Resolved
Malicious slippage caused the customer's losses to expand, and they were not dealt with, and even said that the customer was threatening them.
Object 
GMI
Issue
Severe Slippage
Requirement
compensation
Amount
$1,500(USD)
Time
36day0hour
Mediation Progress
Hong Kong 2024-04-20
Resolved 
Jack60333
Jack60333United Kingdom 2024-03-21
Reply GMI
Hello, after investigation, the requests of the two customers with the email zzn19930821@163.com and the account number 176636 have been promptly followed up and processed, and the corresponding compensation has been completed. There is no registration record found for the mobile number 13261361890 on the GMI platform, and the email 1990476847@qq.com has also not successfully opened an account on the platform. Furthermore, there are no withdrawal records this year found for the aforementioned email and trading account. Please be informed. If you have any other questions, please feel free to contact us. Wishing you a pleasant life, thank you.
Reply
Hong Kong 2024-03-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-03-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-03-15
Start Mediation Jack60333 
Jack60333Delayed withdrawal, it took more than a week for the $2,000 to arrive! Saying that customers threaten them, everything is the customer's problem. Keep putting off dealing with the problem.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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