMPED TO MORE THAN 2000 DOLLARS.Harassed to freeze my account if $2000 is not deposited. Refusing to change Volume even after showing screen shot .
  • Broker

    Kwakol Markets

  • Exposure Type

    Severe Slippage

India

2024-07-03

India

2024-07-03

fraudulent trading activities
i had a trade that was running in 630 usd profit. i tried to close the trade but couldn't. i was eventually able to close the trade but instead of receiving my total profit, the broker only gave me 235 usd. i have complain and they told me they would fix it, its getting to a week now and support isn't replying me anymore. i also have a trade that was on 70 usd profit, broker refuse me to close the trade. i tried everything i could to close the trade but it didn't work. i complained to support and we both tried everything he suggested to close the trade but it didn't work. i couldn't close my trade. support said i shouldn't worry, that he has transferred me to financial team that would reply in 6 hours time and if anything happens to the trade, they would take responsibility for it. financial team fixed the problem 7 hours later when the trade is against me. i have been waiting for response to get my profit paid to me. no response. i had a videos recorded of everything that happened and all evidence needed which i forwarded to the support email. they told me they can’t pay me my money. this broker is fraudulent
  • Broker

    BAXIA MARKETS

  • Exposure Type

    Severe Slippage

Nigeria

2024-06-08

Nigeria

2024-06-08

Company failed to keep the trust of Investors
Titan Capital Markets is a Forex Broker who claimed their own trading platform using Artificial intelligence technology with 99.9% trading accuracy. If it was right then how the company has occured loss of money and they forced the investors to buy a token named TTT. Company claimed that they give ROI to their investors every month till date.. may be its true until only one year. After that investors not getting proper profit and the leaders of this company regret to pay the ROI to its investors. Leaders not everyone .. some leaders are act like third right frauds they destroy this company's goodwill. Finally company implemted 5% withdrawal option to the version 1 investors.. purely a harrasment on investors. and considering the coin rate.. very pathetic from the initial time. We need pure forex trading like before you follow..please bring back forex compounding and monthly scheme. not interested in scams like crypto.. this coin can't meet our monthly expectations. very hopeless.
  • Broker

    Titan Capital Markets

  • Exposure Type

    Severe Slippage

India

2024-04-28

India

2024-04-28

US FOREX EXPERT TRADER SCAM
Been from Africa. Last summer 2023, A Forex expert trader named Tyron Ethane from the USA contacted me on Instagram, we have an exchange online about crypto. After that, I sent him an Apple iTunes gift card for a total of $970. He introduced this sum in a platform LOT (legal option trade), it was a scam. Profits raised around $44000. When I decided to withdraw he recommended me metamask (it was also a scam). In the final, I told him to give me back my money, in my Binance wallet with the link. He another time sent and from Binance to show me my profits were sent there. It was a lie Of course, I have various screenshots of this terrible experience. All, I want to recover my money and for this scammer, a liar and thief to be arrested. Thanks a lot.
  • Broker

    FOREX.com

  • Exposure Type

    Severe Slippage

Algeria

2024-04-01

Algeria

2024-04-01

severe slippage
I was trading here and had accumulated my profits, all of a sudden the price fluctuated in away that I suspect the broker was responsible and from no where all my funds were lost, when I contacted the customer service personnel by names of Sara, she advised me to deposit $1000 more to enable me recover my losses til then I was removed from the group where I was trading, only to realize later that I had been scammed, please if there’s away I can even recover my deposited funds as even from pics below.
  • Broker

    Goccfx

  • Exposure Type

    Severe Slippage

Kuwait

2024-01-17

Kuwait

2024-01-17

Fraudulent broker
This broker is a fraud, this broker's rating is fake. My complaints were ignored and my trading and instead they considered my trading behavior to be abusive. They also threatened to close my profile. I have traded at several brokers but this is the first time I have experienced something this bad. Never trust and use this broker.
  • Broker

    FxPro

  • Exposure Type

    Severe Slippage

Indonesia

2024-01-11

Indonesia

2024-01-11

Stay away from this fraudulent broker immediately
This broker is a fraud, this broker's rating is fake. My complaints were ignored and my trading behavior was instead considered abusive. And they threatened to close my account. I have traded at several brokers and this is the first time I have experienced this very bad thing. Never trust and use this broker
  • Broker

    FxPro

  • Exposure Type

    Severe Slippage

Indonesia

2024-01-09

Indonesia

2024-01-09

1.6pips
severe slippage 1.6pips
  • Broker

    ThinkMarkets

  • Exposure Type

    Severe Slippage

Malaysia

2024-01-02

Malaysia

2024-01-02

Not recommended! Big slippage and slow execution
False advertisement, after a week of trades all with huge slippage and execution time way over of the advertised! After contacting support with the issue, they answered that my account manager would contact me. Not only did they not reply to my issue also account manager was only interested in me depositing more. Not recommended!!
  • Broker

    Advanced Markets

  • Exposure Type

    Severe Slippage

Portugal

2023-10-30

Portugal

2023-10-30

市場沒有出現的價格成交低於市價500點秒內即輸
非常無恥的AI打盤,注意下方圖的成交時間有買升過市單止盈的,有買跌不能取消的訂單,各位看結果 MFF的回覆 It seems you are mistaking two concepts - traded price and liquidity. The price of the instrument, is the currently traded price, where sellers and buyers agree to a certain value of the asset, and exchange happens. Liquidity is a different aspect. You can think of it as "counter orders". For a trade to open or close, it must have ability to be filled with the liquidity. If you want to close or open position at certain price, but it cannot get filled with liquidity, a slippage happens - the position opens/closes at first price there is possibility for it to get filled. Even if X price is currently not the one where exchange of asset is taking place, it does not mean there is no liquidity there (buy/sell orders). This is not something unreasonable - this is how orderbook and real markets work. It is neither something, for which losses we can rectify, since it is not related to our company, this is purely natural occurence when trading on real market conditions, where there is no such thing as unlimited liquidity. I understand your frustration, but slippage is simply one of the risks while trading. 各位認為合理嗎?
  • Broker

    My Forex Funds

  • Exposure Type

    Severe Slippage

Hong Kong

2023-08-29

Hong Kong

2023-08-29

Enticing me to invest money, and then deliberately
Enticing me to invest money, and then deliberately widening the spread, eventually making me lose all, black platform,
  • Broker

    Rich Smart

  • Exposure Type

    Severe Slippage

Japan

2023-08-03

Japan

2023-08-03

Scammed on slippage with 1000 points no response for nearly a 4 months from support
I was scammed by admirals broker on slippage on VIX futures, the prices quoted by the broker have never occured on futures market on CBOE. The broker ignored my complaints for more than 4 months.This broker is 100% scam you will loose ALL YOUR MONEY, petty thiefs will cheat in any possible way even the smallest amount.
  • Broker

    Admiral Markets

  • Exposure Type

    Severe Slippage

Poland

2023-08-01

Poland

2023-08-01

SPREAD
always playing with spread. even using ecn account. stay away this broker
  • Broker

    Profitto

  • Exposure Type

    Severe Slippage

Malaysia

2023-06-28

Malaysia

2023-06-28

Too much loss
Too much commission than the profit.
  • Broker

    V5 Forex Global

  • Exposure Type

    Severe Slippage

Philippines

2023-06-03

Philippines

2023-06-03

Unable to receive widrawal and freeze our account
Last week we have widraw 130$ on our account and as per V5 management need 3 days working to receive but still now didn't receive the amount and my account being freeze and change password my account by V5 without proper and profound prof of violation.
  • Broker

    V5 Forex Global

  • Exposure Type

    Severe Slippage

Philippines

2023-05-30

Philippines

2023-05-30

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$522,063

Number of People Resolved

14916

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